Customer Service Manager

Wesley Ryan Trumble

PO Box *** Wolfe City Texas *5496 Home: 903-***-**** Cell: 214-***-****

**************@*****.***

OBJECTIVE

Secure long-term employment, full or part-time, with a successful company. Where I am actively engaged with people, be challenged daily, and with the potential for advancement. This opportunity will have to be a virtual position to accommodate a disability I have.

EXPERIENCE

06/2004 to 05/2018 14 years

Work at Home H.S.N. Customer Service Agent ALORICA, INC.

One call resolution of any customer concern. From ordering retail clothing items with sizing requirements to account maintenance. Troubleshooting eCommerce issues to simple operation of retail devices. For example: cell phones with calling plans, laptops, to toys, etc.

05/1998 to 08/2004 5 years

BEVERAGE & HOSPITALITY MANAGER DARDEN RESTAURANTS, INC. (RED LOBSTER)

Supervise bar and host staff. Inventory and order bar supplies. The Manager on duty requirements for high volume restaurant. Guest, staff, and food production issues.

06/1994 to 05/1998 4 years

FACILITES MANAGER BROADCAST.COM, INC.

Building supervision and operations, in-office equipment inventory and ordering, Shipping and Receiving Dept., Front Office and staff.

EDUCATION

1983

HIGH SCHOOL DIPLOMA, Pine Tree High School, Longview Texas

2004

BEVERAGE & HOSPITALITY MANGER CETIFICATION, Darden Restaurants, Orlando Florida

SKILLS

Computer Operation Skills 22 years. Customer Service Skills 20 years. Multi-tasking Efficiently 22 years. Virtual Work Motivated and Disciplined 14 years.