Customer Service Project

Matthew J. Robb 949-***-**** ***************@*****.***

***** *********** ****** ** *********, CA 92504

OBJECTIVE

To obtain a position that will utilize my technical background and interpersonal skills to make a timely and significant contribution to your Business.

PROFESSIONAL EXPERIENCE May 2013-Current

Xterior Concepts Consulting, Claremore, OK/Riverside, CA

consulting and project analysis,

M&M Home Services, Claremore, OK April 2012-May 2016

Storm damage assessment, residential, commercial and multifamily restoration,

Roofing, siding, decks, balconies, Waterproofing.

Harness Roofing inc. 2010-2012 Job Foreman, project management estimating

Commercial roof inspections and maintenance.

Matthew’s Home Services, Lake forest, CA April 2009-Nov 2010

Self employed, Home repairs, realtor relations, foreclosure clean outs.

Peterson Dean Roof Systems, Laguna Hills, CA 2005-March 2009

Sales, estimating for residential/commercial roofing and waterproofing systems .

Roofing Concepts, Coast Mesa, CA1988-2005 and March 2009-Nov 2010 Sales/Estimator. Assisted owner with company business and various responsibilities. Scheduled residential and commercial roof jobs. Supervised and scheduled roof crews. Communicated and worked with homeowners, city agencies and materialcompanies. Was responsible for all waterproofing and deck coating jobs. I also provided Project Management.

Pro Coat Systems, Orange, CA 2005-2006

Foreman

Crew foreman supervised and scheduled crew for commercial and residential jobs in Orange County and San Diego . Coordinated with builders and superintendents. communicated product types and descriptions for various needs of customers. I also assisted with Project Management.

Roofing Concepts, Morgantown, West Virginia 2002-2005

Owner/Operator

Opened my own business for residential and commercial roofing.

Hired and trained new employees. Completed jobs for various builders and homeowners. I advertised my company by word of mouth, trade shows and realtor relations

EDUCATION

Kennesaw State University, Kennesaw, GA

Associates Degree in Business, 1990-1993.

SUMMARY OF QUALIFICATIONS AND CERTIFICATIONS

I am a Professional with strong presentation and communication skills. Assertive, organized, able to set and achieve goals, multi-task, and implement decisive action.

Blueprint reading, estimating software, product and material selection, project management,

Customer service, project analysis and consulting, product knowledge

*Pli-Dek, 2006, GAF Master Installer, 2003, Firestone Roofing Product, 1993, Carlisle roofing and waterproofing products. 1994

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