Customer Service Microsoft Office

Experience

Experienced data/trends analysis. Ensured new hire paperwork was

completed and processed. Explained policies, procedures, laws, and standards to new and existing employees. Processing personnel action forms and ensuring proper approval. Assisted with completing Data Analyst - Personnel

Administrator

U.S. Army

Fort Carson, CO / Fort Campbell, KY

April-2012 - April-2018

Objective

Currently seeking a position where I can maximize my management skills and learn business skills. During my previous employment in the US Army, I was a data analyst and personnel administrator with six years of leadership experience. Prior to the Army, I worked in sales for two years at AT&T. There I maintained knowledge of all products as well as took excellent care of customer's needs. PROFESSIONAL SUMMARY

A dedicated and experienced professional who has been trusted with personally identifiable information of every employee of a 500+ employee organization in order to maintain personnel records as well as process background checks and security clearances. Comfortable exercising initiative and solving problems. Excellent interpersonal and communication skills and demonstrated ability to work with others. I am able to work under pressure, both independently and in collaboration with others, in order to meet deadlines. Additional qualifications include:

-Leadership Experience

-Patient Teacher

-Effective Communication Skills

-Customer Service Experience

-Attention to Detail and Accuracy

-Experienced in project management

-Skilled in Microsoft Office

Phone 803-***-****

6975 Fountain Vista Cirlce,

Fountain, CO, US

Address

Email *****.*****@*******.***

Jacob Corsi

Skills

Time Managment, Conflict Resolution, Leadership, Client Database Managment, Project Management, Microsoft Office Education

Bachelor of Arts, Business and

Administration

University of Colorado - Colorado

Springs

Colorado Springs, Colorado

2020

Provided customer service to all customers, from selling AT&T products to helping customers with any issues they may have had. Worked with multiple point of sale programs as well as handled cash to include nightly cash drops.

Retail Sales Specialist

AT&T Wireless

Columbia, SC

August-2010 - March-2012

background investigations and security clearance investigations.

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