Microsoft Office Manager
Resume:
FRANK GAVEY
West Islip, New York, 11795
**********@*****.***
EDUCATION:
Dowling College
Bachelor of Science in Computer Information Systems December 2013
EXPERIENCE:
Admit Computer Services (Impact) 04/14 –Present
Implementation Technician Farmingdale, New York
Maintain computer software, and configured client programs to meet their individual needs
Streamlined installation and implementations for all Impact products
Refined existing documentation of all products, resulting in less support calls
Configure Windows Servers including install of IIS, SQL, .Net, and all Impact related software
Troubleshoot escalated issues from Tier 1 and Tier 2
Trained police departments across New York State
Experienced in problem solving and last-minute adjustments
Test and troubleshoot client software remotely and on-site
CJIS Certified
EF-EN-A Mobile Detailing 04/11- Present
Owner/Manager Bayshore, NY
Maintained files and all administrative records
Structured procedures, directed and over sought operations
Create estimates, work schedules, manage inventory, maintain and manage budgets
Establish price of services and organize bills
Resolve any customer complaints within a professional manor
Copiague Youth Council 10/10 – 04/14
Youth worker/ Summer Camp Council Copiague, New York
Instruct students between the ages of 6 – 18 years old
Tutored 10 students at a time in various subjects; Math, Science, Social Studies, and English
Set up and maintained computer infrastructure
Organized and executed field trips
Maintained order and safety
Became a Role model and mentor for children
TECHNICAL SKILLS:
Microsoft SQL Manage
Microsoft Office Suite
Information Systems
Router Management
Project Management
Project planning and Development
Knowledge of Web Protocols
Router Management
Microsoft Windows Servers
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