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Customer Service Microsoft Office

Location:
National Capital Region, Philippines
Salary:
50000 PHP
Posted:
June 14, 2018

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Resume:

RESUME

Full Name: NGOC DIEM PHAM

Position: Vietnamese Customer Service

Full Address: 2645 Sandejas, Malate, Manila, Philippines

Mobile Phone: 094********

Email: ac5vhi@r.postjobfree.com

PERSONAL INFORMATION

Sex

Female

Nationality

Vietnam

Marital Status

Single

Date of Birth

Feb 18, 1993

Place of Birth

Ho Chi Minh City, Viet Nam

EDUCATION BACKGROUND

September 2016

THE DEGREE OF BACHELOR ENGLISH LANGUAGE STUDIES TEACHING METHODOLOGY in HONG BANG UNIVERSITY.

LONG TERM GOAL

Apply for studying the second degree, major in Economy, combine with the good English ability to wide knowledge, promote abilities, creativity and develop my career.

Join some courses to train the speech ability and soft skills.

Trying to learn English as well as possible to improve and confident myself.

QUALIFICATION

LANGUAGES AND COMPUTER SKILLS

Viet Nam

Native language

Use fluently with four skills: Listening, Speaking, Reading and Writing.

English

Be able to speak English as a second language, conversational English Communication Skill and graduated major in Teaching Methodology.

Computer skills

Good Knowledge in:

Basic knowledge of Computer with proficiency in Win XP, Windows 7 32/64 bit.

Microsoft Office 2003,2007 & 2010 with proficiency in MS Office Suite: Word, Excel, Power Point, Outlook, Access.

Proficiency Internet Browser: Internet Explorer, Chrome, Firefox.

Typing at least 40 - 50 words/minute.

EXPERIENCE

July 2013

A cashier in family restaurant

Experience:

Know many kinds of the payment methods: credit card, cash

Improve my careful style.

June -September 2014

A seller in Huggies at shops

Experience:

Know how to persuade customers to buy the products.

Know lots of soft skills and know a little about major in Hospitality Management.

August 2015 - September 2016

Teaching English as a tutor in Ho Chi Minh City for 2 pupils in grade 2 and grade 6 and as a salesman of Lock and lock in the coopmart supermarket

Experience:

Know how to express my ideas effectively so that the students can understand what I say clearly.

Practice and improve pedagogic knowledge in real teaching.

Learn more about the way how to resolve any circumstances in a short while

March 2017 up to March 2018

Teacher English in North Europe Language school in Ho Chi Minh city

September 2017 up to March 2018

Teacher English in 123 Angels in Ho Chi Minh city

PERSONAL PROFILE

- I am an optimistic, good-humored, sociable, confident and patient person.

- I am zealous, honest and I have a high responsibility for work.

- I am highly creative as well as be able to adapt to any situations. Especially, I have an ability to solve problem fast and concisely.

- I have good communication skills and able to work independently as well as in group.

- I am able to work under high pressure and intensity.

CHARACTER REFERENCES

Name

Occupation

Address / Tel. no

Quyen Ngo, Thi Le

2645 Sandejas st, Malate, Manila

092*-***-****

Anh Cao, Thi Nhu

2645 Sandejas st, Malate, Manila

091*-***-****



Contact this candidate