Customer Service Engineer
Resume:
Eileen Torres
Lakeland, FL *****
***********@*****.***
Dear Sirs:
I am submitting my resume for your consideration in this position. I obtained my Accounting Degree and AA. in Liberal Arts from Polk State College. During mock sessions, I was provided with the opportunity to reconcile daily accounts and prepare varying financial reports. Balancing daily charts and auditing vaults have been two of my favorite activities during these sessions. My math skills, record keeping techniques and the ability to work with very little direction all point towards my suitability for this position.
I know the importance of keeping current with a variety of advancements that will allow me to unify with a business firm. I possess outstanding computer skills for instance, in word processing, spreadsheets, internet and email applications. I am also well versed in two languages. My goal is to acquire business knowledge and to be an active member of a team in a professional environment.
Enclosed please find my resume for your evaluation of my educational qualifications and knowledge. I look forward to the opportunity of meeting with you to further discuss my skills, relevant to the position requirements. I can be reached at the contact numbers listed above.
Thank you for your time and consideration.
Sincerely,
Eileen Torres
Enclosure: Resume
Eileen Torres Lakeland, FL 33803
(954)-624-667 ***********@*****.***
Objective: An enthusiastic and motivated individual committed to a career, seeking to secure a position that utilizes my qualifications and knowledge.
Qualifications
Fluent with reading, writing and speaking in English and Spanish
Computer skills: Microsoft Word, Power Point, Excel, Access, Outlook, Quick Books, AS 400, Blue Vista,10 Key, Work Force, PeopleNet, Traffic System, and SAP.
Excellent organizational skills
Multiline Phone
Multitask
Education
Polk State College, Lakeland, FL
A.S. Accounting Technology, May 2014
Polk State College, Lakeland, FL
A.A. Liberal Art, June 2013
Jose Antonio Echeveria University (Cuba)
Chemical Engineer, 5 years (undergraduate), June 2007
Employment Experience
Company: Badcock Furniture & More
Position: Dispatcher
August 2016 – March 2018. Phone Number 863-***-****
-Responsible for coordinating and dispatching loads to maximize productivity and ensure prompt, courteous and efficient customer service, call all customers to get information about the load quality and driver performance; maintain driver records and reports in the Traffic Management Program (TMP); Process payroll for all drivers; Time keeping; Input out of state mileage reports for fuel taxes; Maintain files on tractors and trailers and process all department invoices; Input data, maintain monthly metrics data and update transportation KPI report in Excel; Create monthly report; Review and identify corrections on DOT logs for all locations and maintain central file; Ensure driver compliance with DOT regulations; Bank reconciliation.
Company: Rooms to Go Delivery Services
Position: Dispatcher
June 2014 – August 2016. Phone Number 863-***-****
-Data entry; Contacting customers to inform them about their orders; auditing files with delivery information sent for drivers; Customer Service, inputting notes in the computer regarding orders, get information from customers if anything was missing or damaged; Dispatch drivers.
Company: Carolina Logistic Services, Lakeland, Florida
Position: Product Scanner
June 2012 to June 2014. Phone Number 863-***-****
-Scanning damaged products from Publix and sort out the products according to the information provided by the computer.
Company: Master Containers, Mulberry, Florida
Position: Florida Packer - Quality Assurance Associate
June 2009 to December 2011. Phone Number 863-***-****
-Inspection and distribution of merchandise. Assembling packages with required amounted requested items by clients.
Company: NPTA-IUPA Fundraising Center, Lakeland, Florida
Position: Customer Service Associate
February 2009 to June 2009
-Collected money to help assist the families of police officers killed in the line of duty.
Warehousing Associate (Temp Agency Assignments)
April 2008 to January 2009
-Performed various duties as assigned with accuracy and quality assurance.
Company: Luis Ruiz-Pallares, Havana, Cuba
Position: Secretary
June 2004 to September 2007
-General office duty: making copies, faxing documents, scanning, scheduling appointments, sending e-mails, answering the phone, etc.
References Available Upon Request
Contact this candidate