Hossam Mohamed Elsayed

Hawalli, Kuwait

Mobile : 99476235

Email-add. : ac5zfw@r.postjobfree.com

Personal Informations :

Date of birth : Mar 10, 1988

Marital Status : Single

Nationality : Egyptian

Religion : Muslim

Languages : English, Arabic

Passport No. : 4215626

Date of Expiry : November, 2022

Visa Status : 18, Transferable

Educational Qualifications :

University : Faculty of law

Degree : Bachelor of law

Graduated : July 2009

Computer Knowledge : Windows 7, 8, MS Power point, MS Excel, MS office

And Internet E-mail.

Career Profile

Company : EL essa – Medical & Scientific Equipment

Position : Customer Service Representative/ Service advisory

Date Hired : January 01, 2018 till now

Duties :

Maintains positive relationships with clients to ensure repeat and return customers

Advise customers about warranty protections and potential cost savings

Answers customer questions about services

Company : Zain – telecom & communication

Position : Customer Service Representative

Date Hired : Match 01, 2015 up November 2017

Duties :

Attracts potential customers by answering product and service questions; suggesting information about other products and services.

Maintains customer records by updating account information.

Opens customer accounts by recording account information.

Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

Company : SONY – Supplying Store Company

Position : sales Representative

Date Hired : April 01, 2012 up March 30, 2015

Duties :

Maintained contact with existing customers through meeting, emails and by phone

Supervised established client accounts – contacted clients regularly to establish effective working relationships

Knowledgeable on All Product Lines of Sony (TV, Cameras, Laptop, etc.)

Explains about the Technical and Special Features of the products to the customers

Negotiated delivery and price variations

Presented company’s products to medium/large businesses across the country, closed sales, developed leads and identified sales opportunities to expand customer range

Worked closely with the Sales Managers and commercial customers to achieve sales goals and objectives.

Company : AL NEGOSHI for air rifle

(Dajeej, south Farwaniya)

Position : sales Representative

Date Hired : March 1, 2011 up to March 30, 2012

Duties :

Greets customers immediately upon entering the store with a smile and sincere nonbusiness like greeting.

Successfully employed sales management tools and marketing data for enhanced efficiency.

Provides customers with current relevant information about the product.

Provides quality service in the shooting rang follows up with customers in a timely.

Analyzed market potential – Researched prospective customers and potential profit..

Assumes and completes other duties as assigned by store management.

Represents a positive attitude toward the merchandise, the brand and the company.

Solve technical problem in air rifle, calibrate and fix scoops and lasers in any kind of air rifle or fire arms

Analyzed market potential – Researched prospective customers and potential profit..

Worked on training new company employees.

Helps customers by explaining the special technical features of the products.

Company : Tohamy law firm

Position : lawyer/ assistant manager

Date Hired : July 2009 to June 2010

Duties :

Represent clients in civil litigation and other legal proceedings, draw up legal documents, and manage or advise clients on legal transactions.

The ability to read and understand information and ideas presented in writing.

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