Alina S. Chan-Kidd
Tulare, CA 93274
Phone: 407-***-**** E-mail: firstname.lastname@example.org
**/****-**/**** ****** Specialist
Walt Disney World, Celebration, Florida
oInterpreted guest’s open-ended responses, as well as guest’s non-solicited letters, and changed them into quantitative data that can be analyzed to determine market trends.
oCreated codebooks and updated existing codebooks for studies per client’s needs for more efficient and accurate coding.
oCreated and updated guidelines for studies to guide other coders on how to interpret a specific study.
oExperienced in a deadline driven work environment
Quality Control Coding Specialist
oAudited various studies to ensure quality and accuracy of the work coded.
oCreated feedback reports for coders, provided support should questions arise, reported reliable analysis of quality of coder’s work to manager and coordinators and suggested ways to improve coder’s ability as needed.
Coding Specialist Trainer
oTrained new employees in the process of coding through audio, visual, and tactile teaching techniques.
oProvided support between trainer and coder and quality control specialist.
oConstructed training manuals, taking the new staff through the step by step process to becoming a successful coding specialist.
oTrouble shoot problem areas and gave suggestions on how to code specific studies accurately.
01/2002-02/2003 Retail Sales/ Trainer
oWalt Disney World College Program
oRetail hostess at indoor locations, outdoor stands, cart vending, and special events (Epcot’s Food and Wine Festival, Disneyana, ect.)
oCash control at opening and closing hours
oRestock, Inventory control and counts
oHeavy customer service contact
oTrained new employees on process of opening and closing duties at various locations, cash control and register experience, customer service, and inventory counts.
02/2003-10/2003 Field Research Specialist
oIntercepted guests at multiple locations throughout Walt Disney World to record their thoughts through surveys regarding aspects of their visit.
oInvited guests to participate in guest research either through face to face or phone interaction.
oProvided office and administration support to managers and coworkers at all locations
09/2016-08/2017 Medical Coding Course Study
oCoded over 250 outpatient reports and inpatient records.
oTypes of reports coded include: Consultations, Emergency Room reports, History and Physical reports, Laboratory reports, Operative reports, Physician Orders, Procedure Notes, Progress Notes, Radiology reports, and Pathology reports.
oCoded reports in the following specialties: E/M, Anesthesia, Pathology, Psychiatric, General Surgery, Radiology, Gastroenterology, Dermatology, Urology, ENT, Infectious Diseases, Respiratory, Cardiology, Internal Medicine, Neurology, Neurosurgery, Plastic Surgery, Oncology, Orthopedics, OB/GYN, Trauma, etc.
oDetailed ICD-10-CM and ICD-10-PCS coursework (635+ hours) and hands-on ICD-10 coding and code set training.
oFamiliarity with the AHA ICD-10-CM and ICD-10-PCS Coding Handbook
oTraining in the biomedical sciences medical terminology, advanced anatomy, advanced pathophysiology, physiology, and pharmacology.
oTraining in HIPAA and HIM reimbursement processes (billing statements, CMS-1500 and UB-04 (5010) claim forms, MS-DRGs, etc.)
Outpatient and Inpatient Coding
CPT/HCPCS Level II
Health Information Management
Medical Terminology & Anatomy
Pharmacology & Pathophysiology
3M Encoder / 3M Reference Software
Knowledge of HIPAA and Patient Confidentiality
Patient Check-in/out, Patient Scheduling/Triage
Detailed Knowledge of Coding Guidelines
APC and MS-DRG Assignments
Filing Medical Records / Medical Transcription
Clinical Data Analysis and Abstraction
08/2017 Professional Medical Coding and Billing – Career Step
Certificate of Graduation
College of the Sequoias, Visalia, CA
12/2001 Bachelor of Science, Business Administration c/ Marketing Research
California State University, Sacramento, CA
12/1996 Associate of Liberal Arts
College of the Sequoias, Visalia, CA
Diana Naticchioni email@example.com 407-***-****
Stacey Ammond firstname.lastname@example.org 407-***-****
Christine Flego email@example.com 863-***-****
Troy Donoughue firstname.lastname@example.org 407-***-****
Luis Rivera email@example.com 407-***-****