Customer Service Manager
Resume:
Teia Anderson
Macon, GA
*************@*****.***
EDUCATION
Associate of Arts, Fine Art
Middle Georgia State University, Anticipated May 2020
WORK EXPERIENCE
CSR/ Assistant Manager July 2015 - Present
Family Dollar, Macon, GA
Promoted to Assistant Manager after achieving successful customer service in high volume retail stores after three months. Providing an inviting shopping environment increased customer satisfaction.
Coordinating daily customer service operations; ensure standards are met for customer service, quality, safety and sanitation
Assisting retail store manager in planning and implementing strategies to attract customers
Responsible for first-shift operations
Merchandising store after deliveries
Office Assistant August 2014- July 2016
Educational Opportunity Center
Assisted staff with clerical tasks
Supported supervisor with client management
Organized documentation for 300 clients
Violin Instructor August 2013- July 2014
Phillips Performing Arts
Prepared music lessons for students
Assisted students to read music and learn music theory
Taught students musicianship and technique
Performed in local music concerts
QUALIFICATIONS
Accustomed to working in a fast-paced environment with the ability to think quickly and successfully handle client concerns
Excellent interpersonal skills, ability to work well with others, in both supervisory and support staff roles.
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