Aaron Togans

Professional Profile

High-achieving Business Analyst professional possessing excellent management, strategic, and analytical capabilities with a proven track record to consistently exceed business goals, surpass targets while under pressure, and devise creative solutions to business challenges. Solid time management skills with the ability to prioritize multiple projects in a fast-paced environment.

Areas of Expertise

Requirements gathering & analysis

Quality assurance

Policy/Procedure writing

Project management

Professional Experience

Assistant General Manager

Community Management Corporation Fairfax, VA May 2017 – Present

Oversees invoicing and creates community financial reports.

Conducts property resale inspections and reports to high level management.

Creates community advertising, articles, and newsletters.

Maintains confidential community information using C-3 software.

Facilitates maintenance responsibilities for community to maintenance team.

Acts as a liaison between board of directors and management office.

Business Analyst/Office of the CIO

Freddie Mac McLean, VA Sept. 2016 – Nov 16

Conduct quarterly spending audits.

Manage onboarding/off-boarding of new employees for multiple buildings on the McLean campus.

Act as a liaison between IT management and the Office of the CIO.

Requirements gathering.

Policy writing and implementation to conform to company standards.

Ensured products met or exceeded client expectations. Excelled at gathering feedback and requirements; communicating needed changes to development team; and overseeing seamless, high-quality rollouts to on-time and on-budget conclusion.

Business Analysis Associate, 800-Freddie Business Support Team

Freddie Mac McLean, VA July 2013 – Sept. 2016

Performed management reporting and data analytics to communicate department performance and business results.

Managed security/audit requirements for center hardware/software.

Executed data corrections in Microsoft Excel/Access for quarterly clean-up initiatives, worked with VLOOKUP’s and Pivot tables.

Managed operations for the department such as communications, resource management, budgeting/forecasting, and facilitating delegations of authority.

Lead department level projects such as SharePoint implementation, Risk management assessments, Process/Procedure standardization, and implementation of new systems.

Executed cost/benefit analysis on software applications.

Lead testing initiatives for new technology updates, work flows, and call routing processes.

Maintained monthly and quarterly performance scorecards using Microsoft Excel.

Mortgage Loan Processor

JPMorgan Chase Falls Church, VA February 2012 - July 2013

Ensured quality assurance and compliance requirements met for underwriting.

Managed a pipeline of approximately 20 loans monthly.

Responsible for authorizing and updating confidential client documentation.

Worked with customers closely to ensure all requirements are met for refinancing.

Performed quality assurance to ensure all guidelines were in compliance with company guidelines.

Sales Coordinator (Part Time)

SLC, Inc. Ashburn, VA May 2011 - Present

Provided sales support to site management team.

Ensured accuracy and timely processing of new home documentation.

Collaborated with company vendors to meet hard deadlines.

Maintained sales records and published reports for high level review. Generate leads and record site traffic.

Accounts Receivable/Purchasing

Toll Brothers Site (SLC, Inc.) Ashburn, VA May 2011 – February 2012

In charge of processing invoices, purchase orders, billing reports.

Manage purchase requisitions to order materials and supplies.

Review inventories and order as required.

Reported directly to site controller for ad hoc requests.

Performed weekly invoice audits.

Skills

SharePoint

Excel

CRM

Oracle (Testing)

Access

Visio

Salesforce, SQL (Training)

SPSS

Education/Specialized Training

Virginia Commonwealth University

B.S. in Marketing

Richmond, VA

December 2010

American University

MBA in Consulting

Washington, D.C.

Currently Enrolled

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