Director of Technology

Mark Bentcover

West Linn, Oregon ***** 847-***-****

****.*.****@*****.***

www.linkedin.com/in/mark-bentcover-a82176

Technology & Operations Executive

Extensive experience and success building strong teams and solid strategy for complex technology projects

Dynamic, hands-on, highly technical executive leader with a wealth of knowledge and experience guiding teams toward the completion of complex technical projects. Institute industry best practices and standardized operating procedures that support continuous improvement initiatives. Utilize tools like 5S, Six Sigma, and others to drive excellence throughout all departments. Hone the technical and leadership skills of talented teams through interactive training and on-the-job learning experiences.

Highlights of Expertise

Strategic Operations Planning

Continuous Improvement Initiatives

Lean Six Sigma

5S & Other CI Tools

Cost Reduction & Elimination

Agile Development

Roadmap Development

Quality Improvement Programs

Process Change & Improvement

Engineering Change Management

Training & Development Programs

Motivational Team Leadership

Enterprise Architecture

Technology Strategy

Career Experience

Lam Research Corporation, Tualatin, Oregon

CONTINUOUS IMPROVEMENT, SAFETY, & TRAINING SENIOR MANAGER (2014 to Present)

Design, support, and improve the lean infrastructure of a wafer fabrication manufacturing facility. Introduce continuous improvement through 5S, Toyota Kata, Oobeya, A3, Value Stream Mapping, and Six Sigma

Proactively identify areas of waste and excessive consumption throughout the manufacturing environment. Slash scrap rates by 15% of overall production volume.

Re-invent and design lean processes that maximize the availability of resources. Improve on-time delivery ratings from 79% to 99% for over half of the products in the facility.

Construct a solid plan to improve on-time delivery for the remaining half of the products in the second half of the year 2018.

Challenge all departments to identify continuous improvement opportunities. Explore new products that increase efficiency, productivity, and profitability.

Act as customer liaison, effectively managing their requirements for IT systems. Specialize in capturing labor hours, defects in customer plant locations, and within their management systems.

University of Phoenix & Oregon Institute of Technology, Wilsonville, Oregon

FACULTY MEMBER (2002 to Present)

Facilitate an environment of learning and hands-on instruction at two distinctive learning facilities. Empower students with the IT and engineering skills to succeed in their academic and career goals.

The Boeing Company, Washington & South Carolina

MANUFACTURING & ENGINEERING MANAGER (2006 to 2014)

Designed and implemented IT systems that improved process and product development processes.

Evenly distributed trade studies and slashed the number of work in process per Engineer increasing throughput from 0-1 completed per year to 5-10 annually.

Focused on improving quality and engineering outputs throughout manufacturing value stream.

Introduced and instituted best practices, quality metrics, and other standardized procedures that are still utilized throughout the organization.

Titan Technology, Chicago, Illinois

SIX SIGMA LEADER (2005 to 2006)

Championed all aspects of lean principles, Six Sigma, and tools utilized for continuous improvement for all areas, departments, and business units across the organization. Focused on how the organization designed, implemented, and controlled complex IT systems that supported the financial services of the bank.

Mentored, coached, and empowered IT and technology employees with the tools and methodology to facilitate comprehensive quality and efficiency improvement projects.

Trillium Solutions Group, Chicago, Illinois

SENIOR TECHNICAL MANAGER (2004 to 2005)

Collaborated directly with international colleagues to manage and effectively implement technical projects and strategy. Served as a team leader and oversaw the work of several Project Managers.

Procured the necessary resources to improve the output of the team as well as the quality of deliverables for new and existing technical projects.

Additional Experience

Technical Program Director Galmont Consulting, Chicago, Illinois

Chief Technology Officer/Enterprise Architect Projectrix Unlimited, Various Locations

Project/Technical Manager Maxim Group, Bloomington, Illinois

Quality Engineer The Boeing Company, Various Locations

Education & Credentials

Master of Business Administration (MBA) in IT Architecture

University of Phoenix, Phoenix, Arizona

Master of Arts in Organizational Development

City University – Leadership Institute of Seattle, Washington

Bachelor of Science in Electrical Engineering

University of Illinois, Champaign-Urbana, Illinois

Professional Development

Certified SCRUM Master; System Engineering Leadership Program (SELP); Six Sigma Black Belt; Certified Lean Practitioner

Affiliations

Member & Lean Exam Developer, American Society for Quality (ASQ); Lean Manufacturing Shingo Prize Assessor

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