KINYANJUI JULIAH WACEKE
Email ID - firstname.lastname@example.org
Contact No -+254*********
Objective – Resourceful and accomplished individual with over 9 years’
comprehensive on-hand secretarial experience in fast-paced environments.
Diverse tier-one customer care skills as well as exceptional clerical expertise.
Very effective in providing administrative support activities compliant to
department’s mission, procedures and objective. Exceptional ability to perform
filing, receptionist, recordkeeping and other related clerical tasks
• Microsoft Office: Excel, Word, and PowerPoint and Outlook Calendars
• Digital PABX, Popular Computer software and good typing Speed: 50 WPM
• Proven customer service and organizational skills
• Able to answer telephone calls and efficient visitors management.
• Knowledge of business principles and interpersonal relationship
• Ability to WORK independently
• Knowledge of information and communication management
• Excellent team building and bookkeeping skills
• Detail oriented and ability to multi-task
• Great attention to detail Communication
• Preparing and proofreading reports and FORMS
• Bilingual – English and basic French
QATAR GATE HOSPITALITY- Ministry of Administration and Developments
July 2014-july 2016- Doha, Qatar
Position: Assistant Secretary,
Examine correspondence and reply as instructed, provide information; keyboard correspondence and related matters;
Receive telephone calls and direct as and where necessary, prepare and maintain filing, recording and inventory procedures.
Arrange conferences and meetings along with travel arrangements
Maintain schedules and follow up organize events both internally and external
Direct visitors to offices to appropriate staff members and respond to public inquiries
Maintain appointment calendar, schedule appointments, conferences, and meetings.
Check and review a variety of data for accuracy, completeness and conformity to established standards and procedures Operate standard office equipment to include word-processing and data processing equipment, copiers, laminators, etc.
Requisition supplies and materials for office and office copy equipment
Operate standard office equipment to include word-processing and data processing equipment, copiers, laminators, etc.
Achieved Employee of the Month award three times for providing excellent secretarial services pertaining to MANAGING calendars effectively
Reorganized the filing system by MANAGING the same in databases instead of manually, boosted efficiency by 40%
SOMAK TRAVEL LIMITED Aug 2010 – Dec 2011
Performed difficult, varied and confidential administrative duties
Prepared letters for administrators and staff
Collected, compiled, arranged and retained reports, records, files and data
Screened telephone calls and guests and resolved routine and multifaceted inquiries
Perform related tasks as assigned by building administrator(s) in accordance with the policies, practices and procedures
Ministry of county Council, City Hall 2008-2010
Position: Office Clerk
Communicated with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders and address complaints.
Answered telephones, directed calls and took messages.
Compiled, copied, sorted, and filed records of office activities, business transactions, and other activities
Operated office machines, such as photocopiers and scanners, facsimile machines, voice mail systems and personal computers
Recorded, and proofread data and other information, such as records or reports.
Maintained and updated filing, inventory, mailing, and database systems, either manually or using a computer
Opened, sorted and route incoming mail, answered correspondence, and prepared outgoing mail.
Reviewed files, records, and other documents to obtain information to respond to requests.
2006-2007 - REGIONAL CENTER FOR TOURISIM AND FOREIGN LANGUAGES.
Diploma in Air Traveling and Ticketing, French Language
Certificate in Computerized Travel Operations.
Certificate in Computer Operator
Certificate in Cabin Crew
2002- 2005 - KILIMANJARO GIRLS ACADEMY
Kenya Certificate of Secondary Education (KCSE)
Area of expertise
Experience in an office environment, Able to relate well to the public, very personable and good on the telephone.
Diplomatic, tactful, creative, discreet, flexible, resourceful, dependable, well-organized, friendly, emotionally mature and professional.
Strong ability to work effectively with multiple supervisors.
Capable and practiced in handling complex and multifaceted tasks.
Extremely knowledgeable with clerical tasks and time management Delivery.
Expert in assisting the seniors and manage the routine daily organization life.
Excellent in providing comprehensive secretarial and administrative support to colleagues.
Proficient in executing the programs using the limited resources around to make a Productive Result.
Good Command over Handling Documents and office Paper works in a very Organized Manner.
Good Sound Knowledge of the Computer and its Basic functional Operations.
Language- English, French and basic Arabic
Date of Birth- 15th February 1987
Marital Status- Single
Hobbies- Traveling, Reading, Watching Movies, Meeting nice and interesting person.
Reference- Available on Request.