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Desktop Support Active Directory

Spring, Texas, 77373, United States
June 14, 2018

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Brandon Robertson

***** ****** *****

713-***-**** cell


Houston Community College Houston, TX

Associate Degree Computer Science (May 2014)

Comptia A+ Certification (1999)

Sencore Monitor and Power Supply certification (1998)


Computer Specialist, Houston Shutters Houston, TX (2014 – Present)

Terminate lan cables and punch down to various offices and CNC Machinery

Load new hire computers with specific software and add to Active Directory

Maintain server backups and offsite backups

Program voip phones for office staff

Create and Built three television video wall (XIBO)

Repair and maintain various printers and scanners

Design and maintain WIFI solutions for the office

Add new servers to rack and load with Linux or Windows

Ordered parts and took care of warranty issues

Employee Desktop support,Ipad, Iphone, Android

Sr. Computer Specialist, Laboratory Corporation of America Houston, TX (2007- 2014)

Build Demographic bridges for Practice Management Systems (Greenway,eClinical,etc..)

Telephone Technical support for XP, Windows 7 & 8, Linux

Project Management

Teach Laboratory ordering and resulting software to Doctors and nurses

Configure and repair Various printers

Configure and replace hand held and sheet feed scanner.

Reapir: WYSE,Televideo, DEC terminals

Customer Engineer, NCR Houston, TX (2006-2007)

Reload Microsoft XP Embedded Operating system on Automated Teller Machine (ATM)

Racked DELL, HP, IBM 1U servers for new store setups.

Ordered Parts and returned parts for various jobs

Support and Repair NCR point of sell systems for various stores

Install and configure Cisco routers and switches

Terminated cabling for point of sales and Automated Teller Machines


Computer: Dos, Windows, Redhat Linux, MS Office, HTML, Apache, Samba, MySQL, iOS Electronics: Repair LCD and CRT monitors, Copier and Fax machines,

Voip: Mitel, Polycom, Nortel, Cisco phone troubleshooting


Available on request

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