email: ac5ugl@r.postjobfree.com Tel: 619-***-**** linkedin.com/in/wadah-hamid

Accomplished Senior Enterprise Architect and Business Analyst with over 23 years of IT experience – Business & Technology Leader, Innovator & data driven Strategist.

SUMMARY OF QUALIFICATIONS

Comprehensive technical pacesetter redefining business, promoting digital transformation. Skilled at working with corporate leaders to effectively translate complex business requirements into technical architecture and system designs to achieve strategic goals. Served most industries telecommunication, financial and healthcare both domestic and international. Deep extensive background in all forms of Agile Software Development Life Cycle tools, e.g. Kanban, Scurm, Jira and Waterfall. Skilled enterprise architect with experience in Business Intelligence technical project management, strengthened by intellectual curiosity providing the foundation for next-generation ideas, development and implementation. Possesses strong communications skills, interpersonal acumen, business sense, leadership quality, and a full understanding of the system development process leading to the delivery of superior powerful, revenue-generating IoT solutions.

KEY ACCOMPLISHMENT

Received much kudos from key clients and business partners on ability to understand their needs and deliver consistently on projects that will improve cycle time, reduce costs, improve customer satisfaction, and enable future revenue growth opportunities (Totals $370M+). Ongoing enterprise applications will include BI Technologies to power digital transformation, enhance strategic decisions and boost operational efficiency to increase overall enterprise competitive advantage and customer experiences optimization efforts have resulted in over $100M+ in cost avoidance and savings. Recognized for outstanding accomplishments Oracle E-Business Suite Upgrade from Release 11i to R12.1.

TECHNICAL EXPERTISE

Provides end-to-end project leadership management and business analysis support throughout the lifecycle of a project by directing the efforts of project team(s) in a matrix organization to support the internal and external customer experience and deliver completed products/services.

Experienced in Enterprise Systems BSS/OSS/VAS Architecture projects leader by providing architecture principal standards in quad play environments (Mobile, Landline, Data, IPTV).

Deep knowledge of Telco processes (customer management, fulfillment, service assurance, billing & collections, logistics, and vendor management).

Facilitate roadmap definition to achieve business stakeholder alignment to various RFIs, RFQs and RFPs.

Deep knowledge of applications & platforms used in Telco industry (Order Management, Billing, CRM, Salesforce, Self-care, fraud management, Business Intelligence, payment systems, ERP, Activation, Inventory, Mediation, Monitoring, RBT, Mobile TV, Mobile Portal, SMSC, MMSC.

Deep knowledge of network technologies and protocols (Mobile, IP, 2G, 3G, LTE, wifi, wimax).

Knowledge of Network protocols (NETCONF, ISUP, IMS, Parlay, SS7, CAMEL, SMPP, Wap, SNMP).

Experienced in Enterprise Architecture tools and frameworks such as TOGAF.

Experienced employ standardized business models as a means of driving IT architectures and strategy.

Experienced in the development and delivery of business/IT solutions with high level of complexity & integration Middleware involves multiple back-end systems, network elements, and touch points.

Concrete experience in program/project management in conjunction with offshore and outsourcing.

Systems & Design Tools:

Proficient in Web Service and XML technologies, such as WSDL, SOAP, XSLT, XQuery, XSD, XPath in consuming and integrating SaaS applications.

Comprehensive and fully integrated stack of Sparx cloud applications - WebEA, platform re-usable asset service (RAS), and engineered systems allows packages compliment to any model.

Software design techniques including object-oriented design, UML, and OpenStack in cloud environment.

Strong Knowledge of Big Data, DW, Metadata, ETL tools (DataStage), and Data Architecture modeling.

Operating Systems: Windows NT/2000/XP/Vista/7/8, Red Hat Enterprise Linux.

Cloud Infrastructure/Computing - Amazon Web Services (AWS), EC2, SAN / Network troubleshooting

Databases: ORACLE 11g/12c, SQL SERVER 12.0, TOAD, DBVisualizer, Mongo DB and NoSQL.

Languages: VB, Java, JavaScript, JASON/HTML5, SOAP, SOA-Web Services, Web Tools.

Architecture hybrid: XML Spy, Oracle Reports, InfoMaker, PowerSoft, BusinessObject, RESTful APIs.

Microsoft Office, SharePoint, MS Visio, MS Project, IBM Lotus Notes, IBM Rational Requisite WebPro.

PROFESSIONAL ACCOMPLISHMENTS

Sky Systems, Inc. North Carolina June 2017 to January 2018

Consulting for Cofomo, Montreal CA

Senior Enterprise Architect/Business Analyst

Managed solution architecture for massive MIMO/MVNO path to IoT technical operation and business development, business management involving P&L, pricing and costing, vendor & partner management.

Provided in-depth experience introduced standardized best practices guidelines for selecting, developing, and implementing efficient global enterprise systems business unit enabling operators to maximize ROI whereby driving Digital Business Transformation for industry leadership.

Designed greenfield enterprise architecture and managed expertise across multiple product lines using UML, tmforum, TOGAF leveraging SOA/AWS/Java capability modeling techniques.

Designed and execute mission critical platform within enterprise capabilities, including building business case with costs, benefits, and financial efficiency measures on Java Cloud Service solution.

Tenth Dimension, San Diego, CA August 2015 to Present

Co-Founder Startup IT Strategy Consultancy

Managed best practices whereby providing effective leadership business solutions development, articulate a vision planning, revenue forecasting, to strengthen IT infrastructure system investments.

Advocated Oracle Financials E-Business Suite Applications architecture modules to enable end-to-end business and IT transformations across complex environments for various SMEs clients of HealthCare Labs, ArchiMate framework for modeling the healthcare organizations within Dubai-UAE firms.

Achieved operational designing applications for AWS by using SOA/AWS services and resources and compare the different modernization options. Includes BI data gathered from multiple sources data migrating using ETL tools between different homogeneous/heterogeneous systems and SQL Server as a part of Data Migration and Data Maintenance for Healthcare Enterprise Applications.

du, Emirates Integrated Telecommunications Operator, Dubai UAE May 2009 to July 2015

Senior Solution Architect

Defined guideline principles for du BSS and OSS systems architecture and management practices for the rationalized roadmap approach and monitored compliance policies statistics.

Key Participant in Vendor negotiation along with procurement guidance to explore opportunities reducing OPEX and CAPEX expenditure whereby investigating different support models and consolidation of contracts, meeting financial goals and objectives while operating within approved budget utilization.

Managed solution compliance with TRA (Telecommunications Regulatory Authority), Government and company policies and practices in order to minimize risk on strategic business demands.

Applied best practices framework (ITIL, ITSM and eTom) to ensure end-to-end alignment between cross functional, Technology and business Teams and achievement of process integrations excellence.

Asserted and maintained effective partnership via effective communication between Technology (IT, Fixed, Mobile, TSRM), Project Delivery Management, Impacted Business Unit (Core, VAS, Mobile, Fixed in order to plan the project delivery and handle planned change requests.

Defined comprehensive Roadmaps for the Requirements Analysis function in line with the Governance long term IT objectives around outsourcing and effective alignment with the ongoing Managed Services transition.

Collaborated Governance practices within IT for major Change Request developments and promote organizational awareness of the mutual responsibility between Business and IT, to govern data at different levels of management.

Maintained international standards on Financial analysis function – redesigned Cash Management, Payment Business processes and IT operation utilizing Cognos BI/SAP/ERP/CRM.

Designed e2e SOA-REST/HTTP/Java APIs for exposing enterprise B2B integrated applications.

Experienced with design technical specifications that utilize COTS frameworks, such as SAS Business Intelligence (BI), SAP, in key product domains such as BSS, OSS, and VAS.

Experienced with configuration design management utilizing open-source application and technologies OpenStack, MySQL, and Apache, some VMware.

Designed, created and maintained both the SOA/Oracle Java Cloud Service REST API to manage WebLogic Server instances on Oracle Cloud as well some technical solutions designing Salesforce.

Developed patching, cloning for Oracle Financial E-business on Amazon EC2 Cloud integration.

Led teams of consultants utilizing Oracle EBS implementation application provides configuration-transforming modeling data resources, migrating from legacy to current technology.

AT&T Research and Devolvement Lab, Middletown NJ June 2004 to May 2009

Senior Technical Architect /IT Business Lead Manager

Delivered end-to-end IT solutions by establishing superior partnerships with leading IT network costing, bridging them with superior professional vendor services. Exercised good judgment within broadly defined practices in selecting methods, techniques & evaluation criteria for obtaining technical performance improvement results.

Delivered systems solutions and major feature functionality in support of Customer and Government contracts, supporting a full suite of voice, data, and wireless services, customized billing, and re-contract solutions allowing them to do business seamlessly around the world.

Restructured the Enterprise IT organization to better align for successful program delivery and cost effectiveness including creation of a centralized Future Method of Operation, Front door and Enterprise Architecture organizational structure to increase focus on clients' objectives, improve customer experience, ensure a crisp focus on end-to-end processes, and speed up service delivery.

Developed Statements of Solution (SOS), Task Descriptions, and related cost estimates. Implement Earned Value methodology as required by specific programs.

Participated in the definition and execution of the Command, Control, & Computer Systems Engineering (CCCSE) business objectives and technical plan.

Restructured the Enterprise IT organization to better align for successful program delivery and cost effectiveness including creation of a centralized Future Method of Operation, Front door and Enterprise Architecture organizational structure to increase focus on clients' objectives, improve customer experience, ensure a crisp focus on end-to-end processes, and speed up service delivery.

CodeTech Corporation Holmdel, NJ June 2001 to June 2004

Consulting for AT&T Research and Devolvement Lab, Middletown NJ

Systems Engineer

Provided technical leadership and system design for the configuration of Siebel Modules to meet ABS needs and communicate effectively within the Siebel development group and IBM specialist.

Presented different scenarios and approaches to address eCRM/Salesforce solution requirements and Test Proof of Concept of the proposed architecture and delivered deployment strategic plan to the proposed design.

Experienced with Oracle 8/9 Oracle9I /SQL, Siebel 7.0 ETL, EAI, EIM, Workflow, Tools, and led highly competent technical team members in customizing and implementing Oracle & Siebel CRM Solution Applications.

Defined information systems architectures, including functionality, navigation, interaction, and documenting system requirement.

Restructured Financial analysis on data mapping and how is currently represented throughout systems, determine gap analysis, plan needed improvements, and develop internal B2B path to profitability.

The Missing Link Inc. Boston MA July 2000 to March 2001

Consulting for Putnam Investments, Boston MA

Business Analyst

Responsible for developing, maintaining and testing programs, modules and classes to be used in various business applications.

Responsible for application(s) development and coordinating project requirements specifications, and carried out programming functions, i.e. writes, debugs, encodes and tests program modules that make up integrated databases.

Provided effective solutions to key database aspects including space allocation, data integrity, usage, and security.

The Missing Link Inc. Boston, MA October 1998 to May 2000

Consulting for Wellington Management Company LLP Boston MA

Project Lead Specialist, Automated Account Reconciliation

Set up and test new accounts with third party trust system provider by assisted in establishing access via Bank software, Internet access, Dial-ins, and S.W.I.F.T. messages.

Analyzed system requirement for production environment and implement enhancement as required.

Performed system analysis and technical reviews of backend systems and/or new components of existing systems to introduce increased functionality.

Responsible for application(s) development and coordinating project requirements specifications, and carried out programming functions, i.e. writes, debugs, encodes and tests program modules that make up integrated databases.

Massachusetts Financial Services, Boston, MA August 1996 to April 1998

Electronic Financial Data Analyst

Analyzed financial systems requirements development and functional enhancement toward production.

Led software vendors to define orchestrated solutions for mission-critical domains.

Maintained stockholder monthly sales report by tracking database for executive committee management.

Kennison Associates Inc. Boston, MA September 1995 - February 1996

Project lead Associate

Consulting for Massachusetts Financial Services, Boston, MA

Achieved e2e 401(k) Plan compliance audit procedure for third party Investment Company’s excellence whereby restructured legal contracts in accordance with Deloitte and Touche regulatory.

Oversee the collection of Deloitte materials and resources providing financial institution roadmap

EDUCATION/CERTIFICATION

Bachelor in Business Administration-Accredited by World Education Services (WES) - U.S.A.

Requirements Mapping, eConfigurator, eSales, eCommunication, Siebel Tools

Oracle Implementation Champion for eBusiness Essentials

CRM Oracle 11i Application (Oracle Marketing, Oracle Partners Online, Oracle Sales Online, Inventory, BOM, Advance Pricing, iStore & Configurator)

Achievement and Development (A&D) Process for Management Certification

IT UP PRISM Management End to End Process

AT&T Certified Computing Professional

Unified Modeling Language UML with Rational Rose

TOGAF 9 Architecture Framework Certification in progress

Harvard ManageMentor Manager Certificate

AREAS OF EMPHASIS & PUPLICATIONS

Governance Requirements Model

Business & IT Requirements

RFI/RFP/RFQ & Time and Cost

Digital Strategies & Transformation

Solution Assessment Design

Data Interpretation, Utilization

New Product & Market Development

Software Business Requirements

Technical and Hardware Design

Financial Planning & Structuring

Interface Agreement Document

Statements of Work/Solutions

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