Phlebotomist,Medical Assistant,Customer Service

Lorrie Q. Bryan, RMA, CPT

**** *. **** ***** *** # 308, Chicago, Illinois 60616

312-***-****(h) 312-***-****(c) ***********@*****.***

OBJECTIVE

To obtain a position within the Healthcare Field where my demonstrated lab, clinical, and administrative abilities can be utilized and developed

SKILLS AND QUALIFICATIONS

Clinical: Vital Signs, Performing EKGs, Phlebotomy, Specimen Collection, Dressing Patients and Injections

Lab: Blood Counts, Glucometer, Hemoglobin Tests, Throat Cultures

Administrative: Appointment Scheduling, Billing, and Bookkeeping, Insurance Claims Processing, Coding, Inventory

Grifols (Biomat USA, Inc) 11/2017-Present

Donor Center Technician

Assists in demanding the suitability of donors to undergo plasmapheresis prior to venipuncture

Responds to and assists with handling donor reactions in accordance with guidelines.

Monitors donor and equipment to ensure health of donors and quality of product.

Sets up disconnects and operates the automated plasmapheresis machines including response and evaluation of all autopheresis troubleshooting displays, documentation of exceptions.

Ensures donor confidentiality.

Builds rapport with donors to ensure overall customer satisfaction with the center to support long -term donation.

Reports all unsafe situations or conditions to area lead, supervisor or manager.

Disconnects and disposed of all contaminated disposable equipment.

Ensures proper cleaning of equipment and work area between donors.

Maintains accurate and thorough documentation of production records.

Ensures the proper calibration and maintenance of autopheresis machines and associated equipment. May be trained to repair plasma equipment.

Medix Staffing Company- Interactive Health Services

Traveling Phlebotomist 09/01/2017-09/30/2017

Performed 10-20 blood draws daily

Experienced with various demographics (young adults-geriatrics)

Loretto Hospital

Phlebotomist Internship 11/2016-12/2016

Answering all incoming calls to the lab

Lab work: All blood count, urinalysis on all in and out patients of hospital ordered by the physicians

Access Community Health Network, Chicago, IL

Medical Assistant 01/2013-02/2014

Responsible for appointment scheduling, electronic medical records management

Assisted in bandaging, EKG screens, injections

Phlebotomy

Medication Administration

Lab work: blood count, urinalysis, h-pylori testing

Vital Signs

Nazon Medical Corporation and Wellness/Trinity Advocate Hospital, Chicago, IL

Medical Assistant Extern 06/2011 – 08/2011

Responsible for appointment scheduling, billing, medical records management

Processed insurance claims

Assisted in bandaging, EKG screens, injections

Surgical tray preparation and medication administration

Lab work: blood count and urinalysis

McCormick Place, Chicago, IL 01/2004 – Present

Cashier

Cash and credit card transactions

Provided excellent customer service to patrons

EDUCATION

Malcolm X College, Chicago, IL. 04/2017-04/2018

Phlebotomy Certificate

Illinois School of Health Careers, Chicago, IL

Medical Assistant Diploma 11/2010 – 08/2011

Kennedy-King College, Chicago, IL

Associates Degree in Liberal Arts & Science 01/2001 – 05/2005

CERTIFICATIONS

American Medical Technologists, Chicago, IL 09/2011 – 09/2012

RMA Certification

American Heart Association, Chicago, IL 11/2016 – 11/2019

CPR Certification

National Phlebotomy Association, Chicago, IL 04/2017-04/2018

04/18/2017

Certified Phlebotomist Technician

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