Employee Relations Manager

Melissa Fairwell

***************@*****.*** 510-***-**** https://www.linkedin.com/in/melissafairwell/

Human Resources People Operations Consultant

PROFESSIONAL EXPERIENCE:

HR Consultant/People Operations Manager- June 2017 to Present

Manage employee relations, leave of absences engaging in the interactive leave process nationwide

Conduct internal investigations, manage compliance with federal and state regulations

Provide counsel to Management in a complex multi-state environment

Maintain compliance with Employment Law and California Specific Employment Law Expertise

Advise Management of new regulations and company policies related to HR

Liaison with legal counsel, reduce costs by summarizing issues, drafting legal responses in house.

Create severance agreements, contracts and other legal documentation.

Manage Canadian office benefits and provide labor law expertise

Manage Immigration and Onboarding, Off boarding

Conduct exit interviews, interpreting data gathered from these interviews and providing feedback to managers and people Operations Assist People Operations team with Recruiting ad-hoc needs

Employee Handbook creation, development and continuous policy and procedures review.

HR Audit and department review, bringing fresh ideas and innovative solutions.

HR Analytics, implement new projects, such as reviewing technology products and tools

HR Operations and Review department efficiency and compliance overall.

HR Consultant - March 2017 to Present

Perform HR Compliance, Audit Reviews and HR Department risk assessment. Handbook updates, design and creation, policy and procedures, compliance, benefits administration/planning and account management. Employee Relations, on-boarding off boarding, hiring, terminations, leave of absence management, HRIS systems, payroll and US/international advisor. Diplomatic and flexible, ability to work with all levels of management and elevate HR departments to fit the companies needs.

HR Manager/Consultant – DBI/One Digital, Pleasanton, CA September 2015- March 2017

HR Consultant for up to six clients, managing and direct each client’s HR Department, working with industries such as Technology, IT, Biotech and Semiconductor companies.

C-level reporting and advisement. Assist with employee development training, employee relations, recruiting, Influence positive change management and best hiring practices.

Manage and Direct client’s HR departments, compliance, immigration, payroll, benefits, strategic alignment and day-to-day support.

Onboarding/Off boarding, policy & handbook creation, HR audits, manager training, employee mentor/coaching, benefit administration, compliance, employee relations

Constant drive for positive culture, performance management, goal setting

Interview candidates, influence selection process.

Meet with C-level leaders and managers for HR check in, coaching and compliance as well as organizational strategy and compliance.

Compensation analysis, recruiting, strategic planning, management training, coaching, employee relations.

Manage Open Enrollment process, work with clients to improve benefits, act as account manager and manage all benefit processes

Resolve conflict, brainstorm and provide alternative solutions.

Maintain confidentiality, ensure record keeping, and conduct audits to ensure files are up to date.

Human Resources Manager- ReadyTech, Oakland, CA October 2013- June 2015

Manage benefits administration-develop programs for employee safety, welfare, wellness and health

Manage Open Enrollment and all related processes

Human Resource Information System and Payroll Administration- Maintain all personnel files and payroll related data

Recruitment Draft new position job descriptions

Onboarding and off boardinging

Policy/Procedures creation and development

Prepare and maintain all HR policies (company handbook and benefits)

Keep abreast of and ensure compliance with all Federal/State laws/regulations

Performance Management- work with management to develop an effective performance evaluation program

Provide training and guidance to managers in performance evaluations

Evaluate and create/influence new programs

Head of Human Resources, Americas (Contract role) - InMobi, San Francisco, CA January 2013- August 2013

Talent planning, attraction, selection and onboarding process.

Assist in local expansion and is the go to person for local procedures, policies etc.

Responsible for people initiatives & programs for the businesses.

Works with senior leadership to ensure consistent people processes and practices across the company.

Drive all people-related initiatives and programs affecting Americas business unit

Drive the administration of people processes such as performance review and compensation.

Partner with Global HR to develop and implement policies, procedures, and practices surrounding people processes that represent innovative, best practices for the company in Americas.

Regional HR Manager/HR & Benefit Manager- Glam Media, (Mode Media), Brisbane, CA March 2008- July 2012

Created and managed a nationwide human resources department for North America and Canada in a global organization.

Partnered with all levels of management to provide support for conflict resolution, legal, staffing, HRIS renegotiation, benefits, performance, payroll systems, and immigration.

A trusted advisor to management and executive team communicating issues, and providing solutions and guidance.

Designed, delivered and operated a comprehensive nationwide benefits plan overhaul. Maximized benefits budget; decreased costs by 30% and increased benefits by 50%. Identified benefit trends; analyzed renewal costs; Delivered retention and hiring advantages. Analyzed and normalized international benefit plans.

Managed vendor and broker relationships, contract negotiations, establishing and optimizing employee services.

Lead the initiative to research, plan and successfully rolled out new HRB/HRIS system. Completed the integration and automated the carrier connections for full-scale online enrollment and employee self-service.

Lead HR integration process for pre-IPO mergers and acquisitions for digital and social media (e.g. Ning, Inc., Babyworld, Monetize, BBS Boxer). Focused on successful systems, people, team process, and cultural integration.

Developed and implement HR policies and handbook, and monitored compliance with state / federal employment directives.

Managed on boarding, orientations, departure processing, exit interviews, and ensured separations are handled appropriately.

Managed employee relations liaisons, conduct investigations, mediated, and documented issues.

Managed immigration function and process for H-1B, OPT, TN visas, and green cards.

Identify innovative improvements, believe in putting people first, lead with an entrepreneurial spirit

Coordinate fun events, promote energetic and positive culture, hold national meetings, and maintain constant awareness of office pulse and morale. Liaison with any current office issues as needed, domestic and global.

EDUCATION: Human Services, Bachelors of Arts, Holy Names University, Oakland, CA

Human Resource Management Certificate, UC Berkeley ext., Berkeley, CA

PHR certification (June 2018 Test date)

TECHNOLOGY EXPERTISE: Ease Central Salesforce Successfactors Bamboo HR Paylocity Broker Access Benefit administrator Health Connect Tri-net HR and Payroll HRB Workforce Now HRIS JobVite ATS Microsoft Dynamics HRIS Org Plus ADP Pay eXpert / payroll processing ADP Reporting EZ Time & Labor QuickBooks payroll Ceridian Payroll Microsoft Office: Word, Excel, Power Point, Access, Outlook.

PERSONAL INTERESTS: Decorating, fashion, snow skiing, island travel and writing.

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