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Network Customer Service

Atlanta, GA
September 15, 2018

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**** *********** ** ** #***, Atlanta, GA 30311

Cell Phone: +1-334-***-**** Email: Bilingual (fluent in English and French), exceptionally focused and reliable. I’m in entry level Computer Network Specialist with good record in customer service, project management. I have a Thoroughly knowledgeable in current fill and evolving trends in Computer network security. Skilled aspect in client communication, safety compliance, leadership and team collaboration. TECHNICAL STRENGTHS

Extensive network device experience

Strong knowledge in Cisco devices (Router,

switch etc..)

Comprehensive knowledge of NetFlow and


Remarkable understanding of Windows, Linux

Familiarity with network security concepts

Strong knowledge of LAN, WAN, Intranet, and


Superior knowledge of wireless networks routers

and network topology

Strong proficiency on protocols

such as TCP/IP, POP, FTP, TLS,

SSh ...


Knowledge in windows Centos

servers and Redhat7

Medium knowledge on VOIP, TOIP

MS Office



Master of Science in Network Security Mar 2017 – Now Not Graduated

Core module : Security engineering and Compliance, Applied Cryptography, Cyber Crime Prevention, Professional Issues in computing, Cyber Forensics, Security Risk Management CATHOLIC UNIVERSITY INSTITUTE OF BUEA, CAMEROON

Bachelor of Computer and Telecommunication system Oct 2012 – Dec2016 GPA: 3.50/4.0

Core Modules: Physics for Engineers, Materials Science, Cisco Certified Network Associate

(CCNA),operating system, Access Network, Web Technologies, Computer Network and Communication Tech, Object Oriented Programming, Cyber Law, Computer Architecture, computer programing, Mobile Network, Network Security,Project management Academic Research

Design and implementation of Security Strategy on Telephony Over Internet Protocol (TOIP)

Server virtualization


Camtel – Douala,Cameroon

Computer network Engineer July 2016 – February 2017

• Developed network security policies

• Configure routers and switches:

• Enable network technology to meet individual and company requirements ( implementing new topology into the network

• Configured and maintain of content filtering program

• Identify and apply networking security best practices Orange – Douala, Cameroon

Network administrator April 2015 – October 2015

• Connected work stations limited to the office area and across the city

• Provided and updated router firewall security

• Troubleshooting, creating, and updating firewall policies

• Optimizing network performance by updating hardware and software from time to time

• Troubleshooting and maintenance

• Designing and directing system configuration and installation to accommodate network needs of employees

• Assisted in maintenance of servers and serve clusters

• Designed and implementing functional network infrastructure Kamdem Work and services– Douala, Cameroon

IT support specialist (Intern) Jun 2014 – October2014

• Designed and maintained LANS and system-level wide area networks: Network setup, administration and monitoring

• Implemented wireless network connectivity

• Providing cost and labor estimation for network expansion projects

• Troubleshooting and maintenance:

• Finding and fixing faults in the network systems

• Executing daily administrative tasks as well as solving network issues

• Performed regular server configuration and management using pfsense and Mikrotik Reference:

On request

Contact this candidate