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Customer Service Engineer

Location:
Chennai, Tamil Nadu, India
Salary:
17000
Posted:
September 11, 2018

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Resume:

Abdul Kareem ac60dv@r.postjobfree.com

+91-737*******

Seeking full time development position in computer networking field.Responsiple for software installation,maintenance,patches,Up gradation for Clients Requirement.Have good exposure in Application installation,Confiquration and Troubleshooting.Prove ability in managing,mentoring and coaching team members.

Organization:Finecom Communication(P)Ltd Jan2016-Tilldate

Designation: Customer Service Engineer

Responsibilities:

Installing OS and Applications.

Troubleshooting Hardware, Software and Network Related issues.

Installing, Sharing and troubleshooting Printer and Barcode Printer issues

Adding and removing user account from domain network.

Responsible for troubleshooting Microsoft windows issues.

Handle IT costing, Inventory Maintenance.

Doing Preventive Activities once in a month.

Maintain user data backup and mail backup.

Outlook Configuration and Troubleshooting.

Managing Ticketing tool to getting the issue from user.

Troubleshooting EPABX, CCTV and Access Cards issues.

Remote Management

Networking

Hardware

Cctv

Epabx

Qualification

Board/University

Year

Percentage

B.E(ECE)

VKS College Of Engineering And Technology,

Trichy.

2014

66

HSC

Government Boys Higher

Secondary School,

Musiri.

2010

63

SSLC

Government Boys Higher

Secondary School,

Musiri.

2008

78

Operating systems

Window Xp

Vista, Windows 7 and 10

Linux Ubuntu

Ms DOS,2000,2003 And 2008 R2.

Hardware Skills

PC assembling

Formatting

Partition

Drivers installation

Laptops

Printers

CCTV –Analog,Hd and Ip camera

Epabx-Siemens,Nec,matrix

Tp Link and D-link Configurations

Father Name : Mohammed Farook

Dob : 26 July 1993

Languages Known : Tamil – R W S

English – R W S

Hindi – R W

Passport Number : N3734355

Address : 104,South kallar street

Musiri(Tk),

Trichy(Dt)

621211.

All the information’s furnished above are true to the best of my knowledge.

Abdul kareem.m



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