Work Authorization: GC
Focused, diligent and solution driven QA Manager with a career spanning 13 years in the software testing industry and having strong experience in Performance, Manual, Functional and Web Services automation. Extensive track record of enabling, managing and motivating high performance teams to deliver high quality software.
9 years of experience in SCRUM Agile methodology.
4 Years of experience in Performance Testing in defining, designing, creating, & executing performance tests, including load tests, volume tests, stress tests, endurance tests, scalability tests, etc.
Experience in Manual and Automated testing using Selenium, Soap UI, Quick Test pro, ALM / Quality Center across diverse operating systems and technologies.
Expertise in test Engineering, Project and release management of multimillion dollar revenue account with a record of shipping high quality software release, on time and within budget
Experience in the Blended (Onsite-Offshore) Delivery Model – Coordination, Client Communications, Status tracking and Issue resolutions
Proven hands-on experience with quality assurance practices, including project plan development, test strategy development, test plan development, test case & test data management
Experience in planning and executing tests from large system wide tests (SIT, UAT, etc.) to individual functional tests and regression tests. Methodologies used include waterfall, iterative & Agile
Mobile application testing experience on iOS, Android mobile and windows platforms
Performed as focal point and leader to all performance testing deliverables and directed QA activities to ensure maximum quality and effectiveness
Worked in coordination with other departments in implementing the performance benchmarks
Operating Systems: Windows NT/98/2000/2003/2005/2012XP/VISTA, Linux 5.6, HP UX, Sun Solaris
Programming Languages: C, Java, VB, Unix
Databases: Oracle 8i, 9i, 10g, 11g, DB2, MS SQL Server
Automation: Quick Test Professional 12.0, Load Runner 12.50, Selenium, SOAP UI, GIT Lab, Maven
Test Management Tools: Mercury Quality Center 11.0 / Test Director 7.6/8.0, HP ALM, Jira, Clear Quest, Microsoft Test, Microsoft TFS,Rally, Version One
Monitoring tools: PerfMon, Cacti, SiteScope, AppDynamics, Splunk, Wily Interscope
Profiling and debugging tools: SQL Server Profiler, HTTP Watch, Firebug, Fiddler
Mobile Platforms: iOS, Android
Testing Methods: Integration, System, Smoke, Regression and UAT
MBA SMU Universtiy, India
Cognizant, USA June 2014 to till date
Project: U Portal Client: BB&T
Role: Product Consultant
BB&T is one of the largest financial services holding companies in the U.S. with $188.0 billion in assets and market capitalization of $28.4 billion. Company offers a full range of consumer and commercial banking, securities brokerage, asset management, mortgage and insurance products and services.
Leading and managing the team of 25 business testers/system testers for complete Release and test management solutions
Work with Product Managers, Business Analyst and development Team leads to establish requirements, stories and test cases for new features and bug fixes
Analyze and verify requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards
Ensure testing planning, test cases and test approach is accurate, focused on customer needs, and in line with expectations
Created and manage Release plans that address project approaches, deliverables, change management, resource and implementation schedules
Triage issues quickly and accurately, align resources, manage escalations and risks, monitoring and follow through on tasks to resolution, and adjust plan in order to meet schedule
Conducting daily scrum meeting to understand project impediments and provide mitigation
Oversee execution of test cases and updating results on an ongoing basis until the verification of requirements and product regression is completed
Supported Production deployments and Monitor and track high Priority defects and Production issues on day-to-day basis
Responsible for resource mmanagement activities like resource allocations, de-allocations
Identifying and highlighting the risks in the project and planning mitigation
Working closely with the automation in converting the existing QTP scripts to Selenium
Develop automation feasibility report, ROI and presenting to client to initiate in sprint automation
Conducting UX and Design prototype reviews to ensure early detection of defects even before design docs are delivered to dev team for integration
Proactively indemnifies impediments and appropriately resolves using a network of peers and formal channels(including escalation if required) by facilitating discussion
Cognizant, Bangalore, India Aug 2011 to June 2014
Project: DCM Client: Corelogic
Role: Sr. Product Specialist
Corelogic is a leading provider of consumer, financial and property information, analytics and services to business and government. At present, Corelogic 2014 business plan is to upgrade and shift the existing platforms/ applications/ databases on to cloud.
Involved in analyzing business requirements and convert them into accurate nonfunctional requirements
Manage Project Change Requirements and responsible for handling subsequent amendments as required
Liaise with Core Logic teams & other vendors to understand overall program approach/phases/timelines
Involved in onboarding and managing performance resources
Created and manage release plans that address project approaches, deliverables, change management, resource and implementation schedules
Manage execution of multiple Performance Testing projects Helping the teams in zeroing on Work load profile
Monitor the load test execution closely to ensure performance SLA's are met
Identifying and highlighting the risks in the project and planning mitigation
Status reporting and dashboard preparation for presenting the project progress
Ensure setup of an effective governance structure and communication mechanism
Co-ordinate with onshore teams (Corelogic & other vendors, as applicable) to ensure quality and timely delivery
Performed testing project estimation, planning, tracking, and risk management for midsize to large projects utilizing Version one
Developed the Performance Test Scenarios and uploaded the same to share point server based on functional requirements, general requirements and system specifications.
Analyzed test results based on the benchmark specifications to Identify performance bottlenecks and provided recommendations
Configured and monitored the Performance Counters like I/O for Physical and logical disks, Memory, dead locks, procedure/query execution time and also analyzed the logs to find out the performance bottle necks.
Report testing progress (highlighting key risks, mitigation plans, etc) on a periodic basis to CoreLogic Sr. Management
Corelogic, Bangalore, India Dec2007to Aug 2011
Project: K2 Realist Client: Corelogic
Role: Sr.Product Specialist Client:Corelogic
K2 is a property search Flex application. K2 is the market leader in providing robust, feature-driven functionality that enhances the capabilities of Multiple Listing Services (MLS). K2 Links directly from a listing to its corresponding public record and auto-populate MLS listings with Realist data
Interacting with client POC’s, Development team to understand and gather the Non-Functional requirements for projects/each release.
Involved in requirements gathering from project stakeholders and understanding the functional specifications.
Design Test scenarios for various modules.
Creating and enhancing the scripts by using parameterization, correlation and debugging scripts.
Conducting baseline, load tests with multiple scenarios through Performance Center.
Monitoring Application server, Web server and Database server counters through Site scope.
Measuring performance metrics (response times, throughputs, etc.) and monitor resource demand metrics (%CPU, Disk IO, Network IO, memory, etc.).
Preparing High level and final reports with all recommendations.
Deep dive root cause analysis of any performance bottlenecks based on the collected monitoring data.
Coordinate with Development team for iterative execution & analysis during fine tuning the performance issues.
Create test execution summary report, give presentation and get the signoff from the stake holders
Infinite Solutions, Bangalore, India July 2006 to Dec 2007
Project: IBM® SERVICEPAC Client: IBM
Role: Sr. Test Analyst
Servicepac is a web application which helps users to find the correct list of servicespacs available for all IBM products. The tool enables Administrator and geos to update any information related to servicepac. The search pages allow user to search for needed information in a quick and robust way. The results can be exported to excel. This tool interfaces with three other Legacy Systems to get some critical information.
Closely Working with clients, vendors and customers to understanding their business and requirements
Created test plans and test strategy for the smoke testing, functional testing, system testing and user acceptance testing
Managing daily team activity to meet or exceed commitments for tasks and timelines and Assign QA tasks to the test team
Preparing test strategy, test methodologies, test estimation, test harness, test plans for running projects
Review test cases to improve test coverage and defects raised by fellow team members
Estimating the backlogs and assigning the backlogs to respective team members
Preparing the test summary report at the end of each test cycle completion and presenting to same to client in Release review
Estimating the backlogs and assigning the backlogs to respective team members.
Performing & monitoring regression testing activities.
Coordinated patch releases/defects/fixes with the development teams
Coordinated with Other Testing Teams for Integration Testing
Executed and documented various manual test results from regressive testing of each release
NIIT Technologies, Bangalore, India April 2005 to July 2006
Project: Raiser’s Edge Client: Black Baud
Role: Test Engineer
Raiser’s Edge is application used to monitor every aspect of your fundraising. It provides with an array of tools to track information of your donors (called constituents). One can maintain a detailed biographical record for all your constituents, including employment, banking, and relationship information. With the use of this information there can be increase in effectiveness of appeals (by accurately matching them to your constituents).
Interacting with the team members to resolve technical issues regarding Quality of product and assigning priority according to the documentation.
Participated in Business/Development meetings to understand user requirements.
Developed Functional Test Cases & Procedures, based on requirements specifications.
Involved in User Interface, Functionality and Navigation Testing
Performed UI Testing and validations.
Performed Sanity testing for each new build of the application
Execution of test cases for various test data’s and reporting the defects
Conducted cross browser testing to check the compatibility of the AUT with different Browser's
Used Test Director as repository for maintaining test cases, execution and tracking the defects
Attends the triage meetings reporting the bugs and tracking the bug statuses