MARWIN MICHELLE M. BANDONILL

*** ******** ***-***, ****** City 2600 ac5z17@r.postjobfree.com 091********

OBJECTIVE

To work in a company which provides me the opportunity to improve my knowledge, capabilities and put them to use for the development of the organization.

PERSONAL INFORMATION

Age: 23 years old

Birth date: August 3, 1994

Place of birth: Baguio City, Benguet

Languages known: English, Tagalog, Ilocano

ACADEMIC BACKGROUND

MMS-DTCC, GROUND FLOOR, CAP BLDG., SANDICO ST., BAGUIO CITY

CAREGIVING (GRADUATED JUNE 2014)

SAINT LOUIS UNIVERSITY, A. BONIFACIO STREET, BAGUIO CITY

BACHELOR OF SCIENCE IN PHARMACY (UNDERGRADUATE)

SKILLS & ABILITIES

Works well under pressure

Responsible, hardworking and creative mind

Highly motivated and eager to learn new things

Good communication skills in written and verbal

Ability to work as individual as well as in group

Flexibility and Adaptability to work in any environment

Proficient in excel, word, and powerpoint

ACHIEVEMENTS

NCII Certificate holder (Front Office, Housekeeping and Caregiving)

Completed basic life support-CPR training (Red Cross)

Attended and completed the hands-on clinical skills enhancement program (Nursezone)

Completed 80 hrs of on the job training (Stac 5 & Benguet General Hospital)

Attended and completed the fire and water safety seminar (Nursezone)

Participated in the seminar on health & care issues for the elderly (Supreme Intellect)

EXPERIENCES

CHARACTER REFERENCES

Customer Service Representative (September 2013 – July 2015)

SITEL Baguio

Duties & responsibilities:

Take inbound calls

Answer inquiries and assist customers applying and upgrading newspaper subscriptions

Address issues or complaints regarding deliveries, etc.

Documenting every call

Virtual Assistant (August 2015 – March 2018)

US Global Tech

Duties & responsibilities:

Take inbound calls

Answer inquiries or computer concerns via phone, chat and e-mail

Outbound calls for following up details regarding a sale made by an agent

Entering and updating customers information on CRM (US Global Tech’s own CRM software)

Monitoring sales made by each agent

Monitoring agent’s attendance (sales & technician department)

End of the day report

ROUXANE DOMINIQUE R. CAMAT

HR ASSISTANT (PORTA VAGA MALL)

091*-***-****

ALLYSSA NICOLE B. NG

PROPERTY INVESTMENT CONSULTANT (ALVEO LAND CORP.)

091*-***-****

KRIZZIA ANN D. CASTILLO

VIRTUAL ASSISTANT (VERSATEL MARKETING)

091*-***-****

MICHEL FERNANDEZ

IT SERVICE DESK SPECIALIST (TATA CONSULTANCY SERVICES)

094*-***-****

I hereby certify that the information being mentioned above is true to the best of my knowledge and belief.

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