CURTIS NAGY

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Education

BELMONT TECHNICAL COLLEGE, BELMONT, OHIO

Associate in Applied Science for Computer Programming

Associate in Applied Science for Microcomputer Applications

Experience

DATAFIELD TECHNOLOGY SERVICES, COLUMBUS, OHIO

Network Engineer, Jul 2017 – Present

Contracted through Charter Communications to work on Migrations,Resolution of network and database issues for circuit design. Migrations consisted establishing correct circuit design for new installs of equipment including Juniper, Alcatel,Cisco Equipment. Resolved current Live circuit issues on the charter network, in a group, by updating the network and the database side, to ensure correct design for customers.

AFFILIATED RESOURCE GROUP INC., DUBLIN, OHIO

IT Support Engineer, Aug 2014 – Jul 2016

Microsoft Active Directory: able to add/remove users, update manage GPO. Create Distribution Groups, Service Accounts, Manage DNS and DHCP and ADSI.

Microsoft Exchange 2010,2013,Office 365: managed and determine faults of why the exchange server is not working. Managed through Powershell and EMC. Worked with Public Folders, CAS and DAG servers.

Shoretel Communications: able to add and remove users, update configurations.

Ruckus Wireless: verify logs and determine issues with AP's, setup guest network. Diagnose issues when WLAN is not working.

Dell Equallogic San: manage monitoring software to determine errors and when a drive needs replaced or if Firmware needs updated.

Rack/Manage Dell & HP ProCurve: able to rack, mount, manage.

Sonicwall & PaloAlto Firewall: able to manage and add rules, determine traffic issues through logs.

Vmware ESXi 4.0/5.0: able to determine San space, install updates, update space to drives, create vm's, use cli to verify diagnostics

Appassure Backup and Datto Backup: verify and manage cores, and clients. Add agents. Configure backup policies. Tier 1 through 3 support in a call center environment. Technical documentation, written for internal use.

MICRO ELECTRONICS INC., HILLIARD, OHIO

Systems Administrator, Aug 2009 – Aug 2014

Microsoft Active Directory: able to add/remove users, update manage GPO. Create Distribution Groups, Service Accounts, Use/Manage DNS and DHCP and ADSI.

Microsoft Exchange 2010: managed and determine faults of why the exchange server is not working. Managed through Powershell and EMC. Worked with Public Folders, CAS and DAG servers.

Cisco Routers/Switches/WLC: Able to add config, update ACL, setup switches, Rack and mount all devices. Verify mac-address, running-config, Add AP's, mount AP's. Setup new VLAN's.

Rack/Manage Dell/HP Proliant Servers: Setup, manage, install, rack.

Sonicwall Firewall: add rules for users to allow content filtering.

Redhat/CentOS/HP-UX Servers: add/remove users, troubleshoot printing issues, cleanup hard drive space. HP SAN: add/remove drive, verify fiber pairs on network connections. Manage through HP software to determine what data was stored on each san rack.

NetBackup: create policies, manage tapes, repair/troubleshoot tape backups. Create one-off SQLand backup restores.

Bitlocker and Truecrypt Security Software: Setup and encrypt laptop hard drives for security.

Cisco CUCM, Cisco UCCX, and Cisco Unity: add/remove users, add phones, Troubleshoot script for breaks in calls. Add users to a VG224 for digital to analog signaling.

Tier 1 through 3 Escalations, worked with internal corporate and external clients at store locations. Technical documentation, written for internal use.

Computer Service Manager, Apr 2007 – Aug 2009

Oversaw and assisted in builds, re-configurations, and testing for store brand desktops and laptops.

Assisted specialty group with product testing and researching of new merchandise to be sold in retail chain.

Traveled to new store locations for assistance with training and equipment setup.

Assisted intra-office with computer, printer, and IT related issues.

Assisted purchasing new software and hardware for corporate needs.

Managed Return to Vendor (RTV) testing department by supervising staff of up to 10 people, providing assistance with merchandise testing and generating departmental reports for review by Home Office.

Tech Support, Sep 2004 – Apr 2007

Provide networking support, software and hardware troubleshooting while on the phone.

Write tech articles and databases for intra-office use on various problems revolving around Power Spec desktop

Provide tech support on various products, such as PC and Mac computers, routers, LCD televisions, hard drives and more.

QWEST COMMUNICATIONS INC., DUBLIN, OHIO

Senior Network Provisioner, Apr 2002 – Aug 2003

Establish financial savings for company by moving customer, network and broadband circuits off inter-exchange carrier facilities and on to company network. Create projects to move large portions of circuits on to company network with assistance from several local exchange carriers. Verify broadband paths are clean of traffic for newly established routes.

Provisioning Specialist IV, Sep 2001 – Apr 2002

Supervise staff of up to six people. Assist in resolving issues within prospective switch sites, including equipment issues and implementation of new software. Participate in conference calls with VIP clientele

Network Provisioner I, Apr 1999 – Sep 2001

Manage and track equipment within three Qwest Communication locations. Assign equipment to new, escalated and/or backlogged orders. Communicate with switch technicians regarding any issues with final phase of completed customer phone lines.

RENAISSANCE WORLDWIDE, COLUMBUS, OHIO

Contract Network Provisioner, Feb 1998 – Apr 1999

Manage and track equipment within three Qwest Communication locations. Assign equipment to new, escalated and/or backlogged orders. Communicate with switch technicians regarding any issues with final phase of completed customer phone lines.

ADDITIONAL SKILLS

Platforms:

Windows 9x-8, Windows Server SBS/2003/2008/2012, MSExchange 2010/2013/Office 365, and Mac OS

Networking:

LAN / WAN / WLAN / SAN Administration

Languages:

HTML, Powershell

Tools:

Microsoft Office Suite, ESET Antivirus Protection, MS Office Visio, Scrutinizer, Splunk, Trend Antivirus, Sophos, Labtech Monitoring, Whatsup Gold Monitoring,

Hardware:

PC and Mac computers, Laser printers, Sonicwall Firewall,Palo Alto Firewall, Ruckus Wireless, Barracuda Spam Appliance, Dell Appasure Backup, Datto Backup Appliance, Nas Devices.

Certifications

A+ and Laser Printer Repair

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