Sr. Consultant / Analyst / Developer
Resume:
JAMES C. BERGESON
Marietta, Ga. 30062
*****.********@*****.***
SKILLS:
Technical:
* iSeries, i5 OS, ILE RPG (RPGLE), CLP, DB2
* SQL(DML & DDL)
* RPG /Free, Sub-Procedures, Embedded SQL, DDL
* RPG III / RPG IV, DDS
* Vocollect Taskbuilder
* Web Services, XML, XSD, XSLT, XHTML
* MS Office, Word, Excel, Project, Visio, PowerPoint
Industry Knowledge:
* Distribution
* Warehouse Management (WMi / PKMS)
* Banking / Financial
* Telecom Billing
* Medical Billing Software
Architecture & Design:
* Application Architecture
* Enterprise Architecture
* High Level and Detail Designs
* UML
* Use Cases
* Full SDLC involvement
* Cross Functional Designs
* IT, Business, Client, and Vendor interfacing
* Process Engineering
* Produced Architectural Recommendations
* Managed Development and Support teams
* Managed Off-shore resources
CERTIFICATION:
IBM Certified Specialist, AS/400 RPG IV Developer
Vocollect Certified Support Specialist
Project Management Professional (PMP) (Expired)
EDUCATION:
Bachelor of Science in Information Systems
Kennesaw State University, Kennesaw, Georgia
Graduated Summa Cum Laude with a GPA of 3.96 on a 4.0 scale
EMPLOYMENT:
2018- Current Bluelinx, Inc – Marietta, Georgia
RPG Analyst / Developer (02/18- Current)
Custom Programming and Design in a Power System/iSeries environment.
Support of the Branch system with extensive use of RPG IV, ILE, /free and SQL
Updates to Inventory Allocation, Physical Inventory, and User Interfaces
2017- 2018 Rate-Watch – Fort Atkinson, Wisconsin
RPG Analyst / Developer (09/17- 02/18)
Custom Programming and Design in a PowerSystem/iSeries environment.
Extensive use of RPG /free, Embedded SQL, Subprocedures, DML & DDL
Re-write of “Requested Banks” function to improve functionality and efficiency using embedded SQL and FreeForm RPG.
2012- 2017 Manhattan Associates – Marietta, Georgia
Senior Analyst (01/12- 9/17)
Extensive use, support, and modifications on WMi (PKMS) versions 2002R1 – 2017R0, including Transportation.
oModifications and configuration changes for a wide range of WMi and TE functions.
oProduced training on Vocollect, SQL, Troubleshooting, WMi Level 3
WMi Analyst using ILE RPG, ILE CL, SQL, Embedded SQL, subprocedures
Vocollect Voice Specialist:
oModifications and configuration changes to Voice Tasks (TaskBuilder)
oModifications to WMi for Voice Picking and Put-To-Store
oImplementation of Vocollect Voice solutions
oOn-call Vocollect Voice support contact
2010-2012 Atlantix Global – Norcross, Georgia (Contractor)
Systems Architect (04/10-01/12)
Custom Programming and Design in a PowerSystem/iSeries environment.
Extensive use of ILE RPG, RPG /free, SQL
Use of JAVA and XML
Use of J.D. Edwards One-world
Major Re-write of Salesman Commissions System with extensive new functionality
Enabled use of a Web Service from the PowerSystem/iSeries through XML/SOAP
2009-2010 AT&T – Alpharetta, Georgia (Contractor through Collabera)
Software Architect (12/09-04/10)
Managed projects to bring new and existing clients on-board using Web Services.
Extensive use of project management fundamentals
Use of XML, XSDs (Schemas), SOAP, WSDL.
1998 - 2009 AT&T MOBILITY – Alpharetta, Georgia
Development Team Lead for Conversions (02/08-10/09) (Convergys Employee)
Led a cross functional iSeries Development team of 8, with 2 offshore
Converted 23 million customers to a new billing system over 18 months
Managing work load and deliverables with a stringent time constraint
Made resource decisions with senior management support.
Identified problem areas in the conversion process, evaluated differing solutions and recommended best solutions to client management.
Implemented drastic performance improvements, reliability improvements and ensured that the project met and exceeded deliverables.
Lead tasks included Issue Management, resolution and escalation, status reporting to senior management, and team development.
Included use of ILE RPG, CL, SQL, and DB2/400
Senior Application Architect (02/07-2/08) (Convergys Employee)
Developed business requirements; strategically designed the application, information and system architecture to achieve business goals and objectives, utilizing a broad understanding of IT enterprise architecture concepts, techniques and models resulting in a highly scalable, easily maintainable enterprise product solutions on multiple iSeries.
Extensive use of DB2/400 Database design including decisions on Standardization and Normalization
Develop enterprise architecture artifacts including current state architecture, target state architecture, architectural roadmaps, referential architecture patterns and technology standards.
Create the architecture conceptual solution design, and/or high level design documents for strategic IT initiatives emphasizing effectiveness, efficiency, and maintainability.
Experience implementing business modeling using diagrams – Class diagrams, Use Cases, Sequence Activity diagrams, UML, MS Visio.
Provided Estimation, High Level designs and detailed designs for enhancements in the CARE Billing system
Handled the management of each phase of the SDLC, particularly design, implementation, and testing (including defect management)
Led and participated in JAD sessions.
Experience with Mimix High Availability architecture and cross system and cross platform communications.
Projects included:
oRe-engineering cross market functionality - savings were projected at $75,000 a month.
oCARE Core functionality and Combined Billing enhancements
oSOX Compliance system enhancements and design for the CARE Billing System
AT&T Mobility POC and Technical SME on High Availability and Combined Billing
Team Lead: Application Development (01/06 – 02/07) (Convergys Employee)
Lead the Affiliate Tower with 4 developers, one off-shore
Responsible for CARE Enhancements and RPG ILE Development through all phases of the SDLC.
Converted clients’ business requirements and business policies into specifications by organizing and conducting feasibility analysis.
Interfaced with other development teams, and multiple business contacts including vendors, stake-holders.
Lead vendor/technology selection processes, worked to specify Services Methodology; and communicated target architectures to business and technical groups.
Sr. Systems Analyst (07/04 – 01/06) (Convergys Employee)
Designed and developed multiple projects on the CARE Billing System using ILE RPG, CL, SQL, Query 400, WDSC, Turnover, Mimix.
Primary assignments included High Availability Solutions, SOX Compliance, and Combined Billing.
Application Architect (09/02-07/04) (Alltel Employee)
Provided “Last Tier” Support for multiple enterprise applications
Responsible for gathering the business requirements, generating the functional specification, facilitating the meetings between the Business partners and all stakeholders, managing requirements from creation to completion, and translating requirements into data models using process flow diagrams, use cases, data flow diagrams, and entity relationship diagrams.
Assisted in defining requirements through Use Cases and performed analysis and design through modeling techniques (UML ) such as Class, Interaction, Sequence, Activity and State Diagrams using Rational Tools
Interfaced with multiple IT, Business, and Vendor groups
Architected solutions for major projects, including CAM interface, LSMS Database, and consulted on Enabler Implementation
Process engineering for Enterprise Architecture Engagement in Outages included process flows, documentation, as well as Time and Resource estimation for Application Architecture
Team Lead: Application Support (01/01-09/02) (Alltel Employee) (Promotion)
Lead the Batch Process Technical Support Team of 4-6 programmers
Served as backup to the CARE Application Support Manager
Custom development and Production Support on Multiple iSeries environments, using ILE RPG, RPG/400, CL, SQL, Query 400, DDM, FTP.
Systems/Analyst: Application Support (04/98-01/01) (Contractor through MDI)
Problem resolution and maintenance for thirty markets, on twelve AS/400 (iSeries) systems
Used RPG IV, CL, FTP, SQL, and AS/400 Communications extensively
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