Assistant Manager
Resume:
Elvira M. Argentieri
Bronx, NY 10461
***********@***.***
PROFESSIONAL PROFILE
10+ years of Corporate Collection experience.
Ability to resolve discrepancies/disputes on accounts according to management
specifications to obtain payment.
Accomplish the goals of the company or business with respect to payments.
EMPLOYMENT HISTORY
SYMPHONY TALENT/HODES LLC/FINDLY TALENT, LLC-(Recruitment Products)-NYC
Collection Representative-(5/14-6/17)
E-mailed and called customers for payment according to account inquiry.
Handled all aspects of the collection e-mails and calls including debits and credits, on account payments and disputes, stop payments, remittance information, billing updates, balances, other adjustments such as sales tax.
Processed paperwork for the A/R team for refunds, offsets, credit card payments.
Consulted with the Manager and department on problem accounts.
Assisted in the application of checks on a daily basis and reviewed the daily payments report.
Ran the aging utilizing Excel techniques noting delinquency, on accounts and credits to analyze.
Recorded collection notes and scheduled follow-up.
Used on-line sites of customers for payment information.
Attend company and department meetings.
Participated in telephone conferences.
Updated contacts in file maintenance.
MANHATTAN BEER-(Beverage Company)-Bronx
Credit/Collection Clerk-(12/12-2/13)
approving customers for credit by licensing guidelines.
Sent collection letters.
Handed in files for debit/credit processing and bankruptcy processing.
MARSHAL ALFRED E. LOCASCIO-(City Marshal’s Office)-Bronx
Garnishment Department Assistant-11/10-6/12; 4/13-5/14
Prepared bank levies and other property executions.
Inputted income executions including the issuance of 1st and 2nd service.
Computed all status correspondence on property and income executions.
Applied cash/checks, posted payments to accounts and deposited funds on a daily basis.
Worked on small claims from attending at the the window to requisitioning and following
through on the executions sent by court.
Corrected problems on small claims speaking with the court when necessary.
Facilitated inquiries and followed-up on accounts by phone.
Ran management reports and printed letters to update accounts.
Provided returns to court.
Sent out of jurisdiction executions back to the attorneys for 2nd service.
Answered busy phones, took mail to the post-office, filed.
Expedited 3rd and 4th services, as requested.
AMC-USA- (Freight Company)-NYC
A/R Clerk-1/10-5/10
E-mailed customers for collection purposes and deposited daily cash.
Opened mail for the department and applied cash including wires.
Kept files of invoices and daily cash.
Serviced requests of customers such as invoice copies.
Obtained credit/bank references.
Handled collection agency responsibilities on-line and light A/P such as check writing.
GT SYSTEMS-(Staffing Service)-NYC
Collection Analyst-3/04-5/09
Telephoned and e-mailed customers for successful collection of invoices.
E-mailed/faxed copies for customer’s review to receive a check or credit card payment.
Processed write-offs and credits to keep accounts in order and up to date.
Utilized the computer to keep notes, printed a daily task list and scheduled follow-up.
Handed files over to the attorneys for uncollectible accounts.
OTHER WORK EXPERIENCE
2003-4 Jam Consultants-Collector (Temp) 1992 M. Shanken-Advertising Assistant
2002 Source One/Zagware-Collector 1991 Thomas Publishing-Collector
1998-2001 Zar Industries-A/R Specialist 1989-1991 Tartaro Slavin-Collector
EDUCATION
Fordham University-Bronx, NY
Bachelor of Science in Finance
COMPUTER SKILLS
Filemaker/Netsuite, Ast, Microsoft Outlook/Word, Mas 90/200, Excel,
Intelletech.
Contact this candidate