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Customer Service Manager

Macon, Georgia, United States
September 12, 2018

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Teia Anderson

Macon, GA



Associate of Arts, Fine Art

Middle Georgia State University, Anticipated May 2020


CSR/ Assistant Manager July 2015 - Present

Family Dollar, Macon, GA

Promoted to Assistant Manager after achieving successful customer service in high volume retail stores after three months. Providing an inviting shopping environment increased customer satisfaction.

Coordinating daily customer service operations; ensure standards are met for customer service, quality, safety and sanitation

Assisting retail store manager in planning and implementing strategies to attract customers

Responsible for first-shift operations

Merchandising store after deliveries

Office Assistant August 2014- July 2016

Educational Opportunity Center

Assisted staff with clerical tasks

Supported supervisor with client management

Organized documentation for 300 clients

Violin Instructor August 2013- July 2014

Phillips Performing Arts

Prepared music lessons for students

Assisted students to read music and learn music theory

Taught students musicianship and technique

Performed in local music concerts


Accustomed to working in a fast-paced environment with the ability to think quickly and successfully handle client concerns

Excellent interpersonal skills, ability to work well with others, in both supervisory and support staff roles.

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