Customer Service Data Entry

Mercy Rivera

Greeley, CO *****

Phone: 720-***-**** E-Mail: ******@*****.***

My Current Skills

Proficient in APO/SAP

Supply Chain process knowledge

Intermediate/Advanced Excel

Exceptional inventory knowledge

Oilfield billing experience

Strong math skills

Strong interpersonal skills

Strong organizational skills

Strong analytical skills

Self-motivated

Exceptional detail oriented skills

Good communication skills

Able to work independently

Professional Experience

JBS – PILGRIMS PRIDE 12/2012 – 6/2018

JBS is a leading processor of beef, pork and lamb in the U.S., a leading processor of beef in Canada and the largest cattle feeder in the world with operations in the U.S. and Canada.

Inventory Control Coordinator

Reconciliation of inventory for 8 freezer locations

Posting of customer orders

Ensuring correct product codes and quantities posted

Receiving of all inbound receipts in SAP

Work with various departments to ensure order fulfillment for customers

Communication with freezer personnel to resolve any discrepancies

Responsible to ensure correct payments are processed per agreements

Utilizing system reports to ensure correct inventory amounts in 8 freezer locations

Coordinate with A/P to ensure correct G/L coding of invoices

Coordinate pick-up and delivery of product from plant to freezer location

Work closely with distribution planning pertaining to deliveries

Work with Transportation in scheduling of deliveries

Perform monthly budget reconciliation

Invoice Analyst

Uploading of all invoices into SAP

Verification of correct rates being utilized for billing

Data Entry

Communication with freezer personnel to ensure accuracy of invoices

Communication with various departments pertaining to billing, delivery, etc.

Other Work Experience

Many years of collection experience with various legal collection firms

Administrative functions as well as customer service experience

Knowledge of billing and invoicing in oilfield industry

Systems Experience

Red Prairie

SAP

I-3PL

E-Vista

Quick Books

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