(C): 215-***-**** email@example.com
Valued for relationship building and strong analytical skills.
Results driven, customer oriented with a focus on improving effectiveness.
Known for creative problem solving, aptitude to understand technical information and strong business acumen.
ASSOCIATES MAY 2000 COMMUNITY COLLEGE OF PHILADELPHIA
Major: Retail Management
Related coursework: Business Management, Economics, Advertising.
Pre-Licensed in PA Accident and Health Insurance
Skills & Abilities
Managed Teller Line.
Spearheaded Audit Preparations.
Coached Direct Reports on Customer Interactions.
Monitored Cash Flow Requirements.
Promoted Customer Acquisition.
Exceeded Set Goals
DELINQUENT LOAN PROCESSOR TRANSWORLD SYSTEMS INC 2012-2016
Advised borrowers of options available to move loans from default status.
Completed income calculations.
Structured recurring payment schedules.
Monitored borrowers to ensure program compliance.
TELLER COORDINATOR BANK OF AMERICA 2005-2011
Monitored compliance requirements.
Created a high-performance culture for teller referrals and customer experience.
UNIVERSAL BANKER BANK OF AMERICA 2004-2005
Responsible for servicing of customer accounts.
TELLER BANK OF AMERICA 2000-2004
Frontline teller responsible for processing daily transactions accurately and efficiently.
Completed end of day requirements for balancing accuracy and controllable losses.
Maintain relationships with existing clients.
ACCOMPLISHMENTS TRANSWORLD SYSTEMS INC 2013
Achieving Customer Compliance Excellence Award.
ACCOMPLISHMENTS BANK OF AMERICA 2000-2011
2009 East Division Top Teller Operations Specialist Performer Award.
October 2009 Gold Medal Winner.
2007 Spirit Medal Recipient.
REFERENCES AVAILABLE ON REQUEST