Engineer Project

Smita Kumari

224-***-****, Alpharetta, GA

**********@*****.***

COVER NOTE

QA Engineer with experience in the CME IT industry, focused on application, mobile, video testing and Environment support. Recent experience includes video delivery platform in IBM, UAT and Integration testing for AT&T Ethernet Platform. Past experience includes working with Cox working in a lab testing video, STB, and VoIP, and web-services testing in Retail platform in AT&T. Solid experience on all aspects of testing and supporting strategic platforms for large corporations, using Agile methodology in a globally dispersed team with offshore.

Enthusiastic, friendly and competent. Ability to utilized good listening and communication sklls to build great working relationships within an organization. Effective team member and fast adoption of new emerging technologies in the evolving Comms, Media & Entertainment Industry.

EXPERIENCE SUMMARY

7 + years of experience on testing in telecom industry, video management and cable. Well versed in testing on video delivery platform, retail, device testing (SmartTV, tablet, & STB)

Extensive experience on sprints ( Agile methodology), with 2 week and 4 week release cycles

Worked on tools like github, Jenkins, Eclipse, Selenium.

Experience with HP ALM, QAComplete,ClearQuest, Redmine, Jira.

PROFESSIONAL EXPERIENCE

IBM Watson Media Oct2016 – June2018

QA II Engineer

Project Name: Clearflow Platform QA

Clearflow is part of IBM’s proprietary Video delivery platform offering content acquisition, delivery, management & distribution of video to TV ; serving customers like HBO, Discovery, PBS and Comcast

Responsible for design, planning and execution of regression and new functionality

Participation in daily standup call for sprint reviews

Triage of issues and management of tickets with development teams

Worked extensively in Agile environment of 2 week sprint cycles

Technologies /Skills Used: Github, Filezila, Selenium, Jira, Jenkins, Eclipse

AT&T ( via Tech Mahindra) Apr2016 – Sep2016

Defect Manager

Project Name: UAT & IST on Ethernet Platform

This project is part of AT&T Switched Ethernet over copper program, and focuses on enhancements for sales, ordering and service assurance

POC for any and all test, and escalation point for blocking issues

Responsible for initiating the Triage, establishing and managing chat-rooms

Keep track of IST dates, test case, issues and escalations

Sending of Daily status reports, tracking % completion of test case execution

Daily defect and status call with app team to continue till 100% IST completion

Schedule UAT Infra test plan Kick-off meeting focused on scope, risk/dependencies

Technologies /Skills Used: HP ALM 11.0, Rally

Cognizant Mar2015- Apr 2016

Environment Support Engineer (Cox Communications)

Project Name: QA projects for Cox Communications

Cox has been running development programs on application enhancement, Video platform, STB and data . Cognizant is an integral part of the application and lab testing.

Executing Scenarios and test cases during Regression & Functional cycles

Raising defects in QC and then tracking them to closure

Involved in setup & support activities for the following platforms/tools

oSpirent Test Center for protocol testing, data generator

oHammer G5 for voice call, VOIP phone

oSplunk for VOD testing, used as a log monitoring tool

oSpirent Abacus for Residential voice

Technologies Used: Redmine,Putty, Unix Spirent test center, Splunk, Hammer, Wireshark.

Clearleap ( an IBM company) Mar2014-Oct2014

Mobile QA Engineer (Clearleap multi-screen platform)

Project Name: HBO Nordic TV anywhere platform app

Clearleap’s multiscreen platform powers compelling new multiscreen business opportunities for premium content owners and pay TV providers. It distributes HBO services in nordic countries

Independently worked on functional, regression and UAT phases of testing

Test case design and execution for the TV anywhere app for HBO on mobile and web

Adept in usage of tools like ADB tool & xCode, Charles proxy

Worked on defect management using Jira, Agile Issue Tracking and project tracking tool-Youtrack

Tracking the server logs during api calls, application crash, error scenarios

Writing Automation test scripts for Web app using Cucumber

Technologies /Skills Used: QA complete, YouTrack, ADB Tool, Unix, Charles Proxy, Astrill, Eclipse tool for debugging, Jira., Cucumber Tool for Automation.

Hisense R&D Nov2013 - Mar2014

QA Tester (Android Smart TV & Hisense tablet)

Project Name: Vidaa Vision Ultra HD (4K) Hisense Smart TV - Jamdeo Cinesense platform

The Smart TV product (GTV 4.0) is Cinesense product providing complete TV software system consisting of an underlying platform and a user interface.

Planned and executed test cases for Global Panel, LiveTV, TV settings

Used tools like SecureCRT and ADB ( Android Debug Bridge) tool for debugging

Configuration of devices to have TV control ( like remote tablet, Roku, IR blaster, cable etc)

Extensively used JIRA for issue management, and logging of results

Technologies /Skills Used: Jira, File zilla, Secure CRT, ADB Tool, Android 4.2.2, SQL Queries, Unix

Cox Communication Inc Nov2012 -Oct 2013

QA Tester (Cox TV mobile app)

Project Name: Personal Video Experience (Contour) & Cox TV Connect - Cisco NDS platform

The platform is for a Personalized Video Experience on a tablet or any mobile device for subscribers of Cox Digital TV. The platform creates profiles for all family members. Each family member also gets a personal recommendation based on the watching history

Involved in design, execution and defect management for ROVI and TREO for Cox project

Raising defects in QC and then tracking them to closure

Used PUTTY to check the log errors on application crash

Involved in Triage meetings with developers

Raising environment, data defects in Redmine

Technologies /Skills Used: Quality Center 9.2/ 10, HP ALM, Redmine, iOS OS, Android OS, Mac testing, SQL Queries, Putty, Unix

AT&T Inc, Atlanta, GA Dec 2011 - Oct 2012

QA Tester (POS Testing)

Project Name: Retail Testing

The platform is Retail Channel in AT&T for Consumer markets utilizing POS, LCD display, kiosk

Mobile POS testing on tablets – involved in first implementation of a mobile solution testing

Executing Scenarios and test cases during Regression & Functional cycles

Given walkthrough of scope of testing to Business and development team

Involved in test design, test planning, execution and test results preparation

Technologies /Skills Used: HP ALM 11.0, ClearQuest,SQL Queries, iOS testing,

EDUCATION

4 year College - Bachelor in Technology (Electronics & Telecommunication), MJP Rohilkhand University, India .

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