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Engineer Desktop Support

Arlington, MA
June 18, 2018

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*** ******* ******, *********, ** ***** Cell: 774-***-****


Information Network and Computer Security graduate offering a strong foundation in networking engineering and security principles across multiple platforms. Network Analyst experienced in desktop support and network configuration. Vast knowledge of client and server applications, as well as installation and configuration of desktops and servers. Skills

Operating Systems:Windows,Linux

Data structures and algorithm Object

Oriented Programming

Languages:Java, C, C++

Relational Databases:Oracle 10g, My SQL, XML Web

Technologies:HTML 5, XHTML, DHTML, CSS


Java Technologies:JDBC, J2EE

FTP servers knowledge

Protocols and Technology: TCP/IP, OSPF,


Software Tools:Opnet/Riverbed,Cryptool,GPG


: Information, Networking and Computer Security, 2016-2017

- New York

Courses: Data Structure & Algorithm Concept, Operating System Security, Computer Network, Cryptography, Security in Risk Management, Network Security and perimeter, Database management, Software Secure Engineering,Intrusion Detection and Hacking.

: Computer Engineer, 2009-2015

- Pune

Courses : Database Management System, Data Structure and Algorithm, Software Engineering, Design and Analysis of Algorithm, Distributed Operating Systems, Theory of Computation, Computer Organization, Computer Architecture.


Web Designer/Developer, 05/2015 to 12/2015

Bharti Technologies Ahmedabad, Gujarat, India

Worked with cross-functional teams from requirements gathering to deployment. Identified technical requirements and developed work-flow charts and diagrams. Coordinated with clients to finalize designs and confirm requirements. Developed a greeting card section of the portal using JSP, Javascript, DHTML with Macro- Media Dream Weaver 4 as the HTML editor. Implemented innovative systems for data collection, storage, and management of customer orders.

Worked closely with clients to establish problem specifications and system designs. Identified and suggested new technologies and tools for enhancing product value and increasing team productivity. Collaborated with product management team to design, build and test systems. Developed work-flow charts and diagrams to ensure production team compliance with client deadlines. Network Engineer, 05/2013 to 03/2015

Pharm deal Pune, India

Configured, tested, troubleshoot and maintained network connectivity in a LAN/WAN environment and IT services running routing protocols on Cisco devices.

Managed and configured DHCP, DNS, Antivirus, and backups, Provided escalated IT support, hardware troubleshooting, backup and recovery, email communication and application support. Hands on support in WAN circuit turn up or LAN network migration activities. Configuring, Troubleshooting and implementing a core network for client companies. Configure and support of standard routing protocols also implemented ACLs and NAT on Cisco core switches. Implement, configure and troubleshoot VPN's and Secure Remote related issues. Implementation, support and trouble-shooting of VLANs including operational knowledge of Spanning Tree Protocol

(STP), VLAN trucking, inter-VLAN routing and 802.1Q. Deploying and decommissioning Cisco switches and their respective software upgrades. Implementing & managing Symantec Data Loss Prevention, also responsible for data loss incident investigation and remediation.

Finding out the false positive offenses, modifying the rules to ignore the legitimate traffic and reducing the offence count. both network and user activity audits.

Projects, 01/2017 to 05/2017

New York, New York, United States

Designed FTP protocol in the opnet system.

Utilized LOIC to perform Ping attack and Wireshark for detecting the attack. Performed attack due to which the response of server became slow and after some time connection was terminated.

Configured routers to defense this attack.

Monitored network performance and provided network performance statistical reports for both real-time and historical measurements., 06/2014 to 05/2015

Pune, Maharashtra, India

Responsibilities: A developed user-friendly online watermarking system to copyright images, videos, and documents. Developed UI by using HTML, CSS, and Javascript.

Involved in writing application level mode to interacts with APIs. Designed SQL Queries and Store Procedures.

Built, tested and deployed scalable, highly available and modular software products. March 2018 CCNA - Cisco Certified Network Associate


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