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Manager Quality

Ann Arbor, MI
June 12, 2018

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Joanne Vasov • *** North Dobson Street, Westland MI 48185 • 734-***-**** •

Joanne Vasov

*** *. ****** **., ********, MI, 48185



To apply my knowledge, the level of experience in quality and automotive industry as well as Six Sigma skills in the organization that is focusing on great improvements goals, such as increasing revenue, productivity, delivering a quality product to the customers while reducing the cycle time, waste and nonconformance.

Work Experience:

Manufacturing Quality Engineer/Supervisor, A123 Systems, Livonia, Michigan, 2010- Current

Six Sigma Black Belt Certified – Project completed on company-wide calibration and document traceability of all measuring equipment and gauges. Successfully saving the company an average of 24% in the process.

Additional 8 more Six Sigma projects completed.

Have helped achieve and maintain our ISO/TS-16949 status.

Implemented FAI document for each process within the company and minimize the occurrence of non-conforming product.

Direct communication with customers such as Karma automotive, Volvo and Daimler automotive.

Creating quality inspection documents according to the GD&T.

Creating quality documents (Control Plan/Engineering Change Documents/Problem Report/ NCMR Documents/ Process/Product Audit that includes creating all documents).

Implemented ESD Control according to the ANSI/ESD standard.

Oversee Operators Inspection Certification with MSA Analysis.

Full responsibility for Nonconformance control of MRB area.

Have worked extensively to promote and improve quality structure within the company.

Managed a team from 4-12 employees who all received great performance reviews outside the department..

Program Manager, Versacom Incorporated, Dearborn, Michigan, Sept 2006-June 2009 Marketing communication/design for Ford automotive company

Provided support for account executives, project coordinators, and design staff.

Prepared documents for proposals, budgets, and statements of work.

Coordinated project events including NAIAS, Salute to Dealers, Mustang Brand, and many other Ford Motor Company projects.

Maintain the ISO 9001:2000 requirements.

Office Manager, Total Marketing Distributors, Westland, Michigan, 2003-2006

Managed operations team of 30 employees.

Managed payroll, accounts payable and receivable, and employee scheduling. Joanne Vasov • 238 North Dobson Street, Westland MI 48185 • 734-***-**** •

Maintained product listings and orders.

Established and maintained good relations with business customers.

Coordinated scheduling for product delivery with shipping and receiving department. Quality Manager, Pure Tech Plastics, Livonia, Michigan, 1999-2003 Started as Quality Control Technician; promoted to quality control manager after two years.

Used titration method and measured PH of water samples.

Developed data entry analysis system for quality technicians.

Improved customer service by proactively providing a Certificate of Analysis prior to delivery of company products.

Increased product quality from 65% to 98%.

The increased overall productivity of operations by 37%. Education:

Bachelor of Business Administration, Sts. Kiril and Metodij University (formerly Josip Broz Tito Facility of Economics), Skopje, Macedonia, 1974

Major: Finance

Awards and Recognition:

Six Sigma Black Belt – (2015)

IATF16949 certification.

Charter member of “100 Module Club” – A123 Systems, Livonia, Michigan

Perfect attendance for 3 consecutive years – Pure Tech Plastics, Livonia, Michigan

2-time winner - Employee of the Month – NYX, Redford, Michigan References supplied upon request.

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