MANAGER

Summary of Qualifications

Well-organized and multifaceted professional, interested to pursue a challenging role within the areas of sales, business management, and leadership to contribute to prospective company’s success and achieve career advancement

Additional qualifications include:

Customer Service: Efficiency in providing first-rate services to various clients by assisting them with their needs, answering questions and inquiries, and resolving complaints and issues

Problem Solving and Critical Thinking: Analytical in the assessment of issues and problems to formulate and execute strategic solutions; while utilizing logic and reasoning to evaluate strengths and weaknesses of solutions and conclusions

Group Collaboration and Teamwork: Skill in group dynamics to collaborate with high-caliber teams of professionals to deliver exceptional results; while rendering guidance and assistance to others to support organizational goals

Interpersonal Relations and Corporate Communication: Effectiveness in establishing and cultivating positive work relationships with individuals of diverse backgrounds to assist business operations

Growth and Development Impacts: Solid work ethic and outstanding leadership style as evidenced by numerous awards and honors throughout career, including Leadership Excellence, Nissan Salesman of the Year, and Platinum Elite

Education

Master of Business Administration in Strategic Leadership, In Progress (Expected Completion: Nov 2019)

Amberton University, Garland, TX

Bachelor’s Degree in Criminology

Chester Rash Award (Most Improved Student) Dean’s List/Honors

State University of New York (SUNY) College, Old Westbury, NY

Associate’s Degree in Criminal Justice: Nassau Community College, Garden City, NY

Sales Management Experience

SunRun / Legacy Power, Bethpage, NY

Solar Residential Manager 2014–2017

Provided first-rate customer service to home owners through consultation on residential solar array systems

Offered hands-on assistance to customers throughout the installation of solar systems on their home through various programs

Played a key role as primary liaison and company representative from the homeowners perspective

Carried out thorough evaluation of residential homes and consumers to align company’s product to their specific needs

Managed and deployed installation crews to ensure proper and timely installations

Proactively performed follow-ups with customers after the installation and presentation of system startup procedures

Habberstad Nissan, Huntington, NY

Leasing Manager 2005–2011

Interfaced with employees and customers to assist with the termination and repurchasing of a new vehicle

Expertly handled lease portfolios to improve customer retention and exceed customer satisfaction

Technical Experience

Metropolitan Transportation Long Island Railroad (MTA) Long Island Rail Road (LIRR), New York, NY

Maintenance Electrician 2015–Present

Performed installation and repair of all electrical apparatus on the train fleet, including diesel engines, coach cars, and electrical multiunit trains

Demonstrated proficiency with 750 volt inverters, traction motors, resistors, generators, HVAC, dynamic braking, lighting and safety, ATC/PTC, and door interface systems

Bombardier Transportation, Jamaica, NY

Facilities Specialist 2008–2015

Identified and provide resolution to facility issues, including HVAC, electrical, plumbing, fire, escalators, and elevators

Displayed strong command of the maintenance of main power and substations systems, along with 27K V transformers, 750 V third rail power, and for AirTrain service across JFK airport

Ensured functionality of wayside power, while supporting various departments in the event of malfunctions of the AirTrain

Oversaw jobs contracted by the employer through vendors, as well as their provided workers

Earlier Position Held:

IBEW Local 25, Hauppauge, NY

Electrician

Professional Development

Courses:

Long Island Rail Road (LIRR) Electrician Certification Course Electrical Apprentice Training, IBEW Trade School

Certifications:

Cardiopulmonary Resuscitation (CPR) Certified Automated External Defibrillator (AED) Certified

AerialBoom and Man-Lift Certified Heating, Ventilation, and Air Conditioning (HVAC) Coolant Licensed

MU Electric 3rd Rail Train Certified Automatic Train Control (ATC) System Certified Maintenance Certified

Activities

Volunteer, New York City Bike Club

Contact this candidate