Management Customer Service

Calvin Edwards

Cartersville, GA 678-***-**** *****************@*****.***

Accomplished in developing effective processes and directing complex logistics functions for multiple projects. Excel at coordinating tasks of numerous internal divisions and external agencies to ensure rapid, accurate delivery of equipment, materials, and resources. Advanced expertise in reviewing invoices and shipping manifests to ensure full compliance with local customs and international regulations. Track record of identifying redundancies and maximizing resources to streamline operations.

Distribution Management

Quality Assurance

Leadership & Development

Continuous Improvements

Inventory Control

Transportation & Logistics

Standards Compliance

Equipment Operation

Materials Handling

PROFESSIONAL EXPERIENCE

GERDAU, Cartersville, GA 2016 – Present

Switchman

Oversee warehouse operations activities, including transportation logistics and oversight of loading and unloading procedures for trailers and rail cars.

Utilizing technology-based control systems, track inventory and ensure correct product locations within warehouse.

Assist Manger with other operations, administrative, and logistics tasks as assigned, while operating critical equipment including overhead cranes and loaders. MANNINGTON COMMERCIAL, Calhoun, GA 2013 – 2016

Lift Truck Operator

Engaged with new principals during presentation of company goals and objectives.

Identified needed areas of improvement, and presented feedback and recommendations to upper management regarding viable options for process development. AUTO ZONE, Calhoun, GA 2015

Sales Associate

Provided exemplary customer service to store patrons while answering questions, identifying product options, and processing sales.

Offered feedback to executive level management regarding the effectiveness of strategies, selling programs, and initiatives.

Completed deliveries to commercial customers.

MILITARY SERVICE & EXPERIENCE

ARMY NATIONAL GUARD, Georgia 1992 - 2018

Ammunition Section Chief

GA Army National Guard/United States Army (various locations) - 4/1992 – 3/2018 Logistics/Distribution Supervisor, 6/2000 – 6/2018 Calvin Edwards

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Directed six to eight-member team to develop the most efficient procedures for transporting and storage of munitions. Monitored all transportation operations, including quality controls, to ensure transportation services met policies and procedures, as well as local and national government regulatory requirements. Served as transportation liaison between various organizations throughout the state of GA. Oversaw dispatching, routing, tracking, and shipping activities to ensure safe, prompt, and accurate delivery of daily and weekly requirements. Trained and coached subordinates, peers, and supervisors on tracking procedures. Communicated operational needs to senior management.

Key Achievements:

Achieved 100% accountability inventory rate on all assignments with no loss of materials or assets. Identified and corrected efficiency bottlenecks, which saved man hours and resources which and resulted in faster, more accurate supply shipments.

Played an integral role in inventory management and accountability methods for tracking procedures to increase accuracy and accountability.

Ammunition Section Chief, 6/2000 – 6/2016

Collaborated with and supported Logistics Managers in overseeing millions in equipment and inventory to support a wide range of operations. Assured proper authorization for all shipments; oversaw tracking and monitored transportation activities. Directly accountable for property, equipment, and supplies. Optimized flow of supplies by developing and operating systems.

Key leader on team that consistently exceeded stated objectives on all projects and operations. Led smaller teams in developing effective stocking and inventory-management systems to minimize loss and maximize performance.

Logistics Support, 6/2000 – 6/2018

Coordinated with staff regarding relocation and transportation arrangements. Prepared documentation and coordinated transport of resources and materials. Marked and labeled freight; documented, verified, and inventoried cargo; and prepared and submitted report documentation. Maintained accurate records and managed correspondence.

Key Achievement:

Earned multiple awards for quality and dedication of performance in rapidly changing, fast-paced environment. Calvin Edwards

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EDUCATION

AMERICAN MILITARY UNIVERSITY, CHARLES TOWN, WV

Master of Business Administration 2015 - 2018

American Military University

Professional Development

Global Logistics Management

Strategic Management

Managerial Analysis

Quantitative Analysis

Legal & Ethical Issues

Diversity Training

Finance

Bachelor of Arts Criminal Justice 2009 - 2012

American Military University

Leading Others Leadership Counseling

Leading Change in Organizations

Leadership & Motivation

Recruitment and Staffing

Ethics

Budget Development and Execution

Microeconomics

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