Data entry, Customer Service, Medical Assisting
Resume:
Britt J. Cater
Burlington, MA 01803
********@*****.***
EXPERIENCE
For Eyes Optical -Burlington - Optical Assistant
● Performs tonometry and auto refraction on patients before eye exams.
● Educates patients in the proper insertion and removal of contacts.
● Keep patients’ HIPAA information private and confidential. Dental Care of Burlington, Burlington - Dental Assistant
● Assisted our dentists with procedures and patient care.
● Helped to alleviate anxiety and educate patients on their dental health.
● Learned to strictly adhere to HIPAA laws and CDC infection control standards.
Multiplan, Bedford - Registrar Data Coordinator
● Processed incoming submissions via email, fax, and phone.
● Analyzed and reported errors in customer data.
● Client data entry, record management, mailings etc.
● Maintained personnel files, and other clerical assistance as needed by the program.
Insight Service Group, Inc, Danvers Scheduling Coordinator
● Scheduled medical exams for claimants on behalf of insurance companies and followed up with them.
● Handled a high volume of inbound calls and provided excellent customer service by applying payments and resolving billing inquiries.
Tj Maxx/Homegoods, Farmington Hills, MI/Salem, MA Sales Associate and Cashier
● Maintained a constant presence on the sales floor to address customer needs.
● Completed transactions and signed customers up for rewards programs
● Maintained a professional demeanor and provided exemplary customer service
Salem State University -Salem, MA - Office Assistant
● Took phone calls and answered inquiries for the History department
● Received parcels and correspondence and took them to their respective recipients.
EDUCATION
JUL 2018 - CURRENT
MAR 2018 - JUN 2018
OCT 2015 - MAR 2018
APRIL 2015 - OCT - 2015
NOV 2012 - MAY 2015
AUG 2010 - MAY 2011
SEP 2010 - MAY 2012
Covington ISD, Covington, TX High School Diploma
Salem State University, Salem, MA - Associates Degree
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