Cynthia Diane Barnett
**** *. *** **** ****** Cell: 323-***-****
Inglewood, CA 90305 Email: **************@****.*** Objective:
To obtain a position in a Customer Service Role.
Work Experience:
Wire Specialist 6/2015 – Present
Grandpoint Bank
Receiving and sending Wire Transfer requests from clients, branches and online banking customers. Processing incoming, outgoing, domestic and international transactions. Miscellaneous duties as required by the department.
Telemarketers 12/2013 – 06/2015
XL Supply
Call various businesses throughout the U.S. to obtain model obtain model numbers of photocopiers for our salesmen.
Telemarketer 12/2012 – 12/2013
Supply Central.
Call various businesses throughout the U.S. to obtain model numbers of photocopiers for our salesmen. Warehouse worker 09/2010 – 12/2012
Marina Graphic Center
Prepare printing orders for shipping, order fulfillment and various warehouse duties. This was an on call position/part time.
Event Security Officer 12/2007 – 08/2010
Staff Pro
Provide security services for various events such as The Oscars, The Grammys, Daytime Emmys and various sports events and concerts.
Loan Modification Processor 04/2009 - 09/2009
Prosper Law Corporation
Call lenders to make sure they had borrowers authorizations to release information on file, answer phones, distribute mail, upload faxes to client’s files. Wire Transfer Clerk 01/2008 - 03/2009
Comerica Bank, Redondo Beach, CA
Send domestic and international money. Transfer for departments of Comerica Bank and various Escrow Companies.
Imaging Specialist 05/2006 - 09/2007
Gettleson, Witzer & Company, LLC, Beverly Hills, CA Scan documents into an accounting Database for our clients and their managers. Also maintain an inventory of client files through the use of an Excel Spreadsheet. Data Entry Operator 01/2006 - 05/2006
Citigroup (through Act 1 Employment Agency)
Process payments for Farmers Insurance, Waste Management and Nissan and input those payments in a Citrix Database.
Data Entry Operator 09/2005 - 12/2005
American Youth Soccer Organization (Through Apple One Employment Agency) Input soccer player and volunteer information into an Access Database. Lead Generator (Telemarketer) 07/2005 - 08/2005
SRS Industries, Los Angeles, CA
Generate leads for the sales force of SRS Industries to sell Telecommunications products. Client Assistance Representative 08/2004 - 06/2005 Union Bank of California (Through Remedy Intelligent Staffing) Monterey Park, CA) Take incoming calls from customers of Union Bank to handle inquiries regarding their bank account, account balances, discrepancies, etc.
Collector 01/2004 - 06/2004
Robinson's May, North Hollywood, CA
Make outgoing calls and also take incoming calls to collect on delinquent accounts with Robinson's May. Also help customers to make payment arrangements so that accounts can be bought to a current status in the most expedient manner for the customer.
Telemarketer 10/2003 - 12/2003
BankCard USA, Westlake Village, CA
Make 500 to 600 outbound sales calls per day to open sales of Merchant Accounts and Credit Card Processing Terminals.
Quality Assurance and Collections Department 11/1999 - 08/2003 Comcast Cable, Hollywood, CA
Call cable customer to verify their cable and/or internet installation dates and times and to make sure that what they ordered is correct.
Answer incoming calls as it pertains to cable customer's collections issues. Pay invoices of our vendors who did collections and disconnects for us. Deal with outside collection agencies in updating the delinquent accounts of our cable customers.
Prior employment and experience available upon request.