Customer Service Accounts Receivable
Resume:
MARY LOUISE CLARIDGE
** ***** ***** ***** #**, Clark New Jersey 07066
Email **********@*****.*** Contact Phone 732-***-****
PROFESSIONAL SUMMARY
Efficient and reliable professional skilled in problem solving and responsive to needs of management and vendors. A team player with a strong ability to work well in confidential and sensitive changing environments in order to meet organizational goals within the Manufacturing, Distribution and other Industries. Strengths include
Accounts Receivable, Collections, Administrative and Customer Service Positions.
AREAS OF EXPERTISE
•Ability to work efficiently under stressful conditions
•Outstanding follow-up and resolution skills
•Excellent organizational skills
•Quick adaptation to new software environments
COMPUTER SKILLS
Microsoft Word, Excel, Outlook, AS400, Powerpoint, SAP.
WORK EXPERIENCE
PVH Corp., Bridgewater, NJ 9/2014 to 1/2018
Major Account Analyst/Charge back Analyst/Administration
•Run A/R, charge back, cash flow and aging report
•Monitor Major accounts for cash flow, Macy's, Modells and Amazon
•Contact customers, Domestic and International, retail and commercial for past due payment information
•Answer e-mails and phone inquiries for invoice copies, statements and proof of deliveries
•Interact with salesmen/customers regarding short pays, overpays and collecting issues
•Daily process of credit cards and wire transfer/ACHApply, unapplied/misapplied funds, credits and charge back payments, wire transfers, cash, checks
•Approve all new sales orders on credit hold after credit check on a daily basis
•Set up new retail and commercial accounts after extensive research
Sozio, Inc., Piscataway, NJ 7/2013 to 9/2014
Accounts Receivable/Collections Analyst/Administration
•Contact customers, Domestic and International, retail and commercial for past due payment information
•Answer e-mails and phone inquiries for invoice copies, statements and proof of deliveries
•Interact with salesmen/customers regarding short pays, overpays and collecting issues
•Daily process of Lock box reports and wire transfer/ACH
•Set up new retail and commercial accounts
•Apply credit cards, unapplied/misapplied funds, credits and charge back payments, wire transfers, cash
•Approve all new sales orders after credit check
Jersey Paper Plus, Edison, NJ 1/2012 to 8/2012
Accounts Receivable/Collections/Customer Service
•Contact customers, retail and commercial for past due payment information
•Answer e-mails and phone inquiries for invoice copies, statements and proof of deliveries
•Interact with salesmen/customers regarding short pays, overpays and collecting issues
•Daily process of Lock box reports and wire transfer/ACH
•Set up new retail and commercial accounts
•Apply credit cards, unapplied/misapplied funds, credits and charge back payments, wire transfers, cash
Linde, Murray Hill, NJ 3/2010 to 2/2011
Accounts Receivable/Collections/Customer Service
•Run A/R aging report and follow up on collection calls, e-mails for retail and commercial accounts
•Interact with salesmen/customers regarding short pays, overpays and collecting issues
•Apply credit cards, unapplied, misapplied, credits and charge back payments
•Resolve valid or authorized deductions by entering adjusting entries
Russell Reid, Keasbey, NJ 5/2007 to 8/2009
Accounts Receivable/ Collections/Account Clerk
•Track aging reports on a daily basis for 30; 60; 90; and 120 days past due accounts
•Contact customers, retail and commercial for past due payment information
•Set up and note accounts for payment arrangements
•Process invoices, work orders and collection letters
•Process all paperwork with collection agencies
•Apply credit cards, unapplied, misapplied, credits and charge back payments
•Resolve invalid or unauthorized deductions by following pending deduction procedures
•Monitor all account receivables for 4 offices
•Post 1000+ payments weekly on customer accounts
EDUCATION
Business - Rutgers University, New Brunswick, New Jersey
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