Julianna Damiano
** **** ***** ******, **** *B, New York, NY, 10029
phone: 516-***-**** email: ***************@*****.***
EDUCATION
North Shore High School, Glen Head, NY
Year Graduated: 2016
WORK EXPERIENCE
Hostess at Sapporo in Times Square: Summer 2017- Present
Working full time in a casual Japanese restaurant in the heart of Times Square. Responsiblities include escorting customers to their tables, keeping the area neat and organized, handling a waitlist that reaches up to two hours long, and taking orders from tables and bussing them. Working with people of all backgrounds and also adapting to new cultures and languages.
Hostess at Wall’s Wharf Restaurant: Fall 2014- Fall 2015
Worked around 40 hours a week in a five-star restaurant very popular and well-known for its beach side location and seafood. Worked constantly with a staff of over 40 people and sat approximately 300 customers a night during the summer season. Constantly exposed to interacting with customers and speaking over the phone.
Snack Stand Worker at Sea Cliff Yacht Club: Spring 2016- Fall 2016
Worked in a kitchen with one or two other coworkers 5 days a week taking orders from customers and plugging them into the computer. Most days I would have to aid in cooking in order to help my coworkers keep up. Worked with customers of all age ranges and learned skills that improved my focus as well as my multitasking abilities.
Barista at Gemelli Gourmet Market North: Winter 2017- Summer 2017
Made and served customers all classic coffee drinks (espresso, macchiato, cappuccino, latte, cortado, etc.) and served baked goods. Worked on my own in the store’s cafe, learned how to clean all coffee/espresso makers and worked quickly and efficently in order to ensure customer satisfaction and uphold cleanliness.
CERTIFICATIONS
EATEMS/RTI, FORDHAM UNIVERSITY: Became a certified EMT and received CPR/AED certification through EATEMS program, conducted by Jose A. Prosper of FDNY.
SKILLS
Proficient in Microsoft Word 2015, Powerpoint 2015, Photoshop 2015, Adobe Bridge 2015
Bilingual (English and conversational Italian)
Able to handle high-paced work places and work well with others in order to learn and improve
Able to balance compassion towards people with professionalism in the workplace
Strong listening skills and punctuality
Certified EMT Basic by the state of New York and proficient in all it entails.