Forklift Operator Customer Service

Mark Lane

**** ******** ***** **. ********, TX **407 Phone: 713-***-**** Email: *********@*****.***

Summary

** ***** ** ******** ********** with strong background in storeroom management, warehouse operations, customer service and telecommunications. Proficient in quality control and maintaining operational procedures. Other areas of expertise include but not limited to requisitions, forklift operator, material adjustments and disbursements. High priority to safety within warehouse & valve operations. Certified Forklift Operator and Lean Coordinator.

Experience

PIPING AND EQUIPMENT Houston, TX

2/2016 to 9/2018

Shipping and Receiving, 2/2016 to 9/2018

Ensuring the accuracy of all shipping/receiving documents, gathers and maintains all data and records relative to shipping/receiving activities. Assures that shipping/receiving counts match picking and purchase order documents and assists in resolving discrepancies. Pick orders to be shipped as needed, ensure proper labels and paperwork have been applied before shipping and examine outgoing shipments to ensure shipment meet specifications. Schedule inbound and outbound freight to comply with warehouse operations and capacities in conjunction with the Warehouse Manager. Maintain inventory of shipping materials and supplies. Receives UPS orders and subdivides into separate product category for verification and stocking activities. Verifies (recounts) orders received by others to ensure accuracy of incoming merchandise. Also, worked as VMI and Warehouse Driver.

PENTAIR VALVE AND CONTROL- Stafford, TX

2013 to 2015

Lean Coordinator, 2013 to 2015

Develop and implement an action plan for the deployment of all aspects of the Agency’s Lean process improvement program, including, but not limited to kaizen, 5S, and value stream mapping events. Responsible for working with department managers in identifying areas for process improvement events, establishing objectives for each project, and selecting cross-functional team members and leaders. Act in the capacity of the facilitator for each event. Coordinate each project/event phase and ensure that participants and stakeholders have the tools and resources they need, necessary information, and guidance to enable them to fully engage in the process and maximize the potential outcome of each event.

Develop a comprehensive report which delineates the status and outcomes of each event, including, but not limited to, efficiencies gained, increased customer satisfaction and/or reduced costs or savings realized. Conduct formal reviews with the management team on a quarterly basis to review accomplishments, identify areas for improvement, and respond to questions.

Assembler, 2006 to 2013

Responsible for inspecting, building and testing valves with a high priority to safety within the valve operations.

M&J VALVE/SPX PROCESS EQUIPMENT- Houston, TX

2005 to 2006

Warehouse Team Lead, 2005 to 2006

Supervised and ran flow line; shipping and receiving; pulled orders. Processed orders in JD Edwards’ software. Expedited work back and forth between three separate warehouses (Copes, Dezurich and M&J Valves). Extensive experience in Oil and Gas parts, products and tools.

HAGEMEYER- LaPorte, TX

2000 to 2005

Storeroom Manager, 2000 to 2005

Provided front line quality in maintenance of storeroom and non-storeroom supplies. Responsible for the quality of all incoming and outgoing shipments for units with 100+ persons. Daily operational tasks included maintaining stock, writing requisitions for non-store items and special disbursements. Ensured that all inventory items were in compliance with all company policies & standards. Safety was a priority and commitment.

Software Skills/Certifications

SAP

SX

TWIC Card

Certified Forklift Operator

Education

RETS Electronic Institute, Houston, TX

Electronic Engineer of Technology Certificate, 1989

Texas Southern University, Houston, TX

Telecommunications, 1985

Contact this candidate