Matthew Tarpy, CSM
**** *. ******* ***., *******, IL 60645
email@example.com m: 847-***-****
Consulting Excellence / eCommerce Leadership / PMO Leader
Client Engagement / Business Partner Management Multimillion-dollar Revenue
Goal-oriented and analytical professional with extensive record of success managing and delivering mission-critical projects across technology and business areas leading either a professional services team, or from within an internal organization; expert in ecommerce applications and platforms. Demonstrated ability to quickly forge relationships with clients and key stakeholders to define requirements and expectations; devise project plans and schedules to facilitate implementation and launch aligned with objectives and deadlines.
Areas of expertise include:
●Business Process Analysis
●Internal / External Teams
●Custom Solutions Design
●Agile Development Methodology
●Effective Change Management
●Implementation / Release Schedules
●Requirements Definition & Alignment
●Business Process Management
●Process Reporting / Tracking
●Department & Program Budget Management
Valtech_ US – Chicago, IL
DIRECTOR, PORTFOLIO MANAGEMENT, 5/2017 to 11/2017
Lead Program Delivery of the Chicago/Midwest office
Recruited to help lead the delivery of program and projects out of the Chicago office, specific focus was to grow eCommerce projects in the Midwest region
Lead large-scale implementation teams for leading European digital agency
Responsible for engagement delivery for Chicago office as well as business development pursuits within the practice.
Owned client engagements, including managing large engagement delivery teams
Coordinated operations status and reporting for the eCommerce practice, liaising with senior practice leadership as well as senior corporate leadership
Primary platforms/technologies: Adobe AEM, SAP hybris, Episerver
Anixter, Inc. – Glenview, IL
SENIOR MANAGER, IS PROGRAM & PROJECT MANAGEMENT PMO VERTICAL, 7/2015 to 5/2017
Leads IT PMO team for leading Fortune 500 electrical wire and cable distributor
Tasked with managing six member team of project managers and portfolio project managers (program managers) responsible for the delivery of all development initiatives within Anixter’s global IT organization.
•Team utilize both the Anixter SDLC (modified waterfall) and Scrum development methodologies depending on application and team composition.
•Application portfolios include:
oCorporate Systems (HR, Accounting, Finance, and Productivity)
oSales (ERP, CRM and EDI)
oMarketing (Web, eCommerce, customer portals, email marketing, and SEO/SEM)
oGlobal Architecture Service and Shared Services (infrastructure, voice/data, data centers)
oM&A/Divestiture (IT support for corporate M&A and divestiture activities)
oConversions (Post-acquisition integration of acquired companies into Anixter ecosystem)
•Individual responsibilities include having lead the IT track for Anixter’s divestiture of its Fasteners business unit into Optimas OE Solutions LLC, led IT integration activities for Anixter’s acquisition of HD Supply’s Power Solutions business line and leading IT integration activities for Anixter’s Tri-Ed division conversion to the Anixter ecosystem.
PORTFOLIO PROGRAM MANAGER, MARKETING ALIGNMENT 4/2014 to 6/2015
Lead roll-out of hybris B2B site for leading Fortune 500 electrical wire and cable distributor
Program Manager for initial eCommerce site roll out for Anixter.com utilizing a combination of hybris 5 (utilizing the B2B Accelerator) and Adobe CQ. Delivered on an aggressive budget and schedule to help Anixter “catch up” to its leading competitors’ online buy offerings and lay the foundation for a successful aggressive Phase 2 to be released in early 2016.
•Lead a 30 person team that included Anixter IT resources, Anixter business resources and a mixed shore Accenture (Acquity Group) delivery team
•Project’s scope, team and budget was largest stand-alone project (to that date) in Anixter IT’s history; 30 person team, $7MM budget, complete rehaul of existing Anixter.com presence with addition of leading B2B eCommerce features delivered by hybris 5
•Project was delivered on-time and within budget tolerances
•Primary platforms/technologies: hybris, Adobe CQ and Oracle RightNow Suite
Crown Partners – Chicago, IL
PRINCIPAL CONSULTANT, 3/2013 to 3/2014
Helped lead regional consulting firm’s Midwest commerce delivery activities.
Tasked with managing large client engagements, including day-to-day delivery, incremental account growth, and identifying new opportunities.
•Worked with clients in the housewares and medical/surgical supplies retail verticals.
•Manage large client engagements, with resources from all practice groups, involving multiple tracks of work.
•Key player in the commerce practice pre-sales process, driving both the RDP delivery and team presentation to prospect
•Primary platforms/technologies: hybris and Adobe CQ
Razorfish – Chicago, IL
SENIOR MANAGER / PROJECT MANAGEMENT, 2/2012 to 3/2013
Recruited to help lead delivery activities within Razorfish’s new eCommerce practice, which also served as the eCommerce Center of Excellence within Publicis Groupe.
Responsible for both engagement delivery as well as leading business development pursuits within the practice. Serves as the practice liaison to the eCommerce delivery team attached to Razorfish China.
•Ran client engagements, including managing large engagement delivery teams generating over $2.5M in annual client billings
•Lead the response process for eCommerce related RFPs, from team selection through to client presentations
•Coordinated operations status and reporting for the eCommerce practice, liaising with senior practice leadership as well as senior corporate leadership
•Acted as a “floating” delivery SME within the Delivery Management discipline
•Primary platforms/technologies: Oracle ATG 10, hybris, and Adobe CQ
Amplifi Commerce – Chicago, IL
DIRECTOR, 3/2010 to 12/2011
Lead 15-member Engagement Teams generating $1.75M in annual client billing through the development and deployment of custom ecommerce solutions.
Liaise with clients to drive change management efforts; manage vendor and affiliate relationships. Generate project reports and track activities against policies; verify and approve invoices. Oversee system architecture.
•Leverage technology background and analytical skills to excel as project manager for all development projects using Agile methodology.
•Drive extensive collaboration with clients and team members to ensure on-time delivery of high-quality projects and programs.
•Primary technologies: Oracle ATG 9/10
Acquity Group – Chicago, IL
SENIOR MANAGER, CROSS CHANNEL SELLING GROUP, 3/2007 to 3/2010
Led life cycle project management for multiple initiatives, ensuring alignment with schedules, budgets, and requirements.
Served as core member of client business development operation; evaluated clients and prepared actionable strategies to deliver on client expectations and objectives.
•Communicated with client stakeholders to prepare detailed application delivery road map driving transition from in-house workflow and portal to SharePoint platform and custom workflow engine.
•Designated project manager for design and deployment of comprehensive ebusiness process as part of transition to ecommerce platform for women’s fashion retailer.
•Successfully architected and deployed self-service, SOA-based datamart for shared services team with world’s largest CPG manufacturer.
•Managed launch of three-year maintenance and platform refreshment roadmap to deploy incremental improvements to call center, order, and warehouse management systems for major national retailer commerce business.
•Oversaw platform selection exercise for transition from legacy in-house to cutting-edge ecommerce package framework for $3B B2B distributor.
•Primary technologies: ATG 9, BlueMartini, IBM WebSphere Commerce, IBM WebSphere Business Modeler, Changepoint, SharePoint, Word, Excel, PowerPoint, Outlook, Visio, Project.
Fry, Inc. – Westmont, IL
SENIOR PROJECT MANAGER, 7/2005 to 5/2007
Played key role in managing application delivery, release deployment, product management, and production for major ecommerce projects in an Agile development environment.
Supervised project teams comprised of internal and external resources for on-time, in-budget delivery of multiple concurrent projects. Established and cultivated relationships with clients to define requirements and expectations; managed all aspects of client accounts.
•Built solid reputation for consistently exceeding client expectations through effective project planning and management.
•Primary technologies: Open Commerce Platform, Java, Serena Suite of Development Tools, Word, Excel, PowerPoint, Outlook, Visio, Project.
PCTEL, Inc. – Chicago, IL
MARKETING PROJECT MANAGER, 4/2002 to 7/2005
Directed a broad array of marketing, technology, and business initiatives, including development of corporate Web sites and online sales channel.
Liaised with stakeholders to define requirements and specifications; coordinated project schedules, budgets, and timelines. Supervised project teams.
•Led successful design, sourcing, and deployment of secure workflow process, document sharing system, and remote voting system for Board of Directors.
•Successfully managed company’s initial entrance into ecommerce / on-line sales channels.
•Oversaw trade-show presences involving 20+ staff attendees and budgets of $1M+.
Keynote / netRaker Corporation – Sunnyvale, CA
PRODUCT DESIGNER, 7/2000 to 4/2002
Led interactive design of all facets of usability inspection and market research product site.
Held responsibility for product life cycle from initial requirements gathering through product design, usability testing, development of all product elements, and operational hand-off.
•Managed two complete product suite redesigns delivering client-requested net-new features while adhering to corporate product roadmap.
•Developed reputation as subject matter expert in the field of usability testing in the Silicon Valley area.
•Primary technologies: Axure, Word, Excel, PowerPoint, Outlook, Visio.
~ Prior experience as Interaction Designer with Motorola, Inc. ~
Education & Credentials
Bachelor of Science in Information & Decision Science
Carnegie Mellon University, Pittsburg, PA
Environments / Frameworks:
hybris, Oracle ATG Commerce, WebSphere Commerce, Adobe CQ
Software / Tools:
Microsoft Word, Excel, PowerPoint, Outlook, Visio, Project, Axure, TargetProcess, Serena Suite of Development Tools, and SharePoint
Certified ScrumMaster (License #000482457)