Sales Executive Service

Curriculum Vitae

(Holds more than * years of professional experience in Sales Executive Position)

Ghazi Ahmed Khan

Mobile: +974-******** POSITION PREFERENCE:

E-Mail: *****.********@*****.*** SALES EXECUTIVE/CUSTOMER SERVICE EXECUTIVE.

OBJECTIVE:

To be the part of a team of hi-calibre professionals in a progressive, thus sharpening my own professional skills, while at the same time, contributing my best to the overall development of the organization.

CORE COMPENTENCIES:

My primary role has been providing solution as per customer needs. I have consistently provided high level customer satisfaction through a patient and methodical approach to problem resolution.

HIGHLIGHTS OF QUALIFICATION:

FExpert knowledge and abilities in written communication.

FA patient listener who fully focuses on speakers and understands a variety of accents.

FOrganized and detail-oriented, knack for understanding procedures.

FStrong skills in time management, prioritizing tasks, and meeting deadlines.

FAcclimatize myself in any kind of situation, sense of responsibility, creative and soft-spoken.

PROFESSIONAL EXPERIENCE

SAMSUNG HOME APPLIANCES (JEDDAH, SAUDI ARABIA): FEB 2016 – JAN 2018

Position: Sales Executive

Responsibilities:

Answers customer queries regarding any issues, service questions and general client concerns.

Sells products by establishing contact and developing relationships with prospects; recommending solutions.

Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.

Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.

Prepares reports by collecting, analyzing, and summarizing information.

Maintains quality service by establishing and enforcing organization standards.

Contributes to team effort by accomplishing related results as needed.

Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every visitor.

Ensuring that a customer’s concern is brought to a satisfactory conclusion

Having ability to maintain composure in highly escalated situations

RELIANCE DIGITAL, (HYDERABAD, INDIA): FEB-2011 to FEB-2013

Position: Sales Executive.

Responsibilities:

Attracts potential customers by answering product and service questions; suggesting information about other products and services.

Opens customer accounts by recording account information.

Maintains customer records by updating account information.

Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

Maintains financial accounts by processing customer adjustments.

Recommends potential products or services to management by collecting customer information and analyzing customer needs.

Prepares product or service reports by collecting and analyzing customer information.

Contributes to team effort by accomplishing related results as needed.

SALES EXECUTIVE SKILLS & QUALIFICATIONS:

Presentation Skills, Client Relationships, Emphasizing Excellence, Energy Level, Negotiation, Prospecting Skills, Meeting Sales Goals, Creativity, Sales Planning, Independence, Motivation for Sales.

EDUCATIONAL QUALIFICATION:

Intermediate from Board of Intermediate Education (B.I.E) Hyderabad, India.

SSC from Board of Secondary Education Hyderabad, India.

COMPUTER PROFICIENCY:

MS Office XP (MS Excel, MS Word, MS Access & MS PowerPoint).

MS Windows XP/Vista/7/8.1

6 Months Diploma Course in AUTOCAD 2D & 3D, from GNIIT Hyderabad, India.

LANGUAGES KNOWN:

Arabic : (Reading & Speaking (Fluent)).

English : (Reading, writing & speaking (Fluent)).

Urdu & Hindi : (Reading & Speaking (Fluent)).

PERSONAL INFORMATION:

Name : Ghazi Ahmed Khan.

Date of Birth : 22nd Aug 1992.

Hobbies : Traveling, Playing Cricket, Collecting thoughts & quotes.

Nationality : Indian

Visa status : Employment Visa with NOC (Qatar)

I hereby declare that the above particulars are true and accurate to the best of my knowledge & belief.

Ghazi Khan.

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