Security Manager

Ernest W. Muschner Jr.

*************@*****.*** 727-***-****

PROFESSIONAL PROFILE

Good communication skills both oral and written are essential for the position of security/supervisor so subordinates understand how to do their jobs and what to be on the lookout for. Security/Supervisors must have a good working knowledge of management practices and principles so they can efficiently perform their job. The job requires someone with critical thinking skills who can quickly observe a situation and make the appropriate decision and a quick response for life and safety.

PROFESSIONAL EXPERIENCE

Jan 2009 – Feb 2018 – City of Largo – Largo, Florida - Senior Security Officer

Head of security for the City of Largo at the Largo Library

Provided physical security and safety for the employees and citizens

Responsible for incident reporting for HR, Risk Management, and City of Largo Police Department.

Signed up for “Ride Along” a few times a month with the City of Largo PD

Attended court hearings to testify on behalf of the City of Largo PD

Conducted new hire classes to include safety and active shooter training

Monitored computer stations to prevent unwanted material to be displayed on patron public screen.

Worked closely with emergency departments including Fire Rescue/Dept and Largo Police Dept.

Responsible for monitoring the electronic surveillance equipment used on the premises.

Oversees the transfer of the accused person to the custody of local law enforcement personnel.

Works with management to develop safety plans for the buildings in the city.

Leads quarterly safety drills for employees and patrons of the Largo Public Library.

Ensuring the timely completion of administrative functions such as Daily Security Recaps, Daily Activity Reports, Incident Reports, logs, etc.

Prepare written reports, in a clear and concise method that meets the needs and requirements of the security department and the City of Largo.

Ensures on-site compliance with IC and UPS policies and procedures. As well as assisting the Library Director and or Assistant Library Director in developing specific procedures that will improve and enhance the teams service delivery capabilities.

Oversees and ensures security equipment (e.g., radios, cell phones, monitors, chargers, printers, keys, cameras and computers, etc.) are in excellent working condition and not mishandled or abused.

Maintain ongoing positive communications with other on-site contract personnel and their management staff.

Nov 2007 – Dec 2009 – Int. Security Management Corp. – Tampa, Florida

Security Manager for contracted security detail at condominium on Sand Key Fl.

Supervised 10 security officers for multiple sites.

Communicated and reported incidents to property Management Company daily.

Managed day to day security operations of property to include: Contractors entering and leaving property, resident policy and procedures, video surveillance cameras and software, file Incidents reports.

Oversees and ensures security equipment (e.g., radios, cell phones, monitors, chargers, printers, keys, cameras and computers, etc.) are in excellent working condition and not mishandled or abused.

Maintain ongoing positive communications with other on-site contract personnel and their management staff.

ADDITIONAL SKILLS

HID card scanning/reader installation and repair

Able to use handcuffs for detaining

Hand to Hand Combat training

Monadnock extendable baton training

Pose excellent supervision and personal skills.

Excellent coaching skills, organizational skills, good computer knowledge and literacy

Have a strong knowledge of security and emergency operations.

Have an employment history demonstrating reliability and dependability.

Able to handle emergency situations effectively while remaining calm.

Display a professional demeanor at all times.

Possess excellent customer service skills.

Work independently while also being a team leader and player.

CERTIFICATION

American Safety & Health Institute

Security Officers Training Academy

CPR & AED Certified Adult-Child-Infant

Class D & G Security License

Class MB Security License

OC Spray Certified (Largo Police Dept)

X26 Taser Certified (Largo Police Dept)

MEB (Baton) Certified (Largo Police Dept)

AWARDS AND HONORS

Meritorious Service Award City of Largo 2013 (Highest Award Given by City of Largo)

City of Largo Employee of the Quarter (3rd) 2013

2007-2014 - Clearwater Little League Manager, Board Member, and Equipment Manager of the year.

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