Customer Service Microsoft Office

RESUME

K.SARANYA

No. */***

Mobile: +918********* Vellalar Street

E-mail: ********.**@*****.*** Perugamani

Trichirappalli-639115

CAREER OBJECTIVE

I would like to work in Company which provides an environment where I can utilize my full potential and also get a chance to contribute positively towards meeting company’s objectives. CAPABILITIES

Sincerity and perseverance are integral part of my character, coupled with a sound intellect.

Ready to undergo any kind of training and transformation to enhance professional skills.

Ability to work hard with smartness and also having positive attitude towards my work. CAREER PROFILE

Customer Support Executive – Hi Tech Solutions, Trichy

(From Jan’18 to Jun’18)

ROLES AND RESPONSIBILITIES:

Customer service calls – BPO voice

Make it 98% of customer calls into service orders.

Documentation & Admin related works

Software Programmer – Vetri Infotech, Trichy

(From May’17 to Nov’17)

ROLES AND RESPONSIBILITIES:

HTML & XML based E-Publication programming

OCR checking

Checking the bugs in program.

Coding for various projects of different publications

Design and executing the program logic

Analyzing the program for accurate result

Performing the flow chart design for project

DEVELOPING SKILLS AND ABILITIES

Area of interest : JAVA, HTML, Multimedia

Programming Language : C, JAVA,

Operating System : Windows platform

Packages : Microsoft Office

ACADEMIC PROFILE

Degree/

Qualification

Name of the Institute

Board/

University

Academic

Year

Marks

Secured

M.Sc IT

Shrimathi Indra Gandhi college

for women,Trichy

Bharathidasan

university 2016 70%

BCA

Shrimathi Indra Gandhi college

for women,Trichy

Bharathidasan

university 2014 70%

H.S.C

VHSS,Thiruparraithurai,Trichy

State board

2011 83%

S.S.L.C

VHSS,Thiruparraithurai,Trichy

State Board

2009 64%

OTHER SKILLS

Communication Skills & Personality development

Type Writing – English Lower (Distinction)

ACADEMIC PROJECTS

Privacy Preserving Multi-keyword Ranked Search over Encrypted cloud data.(M.Sc.,) PERSONAL PROPFILE

Father's name : M. Kasi

Date of birth : 15.07.1994

Marital status : Single

Nationality : Indian

Languages known : Tamil, English

DECLARATION

I hereby declare that all the information stated above is true my knowledge and belief. Date : Yours truly,

Place : (K.SARANYA)

Contact this candidate