SERENA D. EDWARDS
***** ***** ****** *********, ** 93561 Cell 916-***-**** Email: ******.*********@*****.***
OBJECTIVE: Seeking a position where my acquired skills and educational background will be of value.
QUALIFICATIONS:
20 years data entry experience
Accustomed to a fast paced environment
Adhere to company standards and policies
Establish excellent rapport with patients and
staff
Equally effective working alone or as a member
of a team
Maintain accurate records and detailed oriented
Work cooperatively and harmoniously with
coworkers and supervisors
SKILLS AND ABILITIES:
Data Entry
10 Key (10,000 kspm)
Certified Typing (62 wpm)
Customer Service
Certified Microsoft Office
Facsimile
Office Equipment
ICD9-10
File/Phones
WORK EXPERIENCE:
Authorization Representative
Processed authorization forms.
Processed referrals.
Called Providers.
Account Representative
Experienced in Global Connect.
Experienced in Capario and Zoll Software.
Incoming and outgoing calls to verify patient eligibility.
Community College Services-Volunteer/Internship
Internship
Filing
Answering Phones
Helping Clients who came into the office
Made Copies of paperwork
Administrative Clerk
Scanned EOB’s
Organized and maintained data filing system for thousands of secure patient files.
Prepared/Requested batches to be delivered to storage facility.
Retrieved batches for billers and coders.
Copied EOB’s and payment information as needed.
WORK HISTORY:
Authorization Representative Kelly Services Rancho Cordova, CA
Account Representative Wittman Enterprises Rancho Cordova, CA
Coram Specialty Infusion Coram Rancho Cordova, CA
Administration Clerk Catholic Healthcare West Rancho, Cordova, CA
EDUCATION:
Heald College - A.A. S Degree/Medical Insurance, Billing and Coding Rancho Cordova, CA
Porterville Adult School – Clerical Certificate Porterville, CA
Porterville High School - Diploma Porterville, CA
SERENA D. EDWARDS
223311 Bogie Street Tehachapi, CA 93561 Cell 661-***-**** Email:******.*********@*****.***
Professional References
Karey Seal/Catholic Healthcare West
Rancho Cordova, CA
Preetika Anand
Account Representative
Rancho Cordova, CA
Blanca Blanco
Intake Representative
Rancho Cordova, CA
Personal References
Frances Morris
Sacramento, CA
Margi O’Bannon
Bakersfield, CA
Karen Edwards Bramlett
Sacramento, CA