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Medical Front Desk

Location:
Statesville, NC
Posted:
June 21, 2018

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Resume:

Tracy J Brown

ac5yo1@r.postjobfree.com

**** ******** ****

Statesville, NC 28625

704-***-****

Career Objective

To obtain the position of a Medical Coder that will enable me to contribute my professional experience in an established organization

Core Competencies

Extensive knowledge of medical terminology, medical billing and medical coding

Possess warm outgoing personality with excellent telephone etiquettes

Knowledge of handling general administrative and clerical tasks

Skilled in computer applications such as MS Word, Power Point, Spreadsheet and the Internet

Excellent monitoring, organizational and supervisory skills

Skilled in handling multiple tasks and work under pressure

Excellent problem-solving skills

Summary of Work History

Organization Aviacode, Remotely

Duration January 2015 – December 2017

Designation Outpatient Coder/HCC Coder

l Reviews medical information to collect data, ensure appropriate billing of data and follow up on concerns raised by nurse and physician reviewers or health care providers. Applies knowledge of Medicare/Medicaid rules and regulations pertaining to appropriate billing and coding of Medicare or Medicaid accounts.

l Offers quality improvement suggestions on project protocols and processes; facilitates quality improvement plan development and implementation as requested, both internally and with external customers.

l Identifies and coordinates routine contract deliverables to include producing and performing quality assurance on existing client reports and contact logs and all other reports requested by internal and external customers.

l Communicates with health care professionals as a liaison regarding contract specifications. Relates any questions or concerns that cannot be addressed to Sr. Coding Specialist or management for follow up. Distributes contract-specific information as appropriate; adheres to work completion due dates.

Organization Carolina Family Medicine, Statesville, NC

Duration January 2015 – Current

Designation Medical Biller/Coder

Responsible for reading patient charts and determining medical history, including diagnoses and treatments given.

Handle incoming calls and respond to queries in a warm and professional manner

Perform responsibilities of maintaining and updating patient's insurance and demographic information in the system

Communicate with bookkeeping staff to gather information on current patient's accounts

Responsible for collecting payments from patient's by following the insurance guidelines

Perform the tasks of receiving and distributing mails and faxes on a daily basis

Enter charges for patients after check out following the billing and coding guidelines for CPT and ICD-10

Organization Lake Norman Anesthesia Associates and Pain Management, Mooresville, NC

Duration October 2013 – April 2014

Designation Front Desk/Scheduler

Responsible for scheduling office visits, spinal cord stimulator trials, lumbar punctures and injections.

Verify insurances, and obtained preauthorization for medical procedures to be performed by Physician

Handle incoming calls and respond to queries in a warm and professional manner

Perform responsibilities of maintaining and updating patient's insurance and demographic information in the system

Responsible for collecting payments from patient's by following the insurance guidelines

Organization Davis Internal Medicine, Statesville, NC

Duration January 2011 – September 2013

Designation Front Desk Medical Receptionist

Responsible for welcoming patients and checking in patients for appointments

Handle incoming calls and respond to queries in a warm and professional manner

Perform responsibilities of maintaining and updating patient's insurance and demographic information in the system

Communicate with bookkeeping staff to gather information on current patient's accounts

Responsible for collecting payments from patient's by following the insurance guidelines

Perform the tasks of receiving and distributing mails and faxes on a daily basis

Enter charges for patients after check out following the billing and coding guidelines for CPT and ICD-9

Organization Statesville OBGYN, Statesville, NC

Duration August 2008 - January 2011

Designation Front Desk Medical Receptionist

Perform the tasks of greeting patients and scheduling appointments

Responsible for handling and managing the continuous flow of information in the health care center

Handle the tasks of organizing and maintaining medical forms and office stationary required for front desk activities

Perform responsibilities of registering patients by following the protocols of the organization

Responsible for checking and verifying the accuracy of medical record and insurance information of patient

Handle the tasks of preparing and maintaining patient's medical charts

Perform essential clerical tasks such as faxing, e-mail, and data entry

Maintained strictest confidentiality; adheres to all HIPAA guidelines/regulations

Organization Oakland Aesthetic Dermatology, Farmington Hills, MI

Duration January 2005 - September 2006

Designation Front Desk Medical Receptionist

Responsible for welcoming patients and checking in patients for appointments

Handle incoming calls and respond to queries in a warm and professional manner

Perform responsibilities of maintaining and updating patient's insurance and demographic information in the system

Communicate with bookkeeping staff to gather information on current patient's accounts

Responsible for collecting payments from patient's by following the insurance guidelines

Perform the tasks of receiving and distributing mails and faxes on a daily basis

Educational Summary

U.S. career Institute 2017

Certification Billing and Coding (AAPC CPC)

Oakland University Rochester Hills, MI 2003-2007

Bachelors Degree in Health Administration

Certification Medical Office Administrative Procedures

Avondale High School, Auburn Hills, MI 1999-2003

High School Diploma

Additional Skills

[Symbol][Symbol][Symbol][Symbol] Able to type 40 + WPM

CPT, HCPCS and ICD-9/ICD-10 Coding knowledge

Data Entry Proficiency (Using Misys program)

Transcribed and recorded medical dictations by physicians into written texts

Knowledgeable in Medical Terminology and Billing and Coding

Composed business letters



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