Sales Representative Service
Resume:
Hossam Mohamed Elsayed
Hawalli, Kuwait
Mobile : 99476235
Email-add. : ************@*****.***
Personal Informations :
Date of birth : Mar 10, 1988
Marital Status : Single
Nationality : Egyptian
Religion : Muslim
Languages : English, Arabic
Passport No. : 4215626
Date of Expiry : November, 2022
Visa Status : 18, Transferable
Educational Qualifications :
University : Faculty of law
Degree : Bachelor of law
Graduated : July 2009
Computer Knowledge : Windows 7, 8, MS Power point, MS Excel, MS office
And Internet E-mail.
Career Profile
Company : EL essa – Medical & Scientific Equipment
Position : Customer Service Representative/ Service advisory
Date Hired : January 01, 2018 till now
Duties :
Maintains positive relationships with clients to ensure repeat and return customers
Advise customers about warranty protections and potential cost savings
Answers customer questions about services
Company : Zain – telecom & communication
Position : Customer Service Representative
Date Hired : Match 01, 2015 up November 2017
Duties :
Attracts potential customers by answering product and service questions; suggesting information about other products and services.
Maintains customer records by updating account information.
Opens customer accounts by recording account information.
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Company : SONY – Supplying Store Company
Position : sales Representative
Date Hired : April 01, 2012 up March 30, 2015
Duties :
Maintained contact with existing customers through meeting, emails and by phone
Supervised established client accounts – contacted clients regularly to establish effective working relationships
Knowledgeable on All Product Lines of Sony (TV, Cameras, Laptop, etc.)
Explains about the Technical and Special Features of the products to the customers
Negotiated delivery and price variations
Presented company’s products to medium/large businesses across the country, closed sales, developed leads and identified sales opportunities to expand customer range
Worked closely with the Sales Managers and commercial customers to achieve sales goals and objectives.
Company : AL NEGOSHI for air rifle
(Dajeej, south Farwaniya)
Position : sales Representative
Date Hired : March 1, 2011 up to March 30, 2012
Duties :
Greets customers immediately upon entering the store with a smile and sincere nonbusiness like greeting.
Successfully employed sales management tools and marketing data for enhanced efficiency.
Provides customers with current relevant information about the product.
Provides quality service in the shooting rang follows up with customers in a timely.
Analyzed market potential – Researched prospective customers and potential profit..
Assumes and completes other duties as assigned by store management.
Represents a positive attitude toward the merchandise, the brand and the company.
Solve technical problem in air rifle, calibrate and fix scoops and lasers in any kind of air rifle or fire arms
Analyzed market potential – Researched prospective customers and potential profit..
Worked on training new company employees.
Helps customers by explaining the special technical features of the products.
Company : Tohamy law firm
Position : lawyer/ assistant manager
Date Hired : July 2009 to June 2010
Duties :
Represent clients in civil litigation and other legal proceedings, draw up legal documents, and manage or advise clients on legal transactions.
The ability to read and understand information and ideas presented in writing.
Contact this candidate