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Customer Service Network Engineer

San Jose, CA
June 19, 2018

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THOMAS VU **** Ashridge Lane, San Jose, CA *****408-***-**** –


Interpersonal Team Oriented Networking MS Office

Python Customer Service Troubleshooting VMWare


Linux Windows Mac OSX Cisco IOS




Junior Network Engineer

Aston Technologies – South San Francisco, CA March 2018 –June 2018 Analyzed, troubleshot, and configured L2 and L3 network topology of Cisco Catalyst appliances and virtualized Windows servers

Provided first-rate support in technical troubleshooting of networking, MS Office applications, Windows OS, and Linux OS

Deployed and managed Active Directory Domain Services in a network hosting 64 end devices

Freelance Web Developer

Home – San Jose, CA September 2017 – March 2018

Designed, built, and deployed a professional website for a small business using current technologies such as VueJS and Firebase

Deep knowledge and understanding of HTML, CSS3, JavaScript, Ruby, Python, JQuery, APIs, WordPress, Photoshop, and Object-Oriented Design

Ensured quality web application development through unit testing using Jasmine and RSpec

Assistant Project Coordinator

Veterans Resource Center – UC Santa Barbara January 2015 – March 2017 Organized meetings and team members to coordinate work throughout project life cycles Provided intercommunication between clients, team members, and cross-campus organizations to develop optimal strategies and solutions to meet project deadlines Assisted in the planning, development, and staging of fundraising and awareness raising events on a quarterly schedule

Technical Electrical Equipment Supervisor

United States Marine Corps – Cherry Point, NC April 2007 – April 2012 Managed and enforced a critical safety program resulting in a successful bi-annual inspection Led a technical training program overseeing over a thousand employee members Analyzed and troubleshot electrical systems to ensure equipment was mission-ready and sustainable during high priority operations

Education English, B.A.

University of California, Santa Barbara CA March 2017 Literature and the Culture of Information Specialization Business and Computer Information System, A.A.

De Anza Community College, Cupertino CA August 2014

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