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Customer Service Store Manager

Franklin, OH
September 15, 2018

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Sherri McBain

**** ****** **. **********, ** ****2



● Recognized for delivering unparalleled customer service. A verifiable track record of success backed by impeccable references.


● Usage of Microsoft excel, Office, Word, NexGen, AS400, Kronos, POS, SAP, Autocrib, Concur

● Exceptional customer service

● Merchandising and display management

● Managed scheduling aligning with corporate budgets

● Ordering and receiving

● Budgeting/Record Keeping

● Problem solving

● Inventory and Pricing Controls

● Able to read and interpret planograms

Equivalency: Biology University of Maryland-Ramstein AFB Germany

● Anatomy

● Biology

● Research


Airgas USA LLC-01/2015-10/2017 1223 McCook Ave. Dayton Ohio 45404 Branch Administrator/Sales Support Representative

● Usage of SAP, Autocrib, Kronos, Microsoft Excel, Word, Outlook, Concur

● Managed large consignment account-ordering/billing

● Managed inventory control

● Program diagnostics/troubleshooting

● Managed customer service/credits/new account set up

● Assistant to salesmen

Walgreens - 08/2010-01/2015 2140 E. Dorothy Ln. Kettering, Ohio 45420 5651 N. Dixie Dr. Dayton, Ohio 45414

Assistant Store Manager

● Usage of Kronos, AS400, NexGen, Buy Card

● Ordering and receiving

● Stocking and merchandising

● Employee management

● Performing department resets/revisions using planograms/assembling displays

● Working directly with outside vendors to create localized sales

● Employee and management scheduling


Kevin Little - Former Employer Beavercreek, Ohio


Floreden Guethlein-Prior employee Cincinnati, Ohio


Ronald Fields-Former Co Worker Middletown, Ohio


I believe I would be an asset to your company, I am a quick learner and am always willing to learn anything that will improve not just myself but also the ability to succeed in my career.

Contact this candidate