Senior Technical Writer, Information Architect & Developer

Resume of Frank M. Palinkas

Senior Technical Writer/Information Developer/Web Designer specializing in:

• Cloud CDNs/Products: Amazon CloudFront, Google Cloud

• Web App Privacy, Security, and Payment Card Services (GDPR, OWASP, PCI-DSS)

• Artificial Intelligence (AI) in SLR Cameras and Security Camera/Video Systems

• Deep-linked Restful Search APIs, App and HTML5 Web SDKs

• Hardware and Software Specifications

• Information Architecture, development, and design

• Interactive content translation from English into forty-nine human languages

• Interactive, editable code samples

• JavaScript Frameworks and Utilities

• Linked Data (JSON-LD)

• Online Advertising Analytics and Metrics

• Responsive Web Design

• Robotic Process Automation (RPA)

• Structured Data web semantics

• Text-to-Speech (TTS) technologies

• W3C WAI-ARIA and WCAG Web Accessibility implementation

• W3C Specification and Recommendation documentation Details

• Citizenship: American - United States of America

• Permanent Resident of: The Kingdom of Norway and the Republic of South Africa

• Residence: Sunnyvale, California, 94089, USA

• Contact: +1-650-***-****; **********@*****.***

• LinkedIn Profile: https://www.linkedin.com/in/fmpalinkas/

• Tutorials web page: https://github.com/fmpalinkas/web-accessibility-tutorials My online work examples portfolios

• Example Technical Documentation Repository

https://storage.googleapis.com/techdocrepo/index.html

• Web App Security & Privacy Reference

https://storage.googleapis.com/web-app-sec/index.html Achievements

• SEO: Top search result for "web specifications" (Web Specifications Support in Opera Presto).

• SEO: Top search result for "changelogs" or "change logs" (Opera Changelogs).

• SEO: Top search result for "security specifications support" (Security specifications support in Opera Presto). Awards

• Microsoft Most Valuable Professional (MVP) 2007 - Visual Studio Developer Documentation and Help

• Microsoft Most Valuable Professional (MVP) 2008 - Visual Studio Developer Documentation and Help Cited contributions in published learning material

• My tutorial "Replacing ‘noscript’ with accessible, unobtrusive DOM/JavaScript" cited by the author in "Pro HTML5 Accessibility" by Joshue O Connor, page 79, 2012, Apress, ISBN 978**********

• Contributions to the W3C Editor’s draft “HTML5 Differences from HTML4” in the Acknowledgements section: o https://www.w3.org/TR/html5-diff/#acknowledgments Management experience

Financial Markets

• Ten years as Manager of international interest rate trading desk on Wall Street, New York, New York with Astley

& Pearce, Inc. and Noonans Inc. Managed fifteen brokers and all training, hiring and firing.

• Ten years as Managing Director of Inteforex Pty Ltd and MW Marshall Pty Ltd, a London branch of an international money broking office in Johannesburg, South Africa for Foreign Exchange and Interest Rate broking. Managed nine brokers and all training, hiring, firing and running of the companies. Information Technology: Technical Writing, Information Architecture, and Web Design

• Seven years as Senior Technical Writer and Documentation Manager with several software companies

(Supergroup, COSA, Solit ARMS, and Safika Tech) in Johannesburg and Sandton, South Africa. Trained junior technical writers and developers in the creation of software documentation.

• Three years as lead Senior Technical Writer with Opera Software ASA in Oslo, Norway and Linköping, Sweden. Managed and taught colleague technical writers HTML5, CSS 2.1, CSS 3 and standard web-based documentation procedures to use in their everyday work.

• Three years as lead Senior Technical Writer for Quixey, Inc., Mountain View, California. Created the full stack of software product documentation for Quixey’s internal developers and for external partner developer teams. Trained developers to write clear and understandable developer notes and code commentary to be used in product documentation.

Skills

I design and build valid, semantic and accessible web-based system help frameworks and APIs in Agile software development environments. All work is cross-browser compatible and validates to W3C Recommendations and I am fully committed to the W3C Document Object Model's (DOM) separation of Structure, Presentation, and Behavior.

• CMSs, Wikis: Atlassian Confluence

• IDEs: Microsoft Visual Studio, Notepad ++

• JavaScript Frameworks and Utilities: JQuery

• Version Control and Bug Tracking Systems: SVN, GitHub, and Atlassian JIRA

• Web Accessibility skills: Section 508, W3C WAI-ARIA, W3C WCAG Level Double A

• Web API Portals/tools: Apiary, 3scale, Swagger

• Web languages: HTML4, HTML5, XHTML, XML, CSS 2.1 /3, JavaScript, JSON, JSON-LD, H-DITA, Markdown, RDFa 1.1

• Web Semantics, Analytics, Metrics skills: Linked and Structured Data; Data Ontologies (schema.org, Dublin CIP)

• Web Application Privacy & Security: GDPR, OWASP, and PCI DSS Technical writing and accessible web design tutorials

• Replacing noscript with accessible, unobtrusive DOM/JavaScript

• Using WAI-ARIA Roles with JSON-LD

• Work examples: Example Technical Documentation Repository Speaking engagements

• 2012, October: Accessibility CampLA, California State University Northridge, Burbank, CA, USA

• 2008, March: WritersUA Annual Conference, Portland, Oregon, USA

• 2007, March: WritersUA Annual Conference, Long Beach, California, USA

• 2006, April: WritersUA Annual Conference, Palm Springs, California, USA Certifications and education

• Microsoft Certified Professional (MCP)

• Microsoft Certified Systems Engineer (MCSE)

• Microsoft Certified Database Administrator (MCDBA)

• Microsoft Certified Trainer (MCT) (Emeritus)

• Seton Hall University, BA English/History, 95 credits completed

• Saint Joseph High School, University Entrance Graduation Diploma Work experience

Design, code, write, and publish technical documentation for the following types of software:

• Banking apps

• BPM (Business Process Management) apps

• Fleet Management apps

• Mobile gaming apps

• Hardware and Software Specifications

• HR and Payroll apps

• Logistics apps

• Restful APIs

• Robotic Process Automation (RPA) apps

• Search Engine APIs and SDKs

• Supply Chain Management apps

• Web Browser Rendering Engines (CSS, HTML, and JavaScript processors) Work locations

• United States (Mountain View CA, New York City NY, San Francisco CA, San Jose CA, San Mateo CA, and Sunnyvale CA)

• Europe (Frankfurt-au-Main Germany, Paris France, and Zurich Switzerland)

• United Kingdom (London)

• Saudi Arabia (Dhahran)

• Scandinavia (Oslo Norway and Linköping Sweden)

• South Africa (Johannesburg and Sandton)

Work record

2016 – Present: Betcade LLC, San Mateo, California, USA Position: Director of Technical Communications, Senior Technical Writer Duties:

• Build interactive documentation for Android APIs and SDKs.

• Build Partner Integration and internal Core Technologies Agile Process documentation.

• Author all markup, markdown, presentation, behavior code and content using HTML5, CSS, RDFa 1.1, JSON, JSON-LD, H-DITA, Schema.org and Dublin Core Initiative protocol ontologies/vocabularies, and Unobtrusive DOM/JavaScript.

• All technical writing incorporates W3C Web Standards, Web Accessibility, Linked Data semantics, Local Search, Translation facility, Text-to-Speech, and Responsive Web Design.

• Build Web App Security documentation consisting of:

• cGRC Database (zenGRC), OWASP Web App Security

• Cryptographic Infrastructure: SAKA, AES-GCM Encryption, FIDO 2FA, 3DSecure, SAML

• Vulnerability of Anti-Malware Controls: Sophos, Qualys

• PCI DSS Compliance (Payment Card Industry – Data Security Standard) 2013 – 2016: Quixey, Inc., Mountain View, California, USA Position: Senior Technical Writer, Information Architect, Web Accessibility and W3C Specifications specialist Duties:

• Built App Search RESTful APIs and SDKs

• Built Partner Integration and internal Core Technologies Agile Process documentation

• Authored all markup, markdown, presentation, behavior code and content using HTML5, CSS, RDFa 1.1, JSON, JSON- LD, Schema.org and Dublin Core Initiative protocol ontologies/vocabularies, and Unobtrusive DOM/JavaScript.

• All technical writing incorporated W3C Web Standards, Web Accessibility, and Linked Data semantics. 2012 - 2013: GREE International Inc., San Francisco, California, USA Position: Senior Technical Writer

Duties: Documented product SDKs, SOA and REST APIs and Developer Guides for Android and iOS platforms. 2011 - 2012: Google Motorola Mobility Inc., Sunnyvale, California, USA Position: Senior Technical Writer, Core Engineering Technologies Duties: Authored and published APIs, developer and user documentation for Google Motorola Mobility: Ninja HTML5 Authoring Tool and Montage JavaScript Framework.

2008 - 2011: Opera Software ASA, Oslo, Norway

Position: Senior Technical Writer, Web Specifications Specialist Duties: Authored and published for Opera Software ASA Core Engineering:

• Internal technical documentation:

Core version changelogs, milestone release notes, comparisons, performance tests, API documentation, Internal technical documentation templates and user guide

• External technical documentation - online:

Opera Link REST API: http://www.opera.com/docs/apis/linkrest/ Web specifications support in Opera Presto: http://www.opera.com/docs/specs/ Security specifications support in Opera Presto: http://www.opera.com/docs/specs/presto22/security/ Opera Version Release Changelogs: http://www.opera.com/docs/changelogs/ Opera Version History: http://www.opera.com/docs/history/ 2006 – 2008: Supergroup Trading Ltd

Position: Technical Writer, Web accessibility and standards designer 2004 - 2006: COSA Holdings (Pty) Ltd

Position: Technical Writer, Web accessibility and standards designer 2002 - 2004: Solit ARMS (Pty) Ltd

Position: Technical Writer, Web accessibility and standards designer 2001: Saudi ARAMCO

Position: Microsoft Certified Trainer, Technical Writer, Web accessibility and standards designer

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