RESUME
Full Name: NGOC DIEM PHAM
Position: Vietnamese Customer Service
Full Address: 2645 Sandejas, Malate, Manila, Philippines
Mobile Phone: 094********
Email: ac5vhi@r.postjobfree.com
PERSONAL INFORMATION
Sex
Female
Nationality
Vietnam
Marital Status
Single
Date of Birth
Feb 18, 1993
Place of Birth
Ho Chi Minh City, Viet Nam
EDUCATION BACKGROUND
September 2016
THE DEGREE OF BACHELOR ENGLISH LANGUAGE STUDIES TEACHING METHODOLOGY in HONG BANG UNIVERSITY.
LONG TERM GOAL
Apply for studying the second degree, major in Economy, combine with the good English ability to wide knowledge, promote abilities, creativity and develop my career.
Join some courses to train the speech ability and soft skills.
Trying to learn English as well as possible to improve and confident myself.
QUALIFICATION
LANGUAGES AND COMPUTER SKILLS
Viet Nam
Native language
Use fluently with four skills: Listening, Speaking, Reading and Writing.
English
Be able to speak English as a second language, conversational English Communication Skill and graduated major in Teaching Methodology.
Computer skills
Good Knowledge in:
Basic knowledge of Computer with proficiency in Win XP, Windows 7 32/64 bit.
Microsoft Office 2003,2007 & 2010 with proficiency in MS Office Suite: Word, Excel, Power Point, Outlook, Access.
Proficiency Internet Browser: Internet Explorer, Chrome, Firefox.
Typing at least 40 - 50 words/minute.
EXPERIENCE
July 2013
A cashier in family restaurant
Experience:
Know many kinds of the payment methods: credit card, cash
Improve my careful style.
June -September 2014
A seller in Huggies at shops
Experience:
Know how to persuade customers to buy the products.
Know lots of soft skills and know a little about major in Hospitality Management.
August 2015 - September 2016
Teaching English as a tutor in Ho Chi Minh City for 2 pupils in grade 2 and grade 6 and as a salesman of Lock and lock in the coopmart supermarket
Experience:
Know how to express my ideas effectively so that the students can understand what I say clearly.
Practice and improve pedagogic knowledge in real teaching.
Learn more about the way how to resolve any circumstances in a short while
March 2017 up to March 2018
Teacher English in North Europe Language school in Ho Chi Minh city
September 2017 up to March 2018
Teacher English in 123 Angels in Ho Chi Minh city
PERSONAL PROFILE
- I am an optimistic, good-humored, sociable, confident and patient person.
- I am zealous, honest and I have a high responsibility for work.
- I am highly creative as well as be able to adapt to any situations. Especially, I have an ability to solve problem fast and concisely.
- I have good communication skills and able to work independently as well as in group.
- I am able to work under high pressure and intensity.
CHARACTER REFERENCES
Name
Occupation
Address / Tel. no
Quyen Ngo, Thi Le
2645 Sandejas st, Malate, Manila
Anh Cao, Thi Nhu
2645 Sandejas st, Malate, Manila