Customer Service Manager

SUMMARY

SKILLS

EXPERIENCE

EDUCATION AND TRAINING

AUDRA COMBS

**** **** ********* ******, ****** City, NV 89701 C: 775-***-**** **-*****@*******.*** Payroll Manager with broad background in accounts receivable, accounts payable, human resources and payroll administration. Strengths include excellent verbal and written communication, strong analytical and problem-solving skills and working as part of a team. Expert attention to detail and dedication to providing world-class service.

Expert in customer relations

Accounts payable

Billing

Independent worker

Attention to detail

Exceptionally organized

Relationship building

Record-keeping

Excellent writing skills

Microsoft applications

Research support

Effective time management

Accounts receivable professional

05/2006 to 02/2018 Customer Service Representative/ Accounting Manager Impact International Inc - Carson City, NV

Excelled in exceeding daily credit card application goals. Cross-trained and provided back-up for other customer service representatives when needed.

Promptly responded to general inquiries from members, staff, and clients via mail, e-mail and fax.

Generated leads for new sales through telephone and email contact with customers.

Took special orders in person and over the phone to generate [dollar amount] of additional revenue.

05/2006 to 02/2018 Accounts Receivable

Impact International Inc - Carson City, NV

Investigated and resolved discrepancies in monthly bank accounts while under tight deadlines.

Verified details of transactions, including funds received and total account balances.

Coded the general ledger and processed vendor invoice payments. Opened and assigned new client accounts.

Coordinated approval processes of all accounts payable invoices. Conducted month-end balance sheet reviews and reconciled any variances. Researched and resolved billing and invoice problems. High School Diploma: basic

Nottoway High School - Crewe, VA, United States

High school diploma

open

Western Nevada College - Carson City, NV, United States Accounting 1

Business 1

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