Customer Service Data Entry

Anabella C. Yu

Brgy. Looc, Lapu Lapu City, Cebu

E-mail Address : ********@*****.***

Mobile Number : +639********* / +639*********

Objective

To be able to work in a company that can utilize my acquired knowledge in sales, customer services, technical services and administrative skills.

Working Experience

October 30, 2017 – present

Technical Sales Representative

The Results Companies

Mactan Newtown, Lapu Lapu City, Cebu

Offers a superb customer services and technical assistant.

-Handling customer service and troubleshooting jobs.

-Handling sales services as requirement for our statistics performance for the month.

July 2016 – October 28, 2017

Legal Assistant

Conopio Law Firm

Ormoc City, Leyte

Offer superb customer service and multi-tasking abilities with pleasant and can do demeanor.

-Coordinate lawyer’s hearing schedule and meetings.

-Greeted customers and maintain a pleasant environment.

-Hands on experience in answering a high volume of phone calls and taking messages in busy office environments.

-Office maintenance such as office supplies, payables [electricity, internet & phone bills (personal & office) and water].

-Payroll jobs and bookkeeping.

January 8, 2011 – April 2011

Customer Service Representative – Kansas Newspaper

APAC

Palo, Leyte

Offers a superb customer services.

-Handling customer service and solving problems of newspaper deliveries.

-Handling orders for customer’s newspaper needs.

December 30, 2009 – December 28, 2010

Technical Sales representative

Stream Global Services

Makati, Manila

Offers a superb customer services and technical assistant.

-Handling customer service and troubleshooting jobs such as phone activation.

-Handling sales services for customer’s phone line and internet needs.

November 2009 – December 2009

ESL - Teacher

Korean School

Mandaue City, Cebu

Offer teaching assistant to fellow teacher in the campus.

-Maintain a pleasant environment.

-Provide excellent teaching skills and pleasant demeanor.

-Monitoring of stocks for vans and warehouses.

February 2003 – October 2003

Computer Encoder

Leyte Advent Sales Corporation

Ormoc City, Leyte

Offer fast and accurate data entry for sales monitoring.

-Maintain a pleasant environment.

-Provide accurate report for daily, weekly and monthly sales.

-Monitoring of stocks for vans and warehouses.

December 2000 – July 2001

SDIS Supervisor

Leyte Advent Sales Corporation

Marasbaras, Tacloban, Leyte

Offer fast and accurate data entry for sales and stocks in the van and warehouses monitoring.

-Maintain a pleasant environment.

-Provide accurate report for daily, weekly and monthly sales.

-Monitoring of stocks for vans and Leyte and Samar warehouses.

-Assist Accounting department for Van Salesman weekly and monthly accountabilities.

-Ordering stocks.

June 1999 – December 2000

Contractual Assistant Secretary

PNOC – EDC (Maintenance Department)

Kananga, Leyte

Offer accurate data entry

-Offer fast and accurate data entry for maintenance services for vehicles.

-Maintain a pleasant environment.

-Data entry for Engineering graphic reports

-Assist regular employees for data entry.

April 1999 – June 1999

Part-time Front-desk Personnel

Travel & Tours (Supercat Terminal)

Offer excellent customer services.

-Greeted customers with pleasant attitude and maintain a pleasant environment.

-Offers travel packages.

-E-loading

March 1999 (required OJT hours)

OJT – I.T. Secretary

CalEnergy (Kananga Leyte)

Offer secretarial responsibilities.

-Maintain a pleasant environment

-Answering phone calls and taking messages.

-Delivers memos

-Data entry

Educational Attainment

June 2015 - March 2017

Undergraduate

EDUCATION (Secondary)

Western Leyte College

1997 – 1999

Associate in Computer Science

Systems Technology Institute

Personal Information

Birthdate : June 19, 1976

Civil Status : Married

TIN : 925-747-343

SSS : 06-1851849-2

Character Reference

Mrs. Arlene S. Villar

Accounting Head

Albuera, Leyte

Former Manager

Leyte Advent Sales Corporation

Atty. Conrad Conopio

Conopio Law Office

Ormoc City

Mr. Edsel Dela Cruz

Supervisor

The Results Companies

Mr. Jafre Alaba

Supervisor

The Results Companies

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