Customer Service Engineer
Resume:
Abdul Kareem *********@*****.***
Seeking full time development position in computer networking field.Responsiple for software installation,maintenance,patches,Up gradation for Clients Requirement.Have good exposure in Application installation,Confiquration and Troubleshooting.Prove ability in managing,mentoring and coaching team members.
Organization:Finecom Communication(P)Ltd Jan2016-Tilldate
Designation: Customer Service Engineer
Responsibilities:
Installing OS and Applications.
Troubleshooting Hardware, Software and Network Related issues.
Installing, Sharing and troubleshooting Printer and Barcode Printer issues
Adding and removing user account from domain network.
Responsible for troubleshooting Microsoft windows issues.
Handle IT costing, Inventory Maintenance.
Doing Preventive Activities once in a month.
Maintain user data backup and mail backup.
Outlook Configuration and Troubleshooting.
Managing Ticketing tool to getting the issue from user.
Troubleshooting EPABX, CCTV and Access Cards issues.
Remote Management
Networking
Hardware
Cctv
Epabx
Qualification
Board/University
Year
Percentage
B.E(ECE)
VKS College Of Engineering And Technology,
Trichy.
2014
66
HSC
Government Boys Higher
Secondary School,
Musiri.
2010
63
SSLC
Government Boys Higher
Secondary School,
Musiri.
2008
78
Operating systems
Window Xp
Vista, Windows 7 and 10
Linux Ubuntu
Ms DOS,2000,2003 And 2008 R2.
Hardware Skills
PC assembling
Formatting
Partition
Drivers installation
Laptops
Printers
CCTV –Analog,Hd and Ip camera
Epabx-Siemens,Nec,matrix
Tp Link and D-link Configurations
Father Name : Mohammed Farook
Dob : 26 July 1993
Languages Known : Tamil – R W S
English – R W S
Hindi – R W
Passport Number : N3734355
Address : 104,South kallar street
Musiri(Tk),
Trichy(Dt)
621211.
All the information’s furnished above are true to the best of my knowledge.
Abdul kareem.m
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