Cashier & Customer Service

• Management and leadership

• Reliable and punctual

• Organized, people-oriented,

multitasker with dedication

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Emilija Bjelajac

East York, Toronto, ON

Home: 416-***-**** Cell: 647-***-**** Email: *******.*@****.**

PROFESSIONAL SUMMARY

Motivated leader with strong organizational and prioritization abilities who can effectively build loyal relationships with customers using enthusiasm and creativity. To obtain a position where I can utilize my past experience, communication, and leadership skills for growth opportunities and to create a more efficient and enjoyable experience for customers.

SKILLS

• Keen eye for precision and details

• Ability to work under pressure &

collaborate with co-workers

• Deliver exceptional customer service

• Computer savvy

EDUCATION

09/2017 to present Undergraduate Studies - Biomedical Science (1st year)

(Ryerson University - 350 Victoria St, Toronto, ON M5B 2K3) 09/2013 to 06/2017 High School Diploma (completed)

(East York Collegiate Institute – 650 Cosburn Ave, Toronto, ON M4C 2V2)

WORK EXPERIENCE

Fan Expo (Cashew & Clive) Cashier & Food Services (2016-2018)

• Maintaining a friendly and cordial relationship with the customers by greeting them and assisting them with all relevant issues and managing conflicts

• Operating cash register & electric scanners, receiving and dispensing correct change and receipts to customers

• Handling multiple orders at once, organizing and prioritizing orders as they were received.

• Preparing & serving simple foods & beverages while restocking supplies regularly

VOLUNTEERING EXPERIENCE

East York Community Gardens (2013 - 2017)

• Worked in community gardens assisting members of the local community in planting and caring for allocated areas.

• Assisted with setup and preparation of community garden, including general repair and maintenance works

Peer Mentor Program Volunteer (2014 - 2017)

• Provided students with academic success strategies, life skills, and opportunities for future leadership development

• Advised & served as a role model for younger individuals who were in need of positive guidance and direction

Commencement Set up Volunteer (2015 – 2017)

• Assisted in arranging the seating plan, designing the centerpieces, and setting up the food & beverage stand

• Ensured that visitors and guests were seated in their designated seat and cleared the event spaces within a reasonable time

Other: Taste of Danforth Volunteer (2015), Soccer Camp Volunteer (2016)

AWARDS & INVOLVEMENTS

• Grade 12 ended with 90% and 1st undergraduate year with 80% average

• Member of Peer Leaders, E.Y.A.A, Tri-mentoring program

• 2016 Math and Science Award – Gr.11 University Mathematics

• 2016 Math and Science Award – Gr.11 University Chemistry

• 2017 Math and Science Award – Johnny Mavroutsikos Award for Achievement for Biology & Mathematics

HOBBIES & INTERESTS

• Sports – Soccer, Basketball, Cycling, Volleyball and Tennis

• Photography

• Painting

• Reading

Contact this candidate