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Project Manager, Program Manager, Product Manager

Los Angeles, CA
June 18, 2018

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Huy Vo, CSM

Bellflower, CA ***** Cell: 562-***-****

Career Objective: Passionate Project Manager experienced in leading software development project from intake to closure seeking for opportunity to work in an environment where it utilizes my results driven and detail oriented skills.

Professional Summary:

Received high recognition for Project Management from 2 Engineering Directors and 2 Sr. Managers.

Managed and delivered over 50 software releases within 18 months on tight deadlines.

Worked with engineering teams to provide plans, schedules, resources estimate, and forecast to over 80 projects.

Managed 7 million dollars annual budget and providing forecast for 75 resources each month.

Worked with project managers to coordinate and manage full life cycle of software development for 63+ new products over the last 8 years at DIRECTV then AT&T.

Worked effectively and passionately with more than 30 teams across multiple organizations to gather requirements, communicate key planned schedule and set appropriate expectations to key stakeholders

Experienced in mentoring, coaching, influencing and inspiring team members or co-workers to deliver quality results.

Professional Experiences:

Technical Program Manager at AT&T, El Segundo (March 2017 - Current)

Managing 5 critical areas of AT&T Satellite Broadcast applications to deliver video to over 25 million customers and collect data for business analysis.

oTraffic & Scheduling which responsible for the logistic and scheduling of the contents.

oConditional Access Services which responsible for authorization of the contents on a program.

oChannel Services which responsible for allocating and delivering service definition and configuration data to other broadcast systems.

oDigital Video Processing which responsible for delivering video data to the satellite, streaming, or video on demand.

oCore Data Services which collects customer viewership and usage data from multiple sources including but not limited to Set Top Box, Mobile, Web and Head-end applications. The Data Collection Services collects and stores the data in Hadoop Distributed File System (HDFS) as part of Enterprise Big Data Lake that’s used for ads targeting, recommendation, analytics and reporting needs. These systems use SPARK for real time in memory streaming processing.

Managing an End 2 End 3 million dollars project to bring the broadcast satellite software and infrastructure into AT&T compliance.

Managing over 40 applications delivering quarterly releases to support company business initiatives.

Technical Products Manager at DirecTV, El Segundo (September 2013 - February 2017)

Managed 25 broadcast Traffic & Provisioning applications supporting 10-15 critical business projects and delivering monthly releases to production.

Managed two 1.4 million dollars projects to support key objectives of DIRECTV Traffic and Scheduling Systems. Both project successfully launched within the budget.

Working with key project stakeholders to define requirements, plan, schedule, and provide resource estimate based on the provided requirements

Held or attended key meetings to communicate key decisions on critical matters needing immediate solutions to accommodate business projects deliverables.

Worked with stakeholders to create change requests or to initiate a new project request.

Middleware Integrator, MWPorting Team at DirecTV, El Segundo (2009 - July 2013)

Coordinated Development, Software Quality Assurance, Operations, and worked with the Project Management teams to manage, triaged, identify issues or risks.

Worked with the project managers, programmers, and testers to launch 13 new generation STBs which saved cost, improved performance, reliability, and using Media Over Coax Alliance (MoCA ) chip for Multi-room video viewing. These new STBs are deployed in the US to over 10 million customers and created a strong foundation for future STBs.

Coordinated software releases, reviewed, verified, and followed up with product test results.

Mentored, coached, supported and performed team building with 2 forum moderators and 50 volunteers to deliver quality test results to management.

Worked independently in a fast paced deadline driven environment.

Project Manager at Dat Lanh Magazine, Bellflower (2012 - Current) Part - Time

Created project plan, project schedules and conducted lessons learned session for 2012 - 2013.

Scheduled and facilitated weekly meetings with Agenda/Minute for status update.

Lead marketing team to increase 25% ads sponsor revenue.

Improved organizational structure and cut 20% of waste costs from previous year.

Mentored and coached team members and improved the quality of the product while reducing waste.

Project Manager at The Fokuz Graphic Design, Bellflower (2011 - Feb. 2013)

Created a business plan, project plan and project schedules utilizing MS Project.

Lead and directed web design team to deliver 3 websites on time within the scope.

Scheduled and facilitated weekly meeting with Agenda/Minute.

Conducted team training on Time Management, Winning People’s Heart, 7 Habits of Highly Effective People, Success and Self-Motivation, and Self Discipline.

Software Quality Assurance Engineer at Xerox, El Segundo (2007 - 2009)

Provided high level reports to the manager for performances, reliability, production simulations and test cases results. Open and wrote bug tracking ticket for any failure including S/W installation.

Worked with developers to troubleshoot and narrow down software or hardware issues.

Wrote training manual and trained new testers to provide quality testing results.

Skills & Knowledge:

Project Management: Plan, Schedule, Risk Management, Tracking, Meeting Facilitation Agenda/Minutes, Fiscal Control, Conflict Management,

Change Management, Data Analytics, Compliance, Program Management, System Analysis

Toastmaster: Active member since 2012 and completed Competent Communicator.

Systems: Linux, UNIX, Windows, Mac, Set-Top-Box (STB), IPAdvantage headend, Hadoop, Big Data

Software: MS Project, Sharepoint,, Microsoft Office Suites including Outlook, Excel, PowerPoint, Word, JIRA, Confluence, Wiki, and Joomla, Remedy and Camtasia.

Bilingual: English/Vietnamese

Volunteer Experiences:

Director in Internet Marketing for Project Management Institute LA Chapter (PMI-LA) (2011 - Current)

Coordinated with the Communications Team and the Board of Directors to update to support corporate, academic, and community outreach activities.

Presented Internet Marketing activities at the 2011 Volunteer Recognition dinner meeting.

Trained new volunteers using Joomla to update web page.

Assisted and motivated volunteers to study for Project Management Professional (PMP) exam.

Coordinated and provided monthly status report of marketing team to Board of Directors.

Senior Project Manager in Huntington Beach - Cultural Exchange Project (2010)

Coordinated with other group leaders to identify and mitigate 9 project risks and served 5000 visitors per day.

Recruited 50 volunteers and tracked/coordinated their schedules for security rotation.

Worked with 3 team leads from planning, scheduling, organizing, to allocating the securities.

Researched and contracted security firms to hire armed guards to work under my direct supervision for securing the vicinity 24/7 and saved $10,000.

Education: B.S., Computer Engineering, California State University, Northridge (CSUN)

Honors: Gold Medallion Academic Progress Achievement Award

Strengths: Strong leadership, self-starter, quick-learner, risk management, problem solving, team player, influencer.

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