Vladimer Gubatyan

New York, *****

+1-718-***-****

ac5z5m@r.postjobfree.com

Experience

Education

Employment History

6+ years of desktop/server support experience;

7+ years working in a technical support/help desk environment; 10+ years working with Windows Desktop Operating Systems; 5+ years customer service related experience;

4+ years working on an outsourced helpdesk team;

4+ years Managing/Supporting of Microsoft Active Directory environment; 4+ years Maintaining/Monitoring of Windows server environment, Virtual platform; 3+ years installing CCTV, IP and anaglog cameras, setting up the DVR (Axis, Dahua, Polyvision, Hikvision, Qnap, Honeywell, Sony, Bosch);

4+ years installing and setting up LAN, WAN (Given a scenario, install and configure equipment in the appropriate location using best practices).

64 PUBLIC SCHOOL

High school certificate

Tbilisi, Georgia

Graduated June 2002

Georgian Technical University

3,5 years of dergree in Management of technical, administrative and economic systems and computer automation

Tbilisi, Georgia

Graduated February 2007

Datahata LTD

System Administrator

Minsk, Belarus

November 2014 - Present

Installing and configuring computers of a new classroom Creating a local network in organizations and setting up the equipment Management of office equipment and computers of the organization Monitoring of computer systems and networks

Managment of servers organizations

Helpdesk

Outsourcing

Caucasus University

IT Manager

Tbilisi, Georgia

January 2014 - October 2014

Management of classroom computers

Installing and setting up the operation systems

Creating and managing user mailboxes

Helpdesk

ArtGrafik

Office Manager

Tbilisi, Georgia

June 2013 - January 2014

Managing office printers and computers

Installing and setting up the operation systems

MyCapital

Software manager

Tbilisi, Georgia

May 2012 - December 2013

Management of the internal software of the organization Editing and managament organization web site

Managing office printers and computers

Installing and setting up the operation systems

Self-employed

Self-employed

Tbilisi, Georgia

July 2007 - December 2013

Helpdesk

Installing and setting up the operation systems

Setting up printers

Setting up SOHO routers

Local Area Network installation

About me

Smart, energetic, hard working, with a wide range of technical skills. Excellent problem solving skills, attention to detail and a strong ability to multitask. Comfortable working either independently or with a team to solve complex of IT issues, design and implement creative solutions. Excellent diplomatic skills. Willing to do what it takes to make a client happy and caring about customer satisfaction.

Professional Skills

Installing and configuring computers for

classrooms:

Advanced

Windows at the system administrator level (AD,

Exchange, ISA, DNS, etc.):

Advanced

Some knowledge of UNIX (Linux, FreeBsd),

experience with mail and web servers:

Intermediate

Backup systems (Veeam, Acronis, Windows): Advanced Knowledge of PC and server hardware

platforms:

Expert

Experience in installing SCS, mount servers in

rack:

Expert

Virtualization Technologies (VMware ESXi,

Proxmox, VirtualBox):

Advanced

Experience in settings up modems / routers (TP-

link, D-Link, Cisco, HP):

Advanced

Training, consulting users, preparing computers

and jobs for new employees:

Expert

Languages

Installing and setting up OS (Windows/Windows

Servers, Ubuntu/MacOS):

Expert

Setting up office equipment (Printers, IP Phones

etc):

Expert

Terminal server (MS Terminal): Advanced

Network configuration. (TCP/IP, Firewalls, VPN): Advanced Protection the network against computer

viruses (antivirus packets):

Expert

Proxy software (Kerio): Advanced

Mail servers (Kerio Connect, MS Exchange): Advanced Building and maintenance of functioning of IT

infrastructure to a lot of organizations

(outsourcing):

Expert

English: Fluent

Russian: Fluent

Armenian : Conversational

Georgian: Native

Polish: Conversational

Contact this candidate