Customer Service, Assistant Manager, Trainee Wireman
Resume:
CLINT
WILDSCHUT
W O R K E X P E R I E N C E
MOLOLOLO PTY LTD ADDO, EASTERN CAPE
Supervised all areas of the restaurant so that it always looked clean and well- maintained.
Carried out supervisory responsibilities in accordance with company policies and applicable laws.
Pitched in to help the host, waitstaff and bussers during exceptionally busy times, especially the dinner hour.
Motivated and disciplined employees according to established requirements. Affected quick resolutions to customer problems and brought in management when needed.
Managed bar inventory, restocked supplies and placed orders. Interacted with customers as they entered the lodge reception to determine what their needs were.
Built relationships with customers to increase likelihood of repeat business. Maintained established merchandising standards, including window, sales floor and promotional displays.
Answered customer telephone calls promptly and in an appropriate manner. Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
Stocked shelves and took inventory of supplies.
Assistant Manager (Restaurant & Lodge)
Dec 2017 - Sep 2018
SWITCHBOARD MANUFACTURING SOLUTIONS
CAPE TOWN, WESTERN CAPE
Trainee Wireman/Fitter & Assembler
Apr 16 - May 16
Adhered to all relevant electrical and building codes for each job. Tested wiring and other system parts for electrical flow and function. Followed direction of senior electrical professionals to complete tasks in a safe, accurate and efficient manner.
Measured and cut required supplies such as wire and conduit. Adhered to work site safety protocols and reported potential hazards. Consistently assumed additional responsibilities and worked extended hours to meet project deadlines.
A B O U T M E
Charismatic and dedicated individual with
extensive experience in the electrical, call
center and assistant managing fields. I
have worked 4 years in total in the
Switchboard industry and a year in the
call center industry. My exposure consists
of AutoCAD, POS systems, Nightsbridge
as well as Microsoft Office.
People-orientated, fast learner and
enjoys taking challenges head on.
C O N T A C T
4 Church Lane, Mitchells Plain,
Cape Town
***********@*****.***
S K I L L S
Creative problem solver
POS systems knowledge
Exceptional communication skills
Quick learner
Dedicated team player
Accurate and detailed
Works well under pressure
Issue resolution
Basic administrative knowledge
Inventory management
Customer-oriented
E D U C A T I O N
Mondale Senior Secondary
Mitchells Plain, Cape Town
Highest Grade Passed: Grade 12
Subjects: English, Afrikaans,
Biology, Geography, History and
Business Economics
W O R K E X P E R I E N C E C O N T I N U E D
TELEPERFORMANCE SA CAPE TOWN, WESTERN
CAPE
Customer Service Advisor (Vodafone UK Campaign)
Nov 14 - Nov 15
Responded to customer requests with friendly, knowledgeable service and support. Contacted customer to follow up on queries and issues. Determined customer needs by asking relevant questions and listening actively to the responses.
Routinely answered customer questions regarding a billing or account problem. Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
EDS SWITCHBOARDS CAPE TOWN, WESTERN
CAPE Fitter/Assembler
2012 - 2014
Adhered to all relevant electrical and building codes for each job. Followed direction of senior electrical professionals to complete tasks in a safe, accurate and efficient manner.
Measured and cut required supplies such as wire and conduit. Adhered to work site safety protocols and reported potential hazards. Consistently assumed additional responsibilities and worked extended hours to meet project deadlines.
Assembly of back plates.
Preparing for the Artisan Wireman (includes drilling and tapping, measuring up, fitting required components).
Labeling and numbering circuits of switchboards.
Assisted technical director who was training me to do switchboard design on AutoCAD
R E F E R E N C E S
Laurence Armand (CEO): 062-***-****
Veronica Koopman (Manager): 042-***-****
Shahied:
Molololo PTY LTD
Switchboard Manufacturing
Solutions
Teleperformance SA
HR: 021-***-****
EDS Switchboards
Mr. R. Hall: 021-***-****
Mr. J. Human: 021-***-****
Contact this candidate