Medical Front Desk
Resume:
Tracy J Brown
*********@***.***
Statesville, NC 28625
Career Objective
To obtain the position of a Medical Coder that will enable me to contribute my professional experience in an established organization
Core Competencies
Extensive knowledge of medical terminology, medical billing and medical coding
Possess warm outgoing personality with excellent telephone etiquettes
Knowledge of handling general administrative and clerical tasks
Skilled in computer applications such as MS Word, Power Point, Spreadsheet and the Internet
Excellent monitoring, organizational and supervisory skills
Skilled in handling multiple tasks and work under pressure
Excellent problem-solving skills
Summary of Work History
Organization Aviacode, Remotely
Duration January 2015 – December 2017
Designation Outpatient Coder/HCC Coder
l Reviews medical information to collect data, ensure appropriate billing of data and follow up on concerns raised by nurse and physician reviewers or health care providers. Applies knowledge of Medicare/Medicaid rules and regulations pertaining to appropriate billing and coding of Medicare or Medicaid accounts.
l Offers quality improvement suggestions on project protocols and processes; facilitates quality improvement plan development and implementation as requested, both internally and with external customers.
l Identifies and coordinates routine contract deliverables to include producing and performing quality assurance on existing client reports and contact logs and all other reports requested by internal and external customers.
l Communicates with health care professionals as a liaison regarding contract specifications. Relates any questions or concerns that cannot be addressed to Sr. Coding Specialist or management for follow up. Distributes contract-specific information as appropriate; adheres to work completion due dates.
Organization Carolina Family Medicine, Statesville, NC
Duration January 2015 – Current
Designation Medical Biller/Coder
Responsible for reading patient charts and determining medical history, including diagnoses and treatments given.
Handle incoming calls and respond to queries in a warm and professional manner
Perform responsibilities of maintaining and updating patient's insurance and demographic information in the system
Communicate with bookkeeping staff to gather information on current patient's accounts
Responsible for collecting payments from patient's by following the insurance guidelines
Perform the tasks of receiving and distributing mails and faxes on a daily basis
Enter charges for patients after check out following the billing and coding guidelines for CPT and ICD-10
Organization Lake Norman Anesthesia Associates and Pain Management, Mooresville, NC
Duration October 2013 – April 2014
Designation Front Desk/Scheduler
Responsible for scheduling office visits, spinal cord stimulator trials, lumbar punctures and injections.
Verify insurances, and obtained preauthorization for medical procedures to be performed by Physician
Handle incoming calls and respond to queries in a warm and professional manner
Perform responsibilities of maintaining and updating patient's insurance and demographic information in the system
Responsible for collecting payments from patient's by following the insurance guidelines
Organization Davis Internal Medicine, Statesville, NC
Duration January 2011 – September 2013
Designation Front Desk Medical Receptionist
Responsible for welcoming patients and checking in patients for appointments
Handle incoming calls and respond to queries in a warm and professional manner
Perform responsibilities of maintaining and updating patient's insurance and demographic information in the system
Communicate with bookkeeping staff to gather information on current patient's accounts
Responsible for collecting payments from patient's by following the insurance guidelines
Perform the tasks of receiving and distributing mails and faxes on a daily basis
Enter charges for patients after check out following the billing and coding guidelines for CPT and ICD-9
Organization Statesville OBGYN, Statesville, NC
Duration August 2008 - January 2011
Designation Front Desk Medical Receptionist
Perform the tasks of greeting patients and scheduling appointments
Responsible for handling and managing the continuous flow of information in the health care center
Handle the tasks of organizing and maintaining medical forms and office stationary required for front desk activities
Perform responsibilities of registering patients by following the protocols of the organization
Responsible for checking and verifying the accuracy of medical record and insurance information of patient
Handle the tasks of preparing and maintaining patient's medical charts
Perform essential clerical tasks such as faxing, e-mail, and data entry
Maintained strictest confidentiality; adheres to all HIPAA guidelines/regulations
Organization Oakland Aesthetic Dermatology, Farmington Hills, MI
Duration January 2005 - September 2006
Designation Front Desk Medical Receptionist
Responsible for welcoming patients and checking in patients for appointments
Handle incoming calls and respond to queries in a warm and professional manner
Perform responsibilities of maintaining and updating patient's insurance and demographic information in the system
Communicate with bookkeeping staff to gather information on current patient's accounts
Responsible for collecting payments from patient's by following the insurance guidelines
Perform the tasks of receiving and distributing mails and faxes on a daily basis
Educational Summary
U.S. career Institute 2017
Certification Billing and Coding (AAPC CPC)
Oakland University Rochester Hills, MI 2003-2007
Bachelors Degree in Health Administration
Certification Medical Office Administrative Procedures
Avondale High School, Auburn Hills, MI 1999-2003
High School Diploma
Additional Skills
[Symbol][Symbol][Symbol][Symbol] Able to type 40 + WPM
CPT, HCPCS and ICD-9/ICD-10 Coding knowledge
Data Entry Proficiency (Using Misys program)
Transcribed and recorded medical dictations by physicians into written texts
Knowledgeable in Medical Terminology and Billing and Coding
Composed business letters
Contact this candidate